Does emotional intelligence moderate the relationship between workplace bullying and job performance?
Published online on June 19, 2013
Abstract
Despite awareness of the destructive impact of workplace bullying on work-related aspects, the construct remains scarcely researched, particularly within Asian settings. The present investigation mainly premised an undesirable impact of (supervisor) workplace bullying on (employee) job performance and that emotional intelligence (EI) of the bullied would moderate the negative impact. Using data from 242 doctors employed in five hospitals and six clinics in Islamabad and Rawalpindi, regression analyses confirmed the two main hypotheses. Although bullying negatively impacted job performance, the harmful impact was lower for those high on EI and higher for those low on EI. The study mainly highlights the need to eliminate workplace bullying from organisations and also emphasises the importance of EI to cope with bullying, for those bullied at work.