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An Investigation into the Relationship between Hospitality Employees' Work-Family Conflicts and Their Leisure Intentions

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Cornell Hospitality Quarterly

Published online on


A study of 271 employees in four full-service hotels in China found that work–family conflict directly influences hospitality employees’ social and relaxation intentions. Moreover, these relationships are not mediated by job tension. In practical application, hospitality organizations can maximize return from these results by encouraging employees to take (or by providing) appropriate leisure activities that will help them to effectively cope with work and family role conflicts.