Governments apply policies to alleviate administrative burdens especially for small businesses so as to increase their flexibility and viability. The objective of this article is the reduction of administrative burdens. The article presents a European initiative applying a method for measuring the costs incurred by small and medium enterprises on finding information for performing a public service. The method has been applied in five rural areas in Europe. In this article, a Greek case is analytically described. The research results provide guidelines to policy and decision makers for fighting businesses’ administrative burdens of the informational phase of public services.