Parallel Organization: Policy Formulation, Learning, and Interdivision Integration
The Journal of Applied Behavioral Science
Published online on December 03, 2013
Abstract
A parallel organization improves problem solving and decision making by liberating creative, rigorous inquiry blocked or unavailable in the formal organization. This article reports a study of a parallel organization unusual for its structure, size, and duration. Its outputs significantly affected a wide range of organizational policies in manufacturing, strategic planning, and human resources. Its structure, staffing, and process improved organizational practices, relationships, learning, and communication. The case provides a valuable extension and contrast to other cases and enlightens views of theory and practice.