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National culture and public service motivation: investigating the relationship using Hofstedes five cultural dimensions

International Review of Administrative Sciences: An International Journal of Comparative Public Administration

Published online on

Abstract

Much research has focused on finding and explaining the antecedents, correlates, and outcomes of public service motivation (PSM), but little is known about the influence of national context on individuals’ PSM. Previous research suggests that national culture may exert an independent influence on individuals’ PSM. This article examines PSM as an individual-level variable that is related to national culture, which is represented by Hofstede’s cultural dimensions. Using data from the International Social Survey Programme (2005), I investigate the relationship between cultural dimensions and individuals’ PSM. This article demonstrates that masculinity and indulgence are positively related to individuals’ PSM, whereas individualism is negatively associated with individuals’ PSM. However, power distance and uncertainty avoidance have a non-significant relationship with PSM. This article provides partial support for the thesis that national culture is associated with individuals’ PSM, but future research is required to explicate the relationship of cultural characteristics to individuals’ PSM.

Points for practitioners

Culture influences certain types of behavior both directly and indirectly. The article suggests that cultural tendencies such as masculinity, indulgence, and collectivism have a significant positive influence on individuals’ PSM. Organizational education and socialization enhancing these cultural values are likely to foster employees’ PSM.