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Organizational Commitment and Engagement in Two Finnish Energy Sector Organizations

Human Factors and Ergonomics in Manufacturing & Service Industries

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This study was conducted to show a novel way to analyze organizational commitment and engagement levels in organizations and to compare the results of two Finnish organizations operating in the energy sector. Employees estimate the truth value of statements with regard to their own organization at a given moment in time. The employees also specify how they would like the situation represented by the statements to be in the future. In this study, we requested participation from a total of 90 senior salaried employees from two companies in the spring of 2014. In the end, we obtained 54 responses in total, giving us a response rate of 88% for Company A and 25% for Company B. On the basis of the responses, a collective understanding of each organization was first defined, and then a comparison was made between these two organizations. The results of these comparisons show that there are similarities between the companies, even though the degree of affective commitment was significantly higher in one of the companies. However, both companies had similar focus points and priorities in the current state, target state, and proactive vision. On the other hand, the study also discovered that there were major differences regarding some of the evaluated features, as expected. As a result of the analysis, important areas of development were observed in both companies.