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Determinants of Public Servants' Intention to Adopt E-Government Learning

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Review of Public Personnel Administration: The Journal of Public Human Resource Management

Published online on

Abstract

The competence of public servants has a direct impact on a country’s administrative performance, for which governments provide considerable funding and training. Therefore, their behaviors toward e-government learning are worth examining. This study investigated the factors influencing the behavioral intention of public servants toward adopting e-government learning. The unified theory of acceptance and use of technology (UTAUT) was adopted as the theoretical basis for analysis, and three constructs, behavioral attitude, barrier factor, and policy factor were added to obtain a more complete perspective and to enhance explanatory power. The results indicated that the research model, apart from fully demonstrating the characteristics of the research subject, identified the key factors to facilitate the policy-making processes of the government agency in charge of e-government learning.