["Journal of Law and Society, Volume 49, Issue 2, Page 339-361, June 2022. ", "\nAbstract\nThe intermediary special measure was introduced by the Youth Justice and Criminal Evidence Act 1999 (YJCEA) to assist vulnerable witnesses to give evidence in court. This article focuses on the role's relationship with its underpinning value of neutrality. Findings from 31 interviews with intermediaries in England and Wales and Northern Ireland, as well as judges in Northern Ireland, suggest that this aspect of the role is problematic and deserves critical examination. Though there is a broad commitment to neutrality among intermediaries, the role's practice reveals latent tensions and contradictions that contribute towards what I term the ‘neutrality paradox’. This article uses the Bourdieusian concept of ‘illusio’ as an explanatory tool to examine deviations from the normative expectation of neutrality. It focuses on how intermediaries experience and conceptualize their own neutrality and explores how this can aid understanding of the role's scope and position within the criminal justice system.\n"]