Since their beginnings, bibliographic information systems have been displaying results in the form of long, textual lists. With the development of new data models and computer technologies, the need for new approaches to present and interact with bibliographic data has slowly been maturing. To investigate how this could be accomplished, a prototype system, FrbrVis1, was designed to present work families within a bibliographic information system using information visualization. This paper reports on two user studies, a controlled and an observational experiment, that have been carried out to assess the Functional Requirements for Bibliographic Records (FRBR)‐based against an existing system as well as to test four different hierarchical visual layouts. The results clearly show that FrbrVis offers better performance and user experience compared to the baseline system. The differences between the four hierarchical visualizations (Indented tree, Radial tree, Circlepack, and Sunburst) were, on the other hand, not as pronounced, but the Indented tree and Sunburst design proved to be the most successful, both in performance as well as user perception. The paper therefore not only evaluates the application of a visual presentation of bibliographic work families, but also provides valuable results regarding the performance and user acceptance of individual hierarchical visualization techniques.