This article develops a methodology using a Geographical Information System (GIS) to evaluate the best location to stop a high speed passenger train when faced with an undesired event. The proposed method is based on multicriteria decision‐making where different stretches of line which could be chosen as the stopping point are ranked depending on the characteristics of the line, the surrounding area and its accessibility for equipment. The method was integrated into the GIS to develop an expert support system for decision makers faced with different kinds of undesired events. It has been applied to a case study on the high speed line between Valladolid and Madrid (Spain). The proposed method is new and has not previously been applied to high speed railway networks and could be adapted to other case studies. The speed of the algorithm provides an almost instantaneous reply within seconds of an emergency situation occurring. The method can therefore be part of an overall support system for decision making in undesired rail events.