Sensemaking in an online community after financial loss: Enterprising Jamaican investors and the fall of a financial messiah
Published online on December 21, 2015
Abstract
Online communities are popular sites for collective sensemaking. This study explores sensemaking in one such community following the closure of Olint Corp, a highly successful Jamaican investment club. After Olint’s disbanding, Jamaicans reconnected through online communities to make sense of their financial losses, to make sense of Olint – seen variously as an altruistic endeavour, a global currency trader, or Ponzi scheme – and to make sense of themselves as enterprising investors. This narrative inquiry unveils their rich, multi-voiced, fragmented storying of Olint and its founder, once praised as a ‘financial messiah’.