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Online Coping After Negative Life Events: Measurement, Prevalence, and Relation With Internet Activities and Well-Being

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Social Science Computer Review

Published online on

Abstract

This article explores how individuals use online coping strategies after experiencing a negative life event. Many studies have shown that online coping is of rising importance. However, these studies have not provided all pieces of the puzzle because they tend to focus on one particular online venue (e.g., an online support group or social network site [SNS]) and on a limited number of coping strategies. This article aims to provide a more complete picture, by simultaneously examining multiple online and off-line coping strategies, using a survey administered to a representative sample of the 16+ population of the Netherlands. Furthermore, we analyze what kind of Internet activities are related to online coping and whether online coping is associated with well-being. Some 57% of our sample mentioned some form of online coping. Using the Internet for mental disengagement, active coping and planning were the most reported online coping strategies, whereas strategies aimed at emotional coping were reported less frequently. Online coping encompassed several activities: online gaming, which was associated with mental disengagement; searching for information, which was associated with problem-focused coping; and SNS and online support groups, which were associated with mental disengagement, problem-focused coping, and socioemotional coping. Finally, we examined the correlations between online coping and well-being. Controlling for off-line coping, we found online mental disengagement and online socioemotional coping to be inversely related to life satisfaction, self-esteem, and optimism, whereas correlations between online problem-focused coping and well-being were nonsignificant. The implications of these findings are discussed.