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More Eagerness, More Suffering from Search Bias: Accuracy Incentives and Need for Cognition Exacerbate the Detrimental Effects of Excessive Searching in Finding Romantic Partners Online

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Journal of Behavioral Decision Making

Published online on

Abstract

The systematic use of Web search tools to browse and evaluate recommendations is widespread. Such tools may be crucial for users to truly benefit from the enormous selection of options available online. However, a recent study demonstrated that a greater number of search options triggered excessive searching and led to inferior decisions (i.e., the more‐means‐worse effect; Wu & Chiou, ). Given that individuals who are motivated to make accurate choices (the accuracy incentive) tend to engage in broader and more exhaustive searches, Experiment 1 examined how the accuracy incentive influenced the search process. The findings indicated that the accuracy incentive led to excessive searching and poorer choices. Moreover, the search ratio, an indicator of excessive searching, mediated the negative effect of the accuracy incentive on choice quality. Experiment 2 investigated the role of the need for cognition (NFC) in the more‐means‐worse effect. High‐NFC participants demonstrated an increased tendency toward excessive searching and exhibited poorer selectivity than did low‐NFC participants. The current research indicated that the accuracy incentive of online searchers may serve as a determinant of excessive searching and that online searchers characterized by high NFC may be more vulnerable to the negative effects of excessive searching. Copyright © 2015 John Wiley & Sons, Ltd.