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Dynamic Decision Making: A Model of Senior Leaders Managing Strategic Paradoxes

The Academy of Management Journal

Published online on

Abstract

Senior leaders increasingly embed paradoxes in their organization's strategy, but struggle to effectively manage them. To better understand how they do so, I compared in-depth qualitative data from six top management teams exploring and exploiting simultaneously. Results informed a model of dynamic decision making to effectively engage strategic paradoxes. The details of a dynamic decision making model extend and complicate our understanding of managing paradoxes by depicting dilemmas and paradoxes as interwoven, explicating a consistently inconsistent pattern of addressing tensions, and framing differentiating and integrating practices as both necessary for engaging paradox.