Experiential knowledge types and profiles of internationalising small and medium-sized enterprises
International Small Business Journal
Published online on November 30, 2012
Abstract
Although experiential knowledge is a well-documented construct in the internationalisation literature, research on the multidimensionality of the construct remains limited and we do not know how different knowledge combinations among internationalising SMEs are composed. This article seeks to answer the research questions: is experiential knowledge in the internationalisation process a multidimensional construct; and is there a pattern to be found among the experiential knowledge profiles of internationalising SMEs? In the article, the multidimensionality of the concept is established and in the first step of the analysis, four experience-based, knowledge profiles of internationalising firms are identified: internationalisation, institutional, business network and social network knowledge. In the second step, the types of knowledge are used to identify experiential knowledge profiles. Four profiles are identified: masters, institutional experts, social networkers and learners. The article concludes that experiential knowledge is a multidimensional construct and that internationalising SMEs develop heterogeneous experiential knowledge profiles.