The authors wish to acknowledge Amy McManus as a third contributor to the article. Ms. McManus contributed to earlier drafts of this article, in particular, the literature review and introduction.

Cheri Young’s contributions to the article included the following: Interviewing and conducting research with the Local 2 of Unite HERE and a multi-employer group (MEG) of 13 San Francisco hotels; Conceiving, designing and executing the study, including data collection and analysis and the writing of two extensive, written reports completed in early 2004, which were the basis for this article; Writing the methods and results sections of the paper.

David Corsun’s contributions included the following: Participating in conceiving, designing and executing the study, including data collection and analysis and the writing of two preliminary written reports completed in early 2004; Performing data analysis; Writing the methods and results sections of the paper.

Amy McManus’s contributions included assisting with writing portions of the paper, including the literature review and introduction.