Aim To investigate the factors related to communications in home medical care settings, and the association between such factors and a patient's place of death. Methods A questionnaire survey of 295 families of patients who had previously received home medical care was carried out in June and July 2011. The response rate was 83.8% (n = 227). Following the exclusion of families where the patient was still alive, or where the place of death was unknown, 143 questionnaires were available for analysis. Logistic regression was used to identify significant associations between possible factors related to communication and occurrence of home death. Results Home death was observed in 66.4% (n = 95) of the families analyzed. Home death was significantly associated with the frequency of doctor home‐visits per week (OR 2.835, 95% CI 1.436–5.597, P = 0.003). There was no statistically significant association between home death and any of the other variables included: malignant tumors as primary disease, independence in daily activity, duration of home medical care, duration of doctor's visits, experience of doctor–patient communication without family, doctor–family communication without the patient or explanation from the doctor on the phone, existence of home‐visit nursing services, existence of family's anxieties and/or questions, age of primary caregiver(s) and sex of primary caregiver(s). Conclusion The frequency of doctor home‐visits was the only factor identified that was positively associated with the occurrence of home death in home medical care settings. Geriatr Gerontol Int 2014; ●●: ●●–●●.