The effect of critical incidents on school principals has been marginally investigated. Principal leadership has many pleasures, but it is often replete with problematic circumstances. The skilled school-based leader requires rationality and diplomacy to manage conflict successfully. This study examined the perceived effects of a critical incident, the closure of their school, on the professional and personal lives of principals. The investigation employed a narrative analysis approach in the Province of British Columbia, Canada. Narratives from two superintendents and six principals generated the evidence used to study the professional and personal complications associated with a principal living through a school closure. The investigation generated understandings of the impact of this critical event. Principals were aware of their precarious position of having dual allegiances to both district and school community. The emotionally-charged environment manifested professional and personal concerns, anxieties and resultant health concerns in the life of the school leader. The study provides publics affected by a school closure with understandings and knowledge regarding communication issues and approaches in closure considerations. Principals benefit from both enhanced discourse and administrative practices. School districts profit from in-depth perspectives and improved preparedness for critical events.