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Learning in Health Care Organizations and Systems: An Alternative Approach to Knowledge Management

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Administration & Society

Published online on

Abstract

This article presents, through the example of health care systems, a theoretically founded analysis of learning processes in the context of reform implementation. Following a critical assessment of the two most prominent approaches to knowledge management—mechanistic and organic—we propose another approach, which consists in coordinating the learning of interdependent actors. The potential of this approach is illustrated through an empirical case study of the implementation of a Quebec program to combat cancer.