Launching in September 2012, Tinder has become a popular phenomenon in the world of online dating and hookup culture. Simultaneously, it carries notorious reputation for being home to hypersexual and toxic masculine expressions. This analysis examines Tinder Nightmares, an Instagram page featuring failed attempts at hooking up, as a site that promotes counter-disciplining the deliberate toxic masculine performances on Tinder. Through a Foucauldian lens, we argue that this page delimits the toxic masculine performances through the outward display of crude performances, the showcasing of witty responses from Tinder users, and the extension of counter-discipline through digital circulation practices on the page. Given that Tinder is a location-aware app, the discipline offered through Tinder Nightmares surfaces in interpersonal, physical, and networked spaces, as Tinder users become multiply implicated public subjects of shame across media platforms.
Political parties rely on digital technologies to manage volunteering, fundraising, fieldwork, and data collection. They also need tools to manage web, email, and social media outreach. Increasingly, new political engagement platforms integrate these tasks into one unified system. These platforms pose important questions about the flows of political practices from campaigns to platforms and vice versa as well as across campaigns globally. NationBuilder is a critical case in their study. It is a leading non-partisan platform used in the United States, Canada, the United Kingdom, and Australia. The case of NationBuilder in Canada analyzes how political engagement platforms coordinate the global flows of politics. Through interviews, we find reciprocal influence among developers, party activists, consultants, and the NationBuilder platform. We call this process porting. It results in NationBuilder becoming a more portable global platform in tandem with becoming an imported, hybridized part of a campaign’s digital infrastructure.
In this study of mobilities of work-learning practices, I draw on sociomaterial theorizing to explore how the everyday work and learning practices of contingent workers are changing through the infusion of web and mobile technologies. I use Ingold’s notions of becoming and meshwork and Law’s work on collateral realities to explore curation of screens, different flows of mobilities and the importance of place to enact work-learning practices that move and mobilize. This study suggests that the making of mobilities is a fluid and provisional process that asks for a more thoughtful and critical posthuman reckoning with human–technology interactions on learning practices and spaces. I conclude with implications of these shifts in new mobilities of work-learning for workers and educators.
Extant research on the consequences of the Internet for non-democratic politics has focused on how oppositional activists leverage new digital tools. By contrast, still, relatively little is known about how authoritarian elites proactively deploy digital technologies to legitimize their rule. This article contributes to filling this gap by scrutinizing one highly innovative tactic that has recently been adopted repeatedly by Russia’s ruling elites: the organization of ‘Internet votes’ to staff advisory bodies to the government. In contrast to online petitions, online votes are aimed at aggregating citizen preferences not on issues but on candidates, that is, on individuals who later act as political representatives. The article presents an in-depth case study of the first such Internet vote conducted in Russia in 2012. It concludes that ruling elites deployed the tool swiftly to (1) disempower oppositional activists and (2) convey to the mass public the image of a transparent, accountable and responsive government.
In this article, I challenge a focus in digital anthropology on the integration of media into everyday life. Korean queer men’s experience on geosocial applications suggests that integration is not a neutral methodology but is rather a locally negotiated concern, a management of the connection between spaces. I use the example of the sauna to illustrate that the urban structure of Seoul is frequently orientated around semi-public rooms or bang that are imagined as insulated from the rest of society. The rise of geosocial cruising applications, with their tendency to connect and unite arenas that should be kept apart, have resulted in anxiety over the exposure of men to an uncontrollable totality of social relations.
One thriving area of research on participatory media revolves around political expression and the creation of political content. This study analyzes the connections between these behaviors, heterogeneous information networks, and ideological extremity while accounting for the role of emotional intelligence. Results from a two-wave-panel survey of US adults show that people who engage in content-expressive behavior are embedded in heterogeneous information networks and that emotional intelligence moderates the relationship between content-expressive behavior and ideological extremity.
The exercise of power has been an implicit theme in research on the use of social media for political protest, but few studies have attempted to measure social media power and its consequences directly. This study develops and measures three theoretically grounded metrics of social media power—unity, numbers, and commitment—as wielded on Twitter by a social movement (Black Lives Matter [BLM]), a counter-movement (political conservatives), and an unaligned party (mainstream news outlets) over nearly 10 months. We find evidence of a model of social media efficacy in which BLM predicts mainstream news coverage of police brutality, which in turn is the strongest driver of attention to the issue from political elites. Critically, the metric that best predicts elite response across all parties is commitment.
This article presents and discusses results from a study of radical left-wing activism online carried out by the Swedish Media Council, a report that suggested that the Internet (i.e. the web, web 2.0, and social media) is not a prioritized arena for propaganda and recruitment for the radical left in Sweden. The purpose of this article is to re-evaluate some of these findings and add to the discussion on online activity and connectivity in political communication online, as well as to problematize simplified notions of radicalization and recruitment to pro-violent groups. Based on a hermeneutic inquiry regarding modes of communication, representations of political visions, and community, the article shows how the sites and groups studied favor one-way communication before interactivity, that political visions are limited to short-term goals in the immediate future, and that they give very little information about their activist activities to recruit supporters.
Software applications (apps) are now prevalent in the digital media environment. They are the site of significant sociocultural and economic transformations across many domains, from health and relationships to entertainment and everyday finance. As relatively closed technical systems, apps pose new methodological challenges for sociocultural digital media research. This article describes a method, grounded in a combination of science and technology studies with cultural studies, through which researchers can perform a critical analysis of a given app. The method involves establishing an app’s environment of expected use by identifying and describing its vision, operating model and modes of governance. It then deploys a walkthrough technique to systematically and forensically step through the various stages of app registration and entry, everyday use and discontinuation of use. The walkthrough method establishes a foundational corpus of data upon which can be built a more detailed analysis of an app’s intended purpose, embedded cultural meanings and implied ideal users and uses. The walkthrough also serves as a foundation for further user-centred research that can identify how users resist these arrangements and appropriate app technology for their own purposes.
Critical Technocultural Discourse Analysis (CTDA) is a multimodal analytic technique for the investigation of Internet and digital phenomena, artifacts, and culture. It integrates an analysis of the technological artifact and user discourse, framed by cultural theory, to unpack semiotic and material connections between form, function, belief, and meaning of information and communication technologies (ICTs). CTDA requires the incorporation of critical theory—critical race, feminism, queer theory, and so on—to incorporate the epistemological standpoint of underserved ICT users so as to avoid deficit-based models of underrepresented populations’ technology use. This article describes in detail the formulation and execution of the technique, using the author’s research on Black Twitter as an exemplar. Utilizing CTDA, the author found that Black discursive identity interpellated Twitter’s mechanics to produce explicit cultural technocultural digital practices—defined by one investor as "
The Gezi Park demonstrations across Turkey in the early summer of 2013 offered another opportunity to examine the role played by social media in a social movement. This survey of 967 ethnic (Turkish or Kurdish) minorities living in Belgium, the Netherlands, and Germany focuses on attitudes and behaviors alongside uses of offline and online networks to make connections with others during and after Gezi. We investigate whether the respondents living in the diaspora experienced communication-generated social capital. We also examine whether the social capital already built through lives spent in Europe, where connections to majority populations had been forged, was at least temporarily reversed through a process of re-bonding, as ethnic minorities turned their attention and loyalty to the social movement in Turkey.
Earlier research using qualitative techniques suggests that the default conception of online social networks is as public spaces with little or no expectation of control over content or distribution of profile information. Some research, however, suggests that users within these spaces have different perspectives on information control and distribution. This study uses Q methodology to investigate subjective perspectives with respect to privacy of, and control over, Facebook profiles. The results suggests three different types of social media users: those who view profiles as spaces for controlled social display, exerting control over content or audience; those who treat their profiles as spaces for open social display, exercising little control over either content or audience; and those who view profiles as places to post personal information to a controlled audience. We argue that these different perspectives lead to different privacy needs and expectations.
This study expands upon previous research by examining how the enhancement of a dating profile picture might influence perceptions of interpersonal trustworthiness and how this relationship might further influence the perceived attractiveness and desire to date the respective individual. Participants were exposed to one of four online dating profile conditions and were then asked to rate the attractiveness of the person in the profile, as well as their perceived trustworthiness. The results revealed that men in this study perceived a more attractive female profile picture as less trustworthy, while women found a male with a more attractive profile picture to be more trustworthy. An indirect effects model also revealed that perceived trustworthiness mediates the relationship between similarity and attractiveness, though these effects were not moderated by the picture manipulation itself. Finally, this study found that individuals have greater intentions to date individuals whose profile pictures are perceived as more attractive.
A growing number of studies suggest that Internet users frequently utilize online media as "tools for procrastination." This study thus investigated the relationship between trait procrastination, Internet use, and psychological well-being in a representative sample of N = 1,577 German Internet users. The results revealed that trait procrastination was associated with an increased use of leisure-related online content and impaired control over Internet use. As a result, Internet users high in trait procrastination showed a higher risk of experiencing negative consequence of Internet use in other life domains. These negative repercussions of insufficiently self-regulated Internet use partially accounted for the correlation between trait procrastination and impaired well-being (i.e. stress, anxiety, and depression). These findings underline the role of online media as an instrument for dysfunctional task delay among Internet users. Implications of the results are discussed with regard to media use and self-control in general and procrastinatory media use in specific.
This study examines the development of augmented reality (AR) technologies, utilizing theories like social construction of technology (SCOT) and from the sociology of futures literature. While some have criticized SCOT for over-privileging certain social groups, drawing rigid boundaries between groups, and overlooking the role of power between them, this study addresses those critiques by conducting an ongoing mapping of the discussion surrounding AR. Through in-depth interviews and participant observation analyzing the discourse and development taking place at industry, standards, and academic conferences, this study explores a contestation emerging between two coalitions (mobile vs headworn) and how they are using future visions to negotiate the material design of the technology, the policies surrounding the technology, and stakeholder perceptions of the technology. The tactics these coalitions engage in reveal new components of stabilization, specifically deploying a "pre-stabilized ideal" to frame technological development. This case represents an instance where applying SCOT to an emerging technology helps us understand the technology itself while also building on and extending the SCOT model.
The prevalence of social network sites (SNSs) has sparked a growing interest in understanding the development of problematic SNSs use among adolescents. Yet, this nascent area of research is marked by some deficiencies in existing theoretical paradigms. This article seeks to review the state of research in problematic SNSs use—broadly with a specific focus on adolescents—and identify key areas of research for future scholarly work. First, we summarize the historical and recent developments of media addiction and problematic SNSs use research. Second, we discuss the theoretical perspectives that contribute to our understanding of the problematic SNSs use phenomenon and identify the weaknesses of these frameworks. Third, we propose that communication scholars should strive for theoretical integration and examine the impact of microsystem (e.g. parents and peers) and macrosystem (e.g. surveillance culture) on the development of problematic SNSs among adolescents. Directions for future theoretical and methodological approaches are suggested.
Concepts such as "porous boundaries" and "low thresholds" appear frequently in the literature on online political engagement. Social media, it is argued, are characterized by less distinct boundaries between non-political and political activities, thereby lowering thresholds into political engagement. This argument is analyzed and empirically tested. Relying on a five-wave panel study among Swedish adolescents, we provide unique insights into the levels and development of political engagement in online political information, interaction, production, and collective action. In sum, the findings show that, for a majority, social interaction in social media coincides with engagement in political information and interaction, while few are engaged in production and collective action. Second, the study provides limited support to the idea that low thresholds in social media promote patterns of tune-in, tune-out political engagement over time. Finally, social interaction in social media has clear effects on online political engagement beyond political socialization and motivation factors.
This article investigates reading styles and recall of the news from reading digital replicas of printed newspapers on tablets and compares them with the printed version. The study aims to theoretically understand the effects of the medium interface (tablet vs paper) on perceived reading style and recall of information. The experimental study (N = 90) showed that digital replicas were not perceived to be read in a more fragmented, selective, or elaborate manner than their printed counterparts. On average, readers recalled less from the digital edition than from the printed version, but the differences were small. The study also showed that "digital innovators" recalled the same amount of information from reading the newspaper on tablet as from reading it on paper, unlike less innovative readers: these readers recalled more from reading on paper than from tablet.
The study investigates the flagging behavior as specific type of bystander intervention against uncivil user comments in comments sections on news sites. Two experimental studies examine the effects of intervention information, characteristics of response comments, and the type of victim attacked in a comment on flagging behavior, that is on reporting a comment to professional moderators. Our results indicate that intervention information is a promising strategy to motivate flagging. Flagging is based on responsibility attribution to professional moderators but not on self-responsibility perception. Type of victim and characteristics of other users’ posted responses to preceding comments (public disagreement and politeness) shape deviance perceptions of the situation and influence flagging behavior.
Scholars have long been concerned about the effect that digital inequalities might have on marginalized populations. Concern for the "digital divide" extends to social movement scholars, who worry that the digital divide will lead to social movements privileging the concerns of the middle class over those of disadvantaged groups. We argue for a novel way of testing for such effects—the use of a Heckman regression model to model participation in online activism. The Heckman model separately models selection effects (i.e. first-level digital divides that affect Internet access) and main effects (i.e. second-level digital divides and classic predictors of micro-mobilization). We find that the digital divide in access does not exert a selection effect and that the digital divide in usage exerts minimal effects in models predicting online petition-signing.
Social media are frequently touted for their potential to strengthen democratic processes by bringing politicians and citizens into dialogue with one another. Social media may enrich the public sphere and improve democratic decision-making by allowing politicians and constituents to discuss matters of political import directly, free from intermediaries. But what factors impact whether this potential is realized? Previous research has focused on politicians’ structural incentives for strategic communication online but neglected the impact of citizen demand for politicians’ attention. I examine the role of citizen demand using an original dataset comprising the Twitter activity from and to members of the lower legislative houses in the Netherlands, United Kingdom, and United States during the latter half of October 2013. The data suggest that citizen demand plays a crucial role in determining the presence, as well as the extent, of politicians’ reciprocal engagement with members of the public.
The article analyzes whether Facebook campaigning is consistent with the Normalization or Equalization hypothesis, drawing on data from the election campaigns for the 20th Israeli Parliament in 2015. We looked at six indicators of Facebook activity (number of fans, number of posts, and scope of engagement [likes, comments, shares, and overall engagement]) of all parties running for the Knesset as well as candidates with realistic electability rankings. We found that a comparison between dominant and peripheral parties across all indicators is consistent with the Normalization hypothesis, but when it is framed in terms of expectations and is forward-looking rather than backward-looking, that is, the difference in Facebook performance is between parties that expect to gain a significant number of seats in the parliament, and those that do not anticipate significant parliamentary achievements.
Going beyond source and content pluralism, we propose a two-dimensional audience-based measure of perceived pluralism by exploiting the practice of "social TV". For this purpose, 135,228 tweets related to 30 episodes of prime time political talk shows broadcast in Italy in 2014 have been analyzed through supervised sentiment analysis. The findings suggest that the two main TV networks compete by addressing generalist audiences. The public television offers a plural set of talk shows but ignores the anti-political audience. The ideological background of the anchorman shapes the audience’s perception, while the gender of the guests does not seem to matter.
Recent studies have enhanced our understanding of digital divides by investigating outcomes of Internet use. We extend this research to analyse positive and negative outcomes of Internet use in the United Kingdom. We apply structural equation modelling to data from a large Internet survey to compare the social structuration of Internet benefits with harms. We find that highly educated users benefit most from using the web. Elderly individuals benefit more than younger ones. Next to demographic characteristics, technology attitudes are the strongest predictors of online benefits. The harms from using the Internet are structured differently, with educated users and those with high levels of privacy concerns being most susceptible to harm. This runs counter to intuitions based on prior digital divide research, where those at the margins should be most at risk. While previous research on digital inequality has only looked at benefits, the inclusion of harms draws a more differentiated picture.
In the United States, medical crowdfunding is an increasingly common response to overwhelming healthcare costs. Semi-structured interviews were conducted with 30 individuals crowdfunding for health (e.g. cancer, paralysis, brain injury) on behalf of themselves or others, to better understand this new phenomenon as it informs theory on social support, identity, and privacy. First, findings suggest that crowdfunding is often a resource for both instrumental and emotional social support. Second, many crowdfunders weighed the need for support against perceived privacy risks, which is consistent with and extends privacy calculus theory. Finally, highly vulnerable self-disclosures were often reinterpreted to be empowering, which also supports and extends work on identity shift. Using crowdfunding as a context for inquiry, findings point to new theoretical frameworks to describe how users navigate needs for both privacy and support online and the often positive consequences of that negotiation for identity.
A digital divide continues to be reported across and within nations, first as an access issue and second as an issue of effective usage. To address the latter issue, we argue that digital equity should not be conceptualized solely as a technical or resource related issue. We developed a conceptual framework based on cultural capital and parental mediation to investigate the complexity of digital inequity. Our in-depth case study of 22 Hong Kong students revealed that although information and communication technology (ICT) is thoroughly integrated with students’ everyday lives, some students lack the cultural or parenting resources required to build their capacity to effectively and meaningfully use ICT. Three salient clusters of users emerged: "celebrating" users, "coping" users, and "struggling" users. The results reveal the significance of parental mediation and cultural capital for students’ ICT use and thus digital equity.
This study investigates the effect of news sites’ explicit online comment moderation policies on spiral of silence (SOS) outcome variables. It advances the methodological understanding of SOS research by comparing the traditional willingness-to-share variable to more direct measures of attitudes. The results of two studies show that a one-sided editorial and comments generally silenced the opposition, particularly when participants were asked to provide their own comment. This finding suggests that open-ended comments may best measure SOS effects. With the inclusion of explicit comment moderation, however, participants were less likely to agree with the editorial as evidenced by their closed-ended attitudes.
Gawker ignited a controversy when it published an article about a married Conde Nast executive who allegedly sought the services of a gay escort. The popular blog eventually removed the article following condemnation from readers and other journalists. Guided by the frameworks of boundary work and field theory, this study analyzed 65 news articles and 2203 online comments and found that journalists and audiences problematized Gawker’s identity as a journalistic organization and evaluated the article based on traditional standards of newsworthiness, audiences asserted their role in journalism’s larger interpretive community, and that the larger interpretive community assessed the article based on the ethics of outing. Investigating the discourse generated by this critical incident is important because it identifies where journalists and readers draw the boundaries of legitimate journalism, specifies the place of ethics in boundary discourse, and informs journalistic practice about the phenomenon of outing in the news.
Content analyses sway policy by describing the prevalence of mass media messages and implying effects. However, content-based research focusing ondynamic new media products such as websites, mobile applications, and video games presents methodological challenges. Our team recently conducted a large-scale content analysis exploring food marketing to children across media platforms, in which we captured and analyzed a variety of media-rich content. We consulted multiple sources to form our sampling frame, employed a complex sampling technique to allow for generalization of findings, used screen-capture software to record our exploration of media products, analyzed data using video coding software, and created a custom scale to determine the target audience of certain media products. We believe the steps we have taken may provide valuable insights into aspiring content analysts interested in studying media-rich content and address challenges that have been plaguing content analysts for the past two decades.
Social media are increasingly being recruited into care practices in mental health. This article analyses how a major new mental health social media site (www.elefriends.org.uk) is used when trying to manage the impact of psychiatric medication on the body. Drawing on Henri Bergson’s concept of affection, analysis shows that Elefriends is used at particular moments of reconfiguration (e.g. change in dosage and/or medication), periods of self-experimentation (when people tailor their regimen by altering prescriptions or ceasing medication) and when dealing with a present bodily concern (showing how members have a direct, immediate relationship with the site). In addition, the analysis illustrates how users have to structure their communication to try to avoid ‘triggering’ distress in others. The article concludes by pointing to the need to focus on the multiple emerging relationships between bodies and social media in mental health, due to the ways the latter are becoming increasingly prominent technologies through which to experience the body when distressed.
The model of intuitive morality and exemplars (MIME) highlights the central influence of innate moral instincts (or intuitions) in media use. Recent experimental research on the MIME found that moral intuitions that are chronically accessible in video gamers are likely to influence players to uphold related moral principles in the game. This study replicated and extended this research to examine the influence of both chronic and temporary accessibility of moral intuitions. Discussion focuses on the prospect that while chronic accessibility should be a better predictor of behavior in most cases, there are proximal in-game instances where environmental cues temporarily increase the accessibility of other moral intuitions. This suggests that (a) players do not necessarily disengage their morals during gameplay, and that moral intuitions influence their in-game decisions, and that (b) this influence is not fixed, but can be continuously modulated by game design features.
How do the aesthetic attributes of digital interfaces affect users’ ability to respond morally to the witnessing of suffering? Focusing on mainstream Graphical User Interfaces (GUI), this article proposes a phenomenology of user experience centred on the moral obligations of attending to, engaging with and acting upon digitized Holocaust survivor testimonies. The GUI, it argues, produces a regimen of eye–hand–screen relations that oscillates between ‘operative’ and ‘hermeneutic’ modes of embodied attention, creating a default condition of bodily restlessness that threatens prolonged, empathetic encounters with depicted others. Nevertheless, interface attributes of real-time screen interaction, haptic sensuousness and user-indexicality enable moral engagement with the witness-survivor, while translating information-sharing into the moral action of co-witnessing. These attributes enable an ‘ethics of kinaesthetics’ that converts sensorimotor responsiveness into moral responsibility. Digital interfaces have established a historically novel situation, where moral response to distant suffering depends on the smallest movements of our fingers and eyes.
Using critical discourse analysis and network analysis, I address how racial justice activist hashtags #NotYourAsianSideKick and #SolidarityisforWhiteWomen circulate discourse across networked online publics within and outside Twitter. These hashtags showcase relationships between feminist online publics, demonstrate ways that hashtags circulate racial justice discourse, and exemplify the fluidity and intersectionality of racialized and feminist online publics. I draw on critical technocultural discourse analysis (CTDA) (Brock, 2012) as my technique in order to examine the hashtag’s discursivity. In order to analyze message spread and network relationships, I then provide a network analysis that illustrates message circulation in online feminist spheres.
This article explores changing discursive practices on the implications of the continuous development of the Internet and information and communications technology (ICTs) within the Evangelical Lutheran Church of Finland. The article argues that the development of the Internet and new media technologies has been accompanied by the proliferation of a set of influential and widespread discursive formations on the character of institutional communication and practice in a digital era. These developments have motivated an increasing technologization of discourse within the Evangelical Lutheran Church of Finland that has chiefly involved a conscious redesign of its discursive practices vis-à-vis the Internet and ICTs in accordance with new criteria of communication effectivity and a notable new emphasis on training in these new practices.
This article portrays the relationship of populist parties, far-right online action and journalistic media by analysing the consequences of a Finnish populist party mobilizing resources created in an online community of anti-immigration activists. How have the traditionally centre-left-populist Finns Party’s attempts of utilizing the far-right-leaning online network Hommaforum contributed to the mediated negotiation over the party’s identity? The study analyses discursive exchanges between Finnish political journalists, the party leader Timo Soini and Hommaforum activists pertaining to the party’s affiliation with racism and extremism during 2008–2015. As a case study, the article discusses the implications of online action diffusing into institutionalized politics and the public sphere. The study suggests that due to the inherent publicness, connective nature and political smearing-applicability of controversial online action, the mobilization of online resources forces traditional organizations to use considerable communicative resources to compensate for the loss of centralized control over communicating party identity.
Celebrity activism, online celebrity, and online activism are all growing areas of research, but have received relatively little integration. This article argues that connected celebrity activism deploys social media to forge a variety of connections, enabling activist values to pervade a celebrity persona, reinforcing perceptions of authenticity and recirculating those values to disparate audiences. In the case of Deaf American actor Marlee Matlin, media reform activism serves as a unifying feature, expressed via technologically-facilitated connections between her acting, activist, and online activities, creating a cohesive star text that is seemingly authentic in respect to both Deaf and celebrity identities without being stereotypical. Such centrality and unification via connected celebrity activism stands in contrast to more traditional celebrity activism, and draws upon the specific dynamics of digital media, online activism, and contemporary celebrity culture.
This research was motivated by an interest in understanding how social media are applied in teaching in higher education. Data were collected using an online questionnaire, completed by 333 instructors in higher education, that asked about general social media use and specific use in teaching. Education and learning theories suggest three potential reasons for instructors to use social media in their teaching: (1) exposing students to practices, (2) extending the range of the learning environment, and (3) promoting learning through social interaction and collaboration. Answers to open-ended questions about how social media were used in teaching, and results of a factor analysis of coded results, revealed six distinct factors that align with these reasons for use: (1) facilitating student engagement, (2) instructor’s organization for teaching, (3) engagement with outside resources, (4) enhancing student attention to content, (5) building communities of practice, and (6) resource discovery. These factors accord with a Uses and Gratifications perspective that depicts adopters as active media users choosing and shaping media use to meet their own needs. Results provide a more comprehensive picture of social media use than found in previous work, encompassing not only the array of media used but also the range of purposes associated with use of social media in contemporary teaching initiatives.
One of the most contentious and longstanding debates in Internet governance involves the question of oversight of the Domain Name System (DNS). DNS administration is sometimes described as a "clerical" or "merely technical" task, but it also implicates a number of public policy concerns such as trademark disputes, infrastructure stability and security, resource allocation, and freedom of speech. A parallel phenomenon involves governmental and private forces increasingly altering or co-opting the DNS for political and economic purposes distinct from its core function of resolving Internet names into numbers. This article examines both the intrinsic politics of the DNS in its operation and specific examples and techniques of co-opting or altering DNS’ technical infrastructure as a new tool of global power. The article concludes with an analysis of the implications of this infrastructure-mediated governance on network security, architectural stability, and the efficacy of the Internet governance ecosystem.
The discussion around children’s digital game culture has resulted in two contradictory images of children: the passive, antisocial children uncritically and mechanically consuming digital game content and the active, social children creatively using and interacting with digital game content. Our aim is to examine how these seemingly contradictory ideas of "active" and "passive" children could be considered. By means of empirical examples of children playing digital dress-up and makeover games, we will point out that for the successful use of these concepts, they need to be thoroughly contextualized. By discussing the context and referent of activity and passivity, it is possible to overcome the unnecessary polarization of the discourses on children’s digital game culture. If the purpose is to advance the multidisciplinary discussion on digital games and childhood, the naive or careless use of the concepts of activity and passivity should be avoided.
Two theoretical approaches have recently emerged to characterize new digital objects of study in the media landscape: infrastructure studies and platform studies. Despite their separate origins and different features, we demonstrate in this article how the cross-articulation of these two perspectives improves our understanding of current digital media. We use case studies of the Open Web, Facebook, and Google to demonstrate that infrastructure studies provides a valuable approach to the evolution of shared, widely accessible systems and services of the type often provided or regulated by governments in the public interest. On the other hand, platform studies captures how communication and expression are both enabled and constrained by new digital systems and new media. In these environments, platform-based services acquire characteristics of infrastructure, while both new and existing infrastructures are built or reorganized on the logic of platforms. We conclude by underlining the potential of this combined framework for future case studies.
The role of social media has been studied extensively within a series of national political contexts. However, only few studies have focused on the uses of social media by local or regional politicians. This exploratory study presents results from a survey regarding the professional communication habits of Norwegian local and regional politicians. The main results indicate that while services like Facebook and Twitter have gained considerable popularity among politicians, the bulk of respondents find traditional channels of communication more important. Moreover, while the respondents largely acknowledge the interactive potential of novel services, considerable differences concerning use and adoption can be found among the politicians.
This research addresses the problem of promoting information diffusion, the extent to which information spreads, on social media platforms. Utilizing the number of views, comments, and shares as indicators of diffusion, we developed and validated an original research framework based on the big data approach (using all the blog posts in a university in the year 2013; N = 4120). This A-B-C framework (1) analyzes the textual features of blog posts using linguistic inquiry and word count (Study 1), (2) applies the former results to build message concepts (Study 2), and (3) creates validated instructional material based on message concepts to promote message diffusion among blog readers (Study 3). This framework supports operational strategies for developing strategic and corporate communication material aimed at increasing diffusion.
There is little research examining the confluence of what communication channel is used for which purpose with which person. This study examines the "setting" for communication that includes what is communicated (e.g. positive or negative messages), the nature of the relationship (close versus distant), and the information channel. The respondents to a web-based questionnaire (n = 627) were Norwegian smartphone users aged 16–35 years. Respondents evaluated mobile communication services that they used in specific social settings by "checking off" all that apply. Two methods of analysis are used to examine the material. First, a Principal Component Regression validated the main method, namely a mixed model for the Analysis of Variance. Results show the probability of using a mobile communication service is based on the effects of social group, communication purpose, communication channel, and their interaction. The relationship to the interlocutor was found to have the strongest effect on channel choice.
In light of the omnipresence of personal information exchange in the virtual world, this study examines the effects of Facebook use on privacy perceptions and self-disclosure behaviors across a 5-year period from 2010 to 2015. Findings at the global level support the socializing role of Facebook in cultivating more relaxed privacy attitudes, subsequently increasing self-disclosure in both offline and online contexts. However, longitudinal trends indicate that while risk perceptions increased for heavy users, they remained stable for light users. Furthermore, the negative relationship between privacy concerns and self-disclosure weakened across time. Implications for the application of cultivation theory to a contemporary social media context and the year-to-year changes in the impact of Facebook use on privacy attitudes and self-disclosure are discussed.
This special section assembles perspectives on mobilities, migration and new media that emphasise mobile subjects’ multifarious involvements in overlapping digital spheres, which relate them socially and emotionally to both their home and destination countries. In this introduction, we identify two key themes that connect articles in this collection. First, authors accentuate migration and new media appropriation as a process involving liminal spaces characterized by transition, experimentation and tentativeness. Second, they analyse the subtle frictions that derive from migrants’ embeddedness in digital and offline social fields, shot through with power asymmetries that may simultaneously imply empowerment on one hand, and surveillance and control on the other. Authors draw on empirical case studies of transnational migration in foregrounding multiple mobilities within, to or from Asia.
The dominance of online social networking sites (SNSs) sparks questions and concerns regarding information privacy, online identity, and the complexities of social life online. Since messages created by a technology’s purveyors can play an influential role in our understanding of a technology, we argue that gaining a complete understanding of the role of social media in contemporary life must include qualitative exploration of how public figures discuss and frame these platforms. Accordingly, this article reports the results of a discourse analysis of Facebook founder and CEO Mark Zuckerberg’s public language, foregrounding the evolution of his discourse surrounding Facebook’s self-definitions, the construction of user identity, and the relationship between Facebook and its users.
The results of the elections to the European Parliament of 25 May 2014 marked a before and an after for Spanish politics. This influential European campaign took place at a moment when Internet use was well established as a tool, with political parties and candidates actively using social media. This article aims to research whether Spanish parties are using Twitter to develop interactive communication, or simply for broadcasting messages. Thus, the Twitter activity of various political parties during the 2014 European campaign is content-analysed. Results indicate that activity seems to depend on ideology, that parties are revealed to be committed to unidirectional communication/broadcasting, and that debate on Twitter is fundamentally between the politicians themselves. On a theoretical level, our data are in line with the idea that the normalisation hypothesis tends to prevail.
Images featuring self-injury (SI) have been proliferating on social media. This article reports the findings of a visual narrative analysis of 294 photo-based posts on Tumblr, exploring how SI is narrated through the interplay between image content, photographic composition, associated texts and tags, and reblogging. Findings reveal a shift in the iconography of SI from direct depictions of self-injured bodies to re-appropriations of popular media content that figuratively represent emotional struggles. Images of self-inflicted wounds received 10 times less reblogs than images without wounds, and media memes conveying hopeless moods were the most widely distributed. These memes represent SI as a form of life struggle virtually anyone can face while complicating conventional readings of SI as an individual pathologic experience. We discuss these findings in the context of an emergent online curation culture and how Tumblr’s unique affordances may both offer and limit possibilities for narrating SI.
This investigation explores the question, when is social media use social interaction? The results of three studies indicated that social media use was rarely considered social interaction. After using social media for 5 or 10 minutes, Study 1 (N = 116) demonstrated that infrequent, directed social media behavior (e.g. chatting, commenting) predicted having a social interaction and feeling related. Study 2 (N = 197) used event sampling to examine participants’ social interactions with friends (n = 2388) and found 96.5% of social interactions did not take place on social media. Study 3 (N = 54) used experience sampling to record participants’ experiences over 5 days (n = 1332). Social media use and social interaction occasionally co-occurred, but only 2% of social interactions took place through social media. Social interactions through social media were usually talk-focused, one-on-one exchanges with closer relational partners, and rarely undifferentiated, broadcasted, or passively consumed information shared with acquaintances.
Games such as FarmVille and other casuals played on social networks and mobile devices have recently become increasingly popular. Research on Social Networking Games (SNGs) often focuses on the "social" aspects—how this newer style of games engenders social relationships from disparate locations. This essay examines the genre of gaming in terms of their industry category, "Invest/Express Games." Using the Invest/Express label as a means of rethinking the role of interstitial time, this essay proposes that the gaming style taps in to what can be understood as "feminine leisure style." In many ways, the significance of Invest/Express embodies a shift toward a feminization of popular video games.
With Internet access, citizens in non-democracies are often able to diversify their news media repertoires despite government-imposed restrictions on media freedom. The extent to which they do so depends on motivations and habits of news consumption. This article presents a qualitative study of the motivations and habits underlying news media repertoires among a group of digitally connected university students in authoritarian Russia. Interviews reveal awareness and dissatisfaction vis-a-vis the ‘propagandistic’ nature of state-controlled news content, resulting in a preference for using multiple different sources – including foreign websites and ‘non-official’ citizen accounts – to build a personal understanding of what is ‘really’ going on. The article then examines how the students make sense of conflicting narratives about international affairs which they encounter in state and non-state sources. Paradoxically, low reported consumption of distrusted, ‘propagandistic’ state television is often accompanied by reproduction of the overarching strategic narrative which state television conveys.
In the United States the prevailing public policy approach to mitigating the harms of internet surveillance is grounded in the liberal democratic value of transparency. While a laudable goal, transparency runs up against insurmountable structural constraints within the political economy of commercial surveillance. A case study of the data broker industry reveals the limits of transparency and shows that commodification of personal information is at the root of the power imbalances that transparency-based strategies of consumer empowerment seek to rectify. Despite significant challenges, privacy policy must be more centrally informed by a critical political economy of commercial surveillance.
This study examined the relations of children’s tablet use and parents’ mediation of children’s tablet use with parent–child conflict about such use. A sample of 364 parents of children aged 2–10 years was used to investigate the relations. The results showed that children who spent more time using the tablet had more conflicts with their parents. Also, children who received high amounts of restrictive mediation had more conflicts with their parents about the tablet. Children who often co-used the tablet with their parents had less conflict, however. Significant two-way interactions indicated that while restrictive mediation increased the strength of the relationship between tablet use and conflict, co-use decreased the strength of the relationship.
As migrant students cope with relocation challenges, communication with left-behind family and friends can enhance their well-being, while interactions with co-national and local students can facilitate their acculturation to the host country. This article studies Indonesian and Vietnamese university students in Singapore to understand the role that technologically mediated communication plays in facilitating migrant students’ adaptation and acculturation. Through a media deprivation exercise, it finds that communication with left-behind family and friends offers support but can monopolise the students’ free time and impede their interaction with locals. Social media communication also exacerbates the development of cultural silos that comprise only co-nationals. On the positive side, migrant students used the online realm as an acculturative space to better understand the host country’s attitudes towards foreigners, thereby better equipping them for interactions with locals. Migrant students must strike a balance between exploiting mediated communication links to their home identities and exploring host cultures.
Recent studies have seen religious observance as inherently related to available communication technologies. This study follows this thrust but complements the focus on religious praxis with a look at media theology—the ideological dimension of the religion and media nexus. It traces three distinct facets of media theology: the way religious sensibilities affect how we create, shape, apply, and establish a relationship with media technologies; how media technologies serve as tools for grasping aspects of theology; and finally, how media use can launch mental and existential religious experiences. The study’s orientation is historical, charting the development of the relationship between media technologies and the religious mind in the Abrahamic religions from the biblical media of fire and cloud through script and electric communications and all the way to the Internet.
This article proposes an empirically-grounded typology to describe how people approach online impression management across multiple digital sites given employers’ use of online information for personnel selection. Qualitative analysis revealed four primary online impression management types: acceptor, dissident, scrubber, and strategist. The four types are primarily differentiated based on people’s relatively fixed or relatively flexible implicit theories about information, technology, visibility, and identity, and whether people take passive, reactive, or active approaches to online impression management. Although research on implicit theories usually focuses on individual attributes, these findings highlight how people’s implicit theories about the context or field of communicative action work in combination to influence impression management behavior. This study suggests practical interventions to increase people’s agency and effectiveness in managing online information and provides foundations for future research on online impression, information management, and implicit theories.
Online social networks are designed to encourage disclosure while also having the ability to disrupt existing privacy boundaries. This study assesses those individuals who are the most active online: "Digital Natives." The specific focus includes participants’ privacy beliefs; how valuable they believe their personal, private information to be; and what risks they perceive in terms of disclosing this information in a fairly anonymous online setting. A model incorporating these concepts was tested in the context of communication privacy management theory. Study findings suggest that attitudinal measures were stronger predictors of privacy behaviors than were social locators. In particular, support was found for a model positing that if an individual placed a higher premium on their personal, private information, they would then be less inclined to disclose such information while visiting online social networking sites.
This study of a Korean-American women’s online community, also known as the "MissyUSA" community, has incorporated the concept of social capital with an important topic within each of three major migration research areas—legal immigration status in assimilation, the retention of Korean culinary culture in cultural pluralism, and transnational plans in transnationalism. The central argument of this article is that this "MissyUSA" community creates social capital for its online members. One important form of social capital stressed here is social resources that correspond to its online members’ (information seekers) access to valuable information regarding the process of obtaining legal status as documented immigrants, Korean-style cuisines, and their transnational plans. Moreover, social support is also regarded in this study as another form of social capital. In this case, the "MissyUSA" community becomes a network of social supporters by which they (respondents) support its information seekers through the transmission of their knowledge and/or through their positive emotional reactions.
Examining emergent appropriations of new media technologies and platforms provides an opportunity to rethink their roles in identity and social formations. Through in-depth interviews and participant observation with Filipino transnationals in Indian cities, I look at the role of social networking site Facebook in their everyday life. Ethnographic data reveal that their practices of sharing achievements and affirming connections on Facebook relate to their need for recognition that is defined by their particular context of migration. The term "mediated recognition" is proposed to account for the ways new and traditional media facilitate recognition by providing a platform for self-presentation and affirmation from social networks. Mediated recognition also highlights how media provide symbolic resources that are harnessed by Filipino transnationals in constituting their identities and social relations. The article demonstrates how mediated recognition can be a framework to analyze a key moment in the process of identity and social formations.
This article examines the differences that digital media (Internet and mobile communications) and mobility create for sense of place. Based on in-depth interviews with 30 German professionals in Singapore, it analyses digital media choices and use during the relocation and settlement process in the destination of migration and the effect of these practices on migrants’ perception of place. It demonstrates how the primary reason to use digital media conversed from individual interests and needs in relation to the relocation and/or initial exploration of the city to the social and emotional ramifications of their use the longer the interviewees stayed in Singapore. It makes a theoretical contribution to the understanding of how digital and offline places combine in the construction of sense of place, how the digital sphere affects engagements with place, attachment to it and sensuous experiences of it.
This article considers the ways in which information communication technologies (ICTs) are embedded in foreign domestic workers’ migration experiences in Singapore. Due to Singapore’s stringent migration regime, whereby foreign domestic workers are required to live-in with their employers, domestic workers often find their access and use of ICTs subject to a high degree of surveillance and regulation by their employers. Using Massey’s notion of power geometry, we consider how increasing reliance upon communications technology by both domestic workers and their employers necessitates a renegotiation of social relations in the household. In doing so, this article demonstrates that foreign domestic workers’ negotiations of ICTs are ‘always ongoing’, creating fluid possibilities for these women to exercise a greater sense of agency within the realm of their daily lives. Yet, we highlight that gaining access to ICTs also requires women to negotiate the inequalities inscribed upon their position as a foreign domestic worker.
Indigenous Mexican immigrants (Mixtecs) from rural Oaxaca, Mexico, experience a high level of isolation and seasonal farm work, but the increasing speed of communication technology stands to overcome these difficulties. For farm workers, the initial experience of landlines and public pay phones was filled with anxiety and missed connections. Despite the benefits of mobile phones, their adoption was delayed among Mixtec in Oxnard, California, because of a combination of legal status, high cost, and seasonal work. This article finds that a surge in mobile phone adoption and use took place during a time where production of labor-intensive crops like strawberries increased throughout California, farm worker settlement patterns matured, and mobile phone plans changed becoming more affordable and easier to understand. The widespread adoption of mobile phones brought more predictability to the informal agricultural job market for farm workers, but this did not necessarily mean higher wages in the strawberry fields.
This article analyses Internet users’ participation and the ways in which it is framed by journalists, with a particular focus on the Live Blog format. It provides a case study of the online media coverage of Dominique Strauss-Kahn’s arrest in New York in May 2011, by the highly respected media Le Monde.fr. A lexicometric (statistical) and discourse (qualitative) analysis of two sets of corpora (Corpus 1 being composed of all the comments submitted by Internet users throughout the live blogging process and Corpus 2 of the few which were finally published on the Live Blog) will highlight the nature and the various forms of audience participation as well as the ways in which they are framed by journalists. The article aims to investigate the representativeness of the published messages and the participative audience profile which journalists foreground within this media space of multiple voices.
The Asia-Pacific constitutes the fastest growing region in mobile and social media penetration. Yet, the political implications of the technologies are not fully understood. Using probability samples of university students in Taiwan, Hong Kong, and China, this study examines the roles of mobile and social media news in offline and online political participation. Consistent with the O-S-R-O-R model (Orientations–Stimulus–Reasoning–Orientations–Response), which derives from communication and cognitive mediation models explaining the relationship between media use and political participation, all three samples demonstrated indirect relationships between mobile/social media use and political participation through interpersonal political discussion and political efficacy. The study contributes to theory building by demonstrating the external validity of the O-S-R-O-R model across different political systems.
This article identifies a gap in extant literature on women who wear the niqab and their representations in ‘traditional’ media: there are few academic sources that draw from these women’s own narratives. In order to address this gap, this article highlights niqabis’ self-representations in the form of photographic self-portraits published in new media and demonstrates a variety of positive ways in which these self-portraits are received by the audiences. The article is based on a case study of a profile of a prolific author who posts and discusses her work on a popular photo-sharing website. It throws light on contextualised and relational interpretations of the niqab and its meaning and at the same time challenges a common perception that non-Muslim audiences are uniformly critical of women who wear the niqab. Data analysis of the data so far indicates that women who wear the niqab exercise their agency by making visual references to the everyday and successfully establish dialogue and intimacy with their audiences. It is suggested that new media settings are particularly important in researching ‘niqab experiences’, as they foster a variety of relevant data types and narratives driven by participants, rather than researchers.
Since the ruling of the European Court of Justice, the right to be forgotten has provided more informational self-determination to users, whilst raising new questions around Google’s role as arbiter of online content and the power to rewrite history. We investigated the debate that unfolded on Twitter around the #righttobeforgotten through social network analysis. The results revealed that latent topics, namely Google’s role as authority, alternated in popularity with rising and fading flare topics. The public sphere, or Öffentlichkeit, that we observed resembles the traditional one, with elite players such as news portals, experts and corporations participating, but it also differs significantly in terms of the underlying mechanisms and means of information diffusion. Experts are critical to comment, relay and make sense of information. We discuss the implications for theories of the public sphere and examine why social media do not serve as a democratising tool for ordinary citizens.
Our digitally enforced lifeworld is an existential and ambivalent terrain. Questions concerning digital technologies are thus questions about human existence. This theoretical essay employs key concepts from existential philosophy to envision an existential media analysis that accounts for the thrownness of digital human existence. Tracing our digital thrownness to four emergent fields of inquiry, that relate to classic themes (death, time, being there, and being-in-and-with-the-world), it encircles both mundane connectivity and the extraordinary limit-situations (online) when our human vulnerability is principally felt and our security is shaken. In place of a savvy user, this article posits the "exister" as the principal subject in media studies and inhabitant of the digital ecology—a stumbling, hurting, and relational human being, who navigates within limits and among interruptions through the torrents of our digital existence, in search for meaning and existential security.
Religious mobile applications (apps) offer a relatively new space for religious practices such as studying sacred texts, prayer, and meditation. To date, most studies in the digital religion literature, and to some extent in general mobile app studies, focus inquiry on app content and/or design only. This study advances these areas of study by extending inquiry to the mobile app audience by exploring how Evangelical Christians actually choose and use religious mobile apps, and how app engagement informs their religious identities. Data from qualitative digital diary reports and in-depth interviews were analyzed within Campbell’s networked religion framework, specifically through the storied identity and networked community concepts. Findings explicate the combination of online and offline resources used for choosing apps, shifting core religious practices from offline to mobile contexts, and a lack of networked community engagement for sharing private religious app experiences.
This study explores how women in two devout religious communities cope with the Internet and its apparent incompatibility with their communities’ values and practices. Questionnaires containing both closed and open-ended questions were completed by 82 participants, approximately half from each community. While their discourses included similar framings of danger and threat, the two groups manifested different patterns of Internet use (and nonuse). Rigorous adherence to religious dictates is greatly admired in these communities, and the women take pride in manipulating their status in them. Their agency is reflected in how they negotiate the tension inherent in their roles as both gatekeepers and agents-of-change, which are analyzed as valuable currencies in their cultural and religious markets.
In today’s world of networked, mobile, and global digital communication, Muslim martyrdom as a multi-layered communicative practice has experienced a new type of media saturation, thereby posing a challenge for the study of media, religion, and culture in a digital age. In this article, the analysis focuses on two cases of high symbolic relevance for the events later referred to as the "Arab Spring"—the deaths of a Tunisian fruit seller Mohammed Bouazizi and a young Egyptian man Khaled Saeed. Special focus is given to the discussion of digital solidarities and their construction in circulation and remediation of martyr narratives of Bouazizi and Saeed in diverse media contexts. In this global development of digital solidarities, we identify two categories of martyr images of particular relevance—a "living martyr" and a "tortured martyr"—and discuss their resonance with different historical, religious, cultural, and political frames of interpretation. In conclusion, we reflect on the question of the ethics of global mediation of Muslim martyrdom and its implications for the study field of media, religion, and culture in its digital state.
Against the background of growing interest in normative frameworks within Media and Communication Studies and Internet Studies, I propose a virtue ethics framework for Digital Religion (DR). This framework conjoins loving as a virtue with consequent norms of equality and respect for persons. By understanding selfhood in terms of relational autonomy, this framework shares with DR a central focus on identity, community, and authority. Two applications of the framework within DR illustrate its practicality. I further show how this framework can counter two main objections to the introduction of normative interests within DR as an otherwise "value-free" social science.
It is significant that we are witnessing the growth of a distinct subfield focusing on new media and religion as the relationship between the two is not just important, it is vital. I discuss in this article how this vitality is both figurative and literal in multiple dimensions. Mediated communication brings forth and constitutes the (re)production of spiritual realities and collectivities, as well as co-enacts religious authority. In this way, new mediations serve as the lifeblood for religious organizing and activism. Further research in religious communication will illuminate a richer understanding of digital religion, especially as a globally distributed phenomenon.
This article provides an overview of the development of Digital Religion studies and the theoretical approaches frequently employed within this area. Through considering the ways and theories of mediatization, mediation of meaning, and the religious–social shaping of technology have been engaged and applied in studies of new media technologies, religion, and digital culture we see how Digital Religion studies has grown into a unique area of inquiry informed by both Internet studies and media, religion, and culture studies. Overall, it offers a concise summary of the current state of research inquiry within Digital Religion studies.
The article discusses the methodological aspects of studying religion in video games. It examines the concept of "procedural religion," that is, the representations of religion via rule-systems in games, and investigates how we can formally analyze these representations. The article uses Petri Nets, a mathematical and a graphical tool for modeling, analyzing, and designing discrete event systems, in order to analyze how religion is represented in the rule-systems of two different mainstream video games—Age of Empires II, developed in the United States, and Quraish, developed in Syria. By comparing the rule-systems of both games, the article provides empirical evidence on how game rule-systems migrate between cultures and influence local game production by providing local game developers with pre-defined formulas for expressing their ideas while simultaneously limiting the scope of such expression with schematized patterns. On a more general level, the article discusses what rule-system analysis can tell us about video games as cultural and religious artifacts.
This article investigates the impact that the initial financialization of the Wireless Telegraph & Signal Company (Marconi) had upon its core business model, its relationship with its workers, government, and the bourgeoning investor class (1897–1905). Drawing upon primary sources from the Marconi corporate archives at the University of Oxford, the article investigates how the company used the new financial disclosure requirements of the day to deploy a compelling publicity campaign for wireless communications.
Privacy is a culturally specific phenomenon. As social media platforms are going global, questions concerning privacy practices in a cross-cultural context become increasingly important. The purpose of this study is to examine cultural variations of privacy settings and self-disclosure of geolocation on Twitter. We randomly selected 3.3 million Twitter accounts from more than 100 societies. Results revealed considerable cultural and societal differences. Privacy setting in collectivistic societies was more effective in encouraging self-disclosure; whereas it appeared to be less important for users in individualistic societies. Internet penetration was also a significant factor in predicting both the adoption of privacy setting and geolocation self-disclosure. However, we did not find any direct relationships between cultural values and self-disclosure.
This study explores the use of Facebook for collective coping in the immediate aftermath of Typhoon Haiyan, one of the strongest storms ever recorded on Earth, which hit the Philippines in November 2013. When traditional communication channels became non-operational, non-traditional information sources and communication platforms, such as Facebook, became salient. Drawing from interviews with 29 individuals from various groups—government officials, local journalists, and residents—this study found three collective coping strategies facilitated by Facebook. First, social media became a platform for survivors to tell their friends and family they survived. Second, social media provided a means for residents to participate in the social construction of their experience. Finally, social media also became a venue for survivors to manage their feelings and memories by documenting—and memorializing—what they experienced and how they are moving on.
The social media are becoming a major channel of online interactive participation, and local governments are seizing this opportunity to enhance citizen engagement in political and social affairs. This article analyses the various forms of social media used – that is, Twitter or Facebook – by citizens in their relations with Spanish local government, to determine which of these achieves the strongest degree of commitment. We also analyse the influence of various factors on this level of commitment. The results obtained show that Facebook is preferred to Twitter as a means of participating in local government issues. Other factors that are relevant to citizen engagement are the level of online transparency, mood, the level of activity in social media and the interactivity offered by the local government website. The findings of this study contribute significantly to understanding how citizen engagement is influenced by the type of social media adopted.
In this article, we examine the growth of the Internet as a research topic across the disciplines and the embedding of the Internet into the very fabric of research. While this is a trend that ‘everyone knows’, prior to this study, no work had quantified the extent to which this common sense knowledge was true or how the embedding actually took place. Using scientometric data extracted from Scopus, we explore how the Internet has become a powerful knowledge machine which forms part of the scientific infrastructure across not just technology fields, but also right across the social sciences, sciences and humanities.
Existing literature on collective action suggests that social protest activity is often driven by structural out-group grievances. This article explores how a framework of grievance-based social movement participation applies to the digital media realm and how social media are reshaping the protest landscape. Our research looks specifically at the case of the #Ferguson Twitter storm that occurred in November 2014. During a 3-week period, over 6 million tweets were sent with the indicator #Ferguson. We examine the statistics and content of those tweets to show that the Ferguson Twitter storm was driven to an enormous volume by four key mobilizers. Tweet content included structural out-group grievances that reflect established expectations about drivers of social movements and protests. In contrast to the emphasis on violence by traditional mass media, online social movement participants emphasized peace, especially after the conflict escalated and rioting in the streets began.
We document the norms and practices of a "casual raiding guild" pursuing a balanced approach to World of Warcraft gaming under the banner "offline life matters." Confirming insights in the problematic online gaming literature, our ethnography reveals that some guild members experience gaming distress. However, this guild’s normative culture helps its members better self-regulate and thus protect themselves from, among other things, their own impulses to over-play and thus compromise their offline lives. We suggest that cognitive anthropological "culture as socially transmitted knowledge" theories—combined with ethnographic methods—illuminate how socially learned gaming patterns shape online experiences. Our approach helps us refine theories judging socially motivated Internet activity as harmful. We affirm the potential for distress in these social gaming contexts, but we also show how a specific guild culture can minimize or even reverse such distress, in this case promoting experiences that strike a nice balance between thrill and comradery.
Information providing and gathering increasingly involve technologies like search engines, which actively shape their epistemic surroundings. Yet, a satisfying account of the epistemic responsibilities associated with them does not exist. We analyze automatically generated search suggestions from the perspective of social epistemology to illustrate how epistemic responsibilities associated with a technology can be derived and assigned. Drawing on our previously developed theoretical framework that connects responsible epistemic behavior to practicability, we address two questions: first, given the different technological possibilities available to searchers, the search technology, and search providers, who should bear which responsibilities? Second, given the technology’s epistemically relevant features and potential harms, how should search terms be autocompleted? Our analysis reveals that epistemic responsibility lies mostly with search providers, which should eliminate three categories of autosuggestions: those that result from organized attacks, those that perpetuate damaging stereotypes, and those that associate negative characteristics with specific individuals.
The essay investigates the evolution of the "narratives of invention" used by the founding fathers of the World Wide Web in a selected corpus of papers written by Tim Berners-Lee and colleagues from 1989 up to 1993 and later in the books of James Gillies and Robert Cailliau and of Berners-Lee himself in 2000. Thanks to a textual analysis that cross these sources, we identify three main sets of common keywords that did not change and three couples of conflicting keywords that depict the evolution of the narratives over time. Change and continuity, intertwined with conservation and innovation, emerge as the key strategies of the Web’s founding fathers in narrating their idea.
This article draws on Pierre Bourdieu’s field theory to understand the regenerative "belief in the new" in new media culture and web history. I begin by noting that discursive constructions of the web as disruptive, open, and participatory have emerged at various points in the medium’s history, and that these discourses are not as neatly tied to economic interests as most new media criticism would suggest. With this in mind, field theory is introduced as a potential framework for understanding this (re)production of a belief in the new as a dynamic of the interplay of cultural and symbolic forms of capital within the new media field. After discussing how Bourdieu’s theory might be applied to new media culture in general terms, I turn to a key moment in the emergence of the new media field—the rise of cybercultural magazines Mondo 2000 and Wired in the early 1990s—to illustrate how Bourdieu’s theory may be adapted in the study of new media history.
Colombia’s Internet connectivity has increased immensely. Colombia has also ‘opened for business’, leading to an influx of extractive projects to which social movements object heavily. Studies on the role of digital media in political mobilisation in developing countries are still scarce. Using surveys, interviews, and reviews of literature, policy papers, website and social media content, this study examines the role of digital and social media in social movement organisations and asks how increased digital connectivity can help spread knowledge and mobilise mining protests. Results show that the use of new media in Colombia is hindered by socioeconomic constraints, fear of oppression, the constraints of keyboard activism and strong hierarchical power structures within social movements. Hence, effects on political mobilisation are still limited. Social media do not spontaneously produce non-hierarchical knowledge structures. Attention to both internal and external knowledge sharing is therefore conditional to optimising digital and social media use.
The Internet and the World Wide Web in particular have dramatically changed the way in which many companies operate. On the Web, even the smallest and most localised business has a potential global reach, and the development of online payment has redefined the selling market in most sectors. Boundaries and borders are being radically rediscussed. This article reconstructs the early approach of UK businesses to the World Wide Web between 1996 and 2001, a period in which the Web started to spread but it was not as engrained in everyday life as it would be in the following decade. While the fast and dispersed nature of the Web makes it almost impossible to accurately reconstruct the Web sphere in its historical dimension, this article proposes a methodology based on the usage of historical Web directories to access and map past Web spheres.
This article argues that the use of the Web as a primary source for studying the history of nations is conditioned by the structural ties between sovereignty and the Internet protocol, and by a temporal proximity between live and archived websites. The argument is illustrated by an empirical reconstruction of the history of the top-level domain of Yugoslavia (.yu), which was deleted from the Internet in 2010. The archival discovery method used four lists of historical .yu Uniform Resource Locators (URLs) that were captured from the live Web before the domain was deleted, and an automated hyperlink discovery script that retrieved their snapshots from the Internet Archive and reconstructed their immediate hyperlinked environment in a network. Although a considerable portion of the historical .yu domain was found on the Internet Archive, the reconstructed space was predominantly Serbian.
This article, focusing on France, explores the notion of a "Web of professionals" and seeks to establish its factual, epistemological, and methodological implications for the history of the World Wide Web in the 1990s. This research reflects on the promises of the New Economy and the roles of the various controversies, cultures, imaginaries, and forms of mediation affecting the business world in its appropriation of the Web. It also aims to reappraise the individual and collective stakeholders whose active part has been somehow underestimated or obscured by the image of the mass Internet user. The professionalization of Web activities, the development of a new generation of entrepreneurs and the conversion of business models to online practices are all significant parts of the emergent Web culture in France, as well as factors contributing to this emergence.
Based on an automated textual analysis of 40,000 film reviews posted by 18,000 French contributors on a web-based platform providing information on cinema, this article examines the relationship between the status of contributors (number of reviews posted, length of time of subscription to the site) and the type of reviews posted (choice of films, date of publication, models of argumentation, and modes of ratings). The study identifies two strongly contrasting reviewing models (film-centered and reception-centered) and shows that the regularity of practice significantly influences reviews, with regard to both form and content. The more often an author posts reviews, the closer the critique will be to the norms and formats of a professional critique. This finding challenges the idea that an online amateur critique can undermine the hierarchies of evaluation of cultural goods.
Digital microwork is a type of labor that many—typically poorly paid—workers engage in. In our research, we focus on an experience-based model of digital labor and the nonmonetary benefits derived from such activities. Based on a survey of 701 workers at Amazon Mechanical Turk, we demonstrate that experiences during digital labor sequences generate flow-like states of immersion. We show that reaching flow-like states while performing microwork depends on certain work characteristics, such as the particular worker’s degree of autonomy, the extent to which a worker’s skills are utilized, and the apparent significance of and feedback derived from the task. The results both highlight the importance of flow-like immersion in explaining why individuals engage in digital labor projects and point to avenues that can lead to the design of better digital work experiences.
This article addresses the digital culture of Islamophobic bloggers, focusing on the online circulation of a forensic photograph of a Swedish woman who was assaulted. The analysis shows how through appropriating this image, the bloggers created a unifying, imagined whiteness in the transnational Islamophobic network. The empirical analysis clarifies how this one image migrated and transformed in the blogosphere and legitimated the recurrent discursive trope of "Muslim rape." This image became a subcultural "memory freeze frame" crystallizing the contemporary Islamophobic ideologies articulated in connection to race, ethnicity, nation, gender, and sexuality. The viral circulation of this image constructed a cultural, gendered, and racial Swedish whiteness, imagined to have become victimized by both Islam and liberal feminism, and therefore requiring global protection.
This article draws on research with young NEETs (not in education, employment or training) in Leeds in order to contest the assumption that technological qualities informing new media devices (here mobile phones) simply or transparently translate into social or ontological categories. We draw on a long-term ethnographic study of NEET individuals to argue that one of the underpinning principles of mobile phones – that they pertain to mobility and that mobility is positive and agential – is called into question. Our aim is not only to unpack a number of concepts and assumptions underpinning the mobile phone but also to suggest that these concepts unhelpfully (and even detrimentally) locate mobile phones in relation to the technological possibilities on offer without taking into account what is simultaneously made impossible and immobile, and for whom. Finally, when we set the digital experiences of NEETs alongside the discourses around mobile phones, we find that mobility is restricted – not enabling, and that it is forged in, and articulated as part of an everyday life that is dominated by the social and economic horizons set by the groups status as NEET.
In view of the prominence of online media and their role in enabling new patterns of activity and engagement, the concept of participation has become an increasingly ubiquitous buzzword across a wide variety of disciplines. However, the specifics of its scope and applications are insufficiently interrogated. This article traces the use of the term, participation, across four domains—political philosophy, cultural studies, art, and education—discussing core assumptions about what constitutes meaningful participation in each instance. In particular, for each of these fields of inquiry, attention will be paid to (a) the definition and key debates around participation, (b) the degrees of meaningful participation, and (c) the strengths of each of these perspectives, particularly in terms of opportunities for productive cross-pollination among these disciplines.
In ‘secular’ Western societies, religious topics permeate media texts of books, films, series and games and such texts even inform several religious-spiritual movements. Critically expanding on theories about ‘fiction-based religion’, ‘invented religion’ or ‘hyper-real religion’, this article studies if, how and why players of the massively multiplayer online role-playing game (MMORPG) World of Warcraft reflect on religious narratives in the game world and what influence it has on their personal perspective on religion. Based on interviews with 22 international players, three forms of ‘religious reflexivity’ are distinguished: (1) religious performance, an acting out of offline experiences with religion through online role-playing; (2) religious relativism, a shift from dogmatic atheism to a tolerant attitude towards religion; and (3) religious quests, an increased interest in religion and active ‘bricolage’ of online religion and official religion to create personal systems of meaning. Online games, it is concluded, can serve as laboratories where youngsters freely experiment with religion outside the established churches.
As one of the first empirical analyses focusing on corporate executive officers’ (CEOs) communication style on social media and its impacts, the study aims to advance the theoretical understanding of CEO sociability and the mechanism underneath its effects on the broader public relations outcome of organization–public relationship and public advocacy. Through a quantitative survey with 332 social media users who have followed corporate CEOs on social media, this study illuminated how CEOs’ responsive and assertive communications induce the CEOs’ followers to perceive the corporate leaders as amicable role models and caring friends, which in turn improve their trust of, satisfaction with, and advocacy for the company. Hence, the findings highlight the pivotal role of CEOs as chief engagement officer in developing meaningful interpersonal interactions and relationships with today’s digital savvy publics.
Drawing from the stereotype content model, we examine how people respond to likeminded and counter-attitudinal political comments appearing after a news article. We experimentally test how citizens behave when they are able to click on one of three different buttons posted next to others’ comments—"Like," "Recommend," or "Respect." In the experiment, political attitudes predicted button clicking, but the button label affected the strength of the relationship. In some instances, people clicked on fewer buttons associated with likeminded comments and more buttons associated with counter-attitudinal comments when the button was labeled with "Respect" as opposed to "Like" or "Recommend." The pattern of results for the "Recommend" button differed across two issues. The results suggest that political comments can trigger stereotypical reactions. Although the "Like" button is well known, news organizations interested in promoting less partisan behaviors should consider using a "Respect" button rather than the "Like" or "Recommend" button in comment sections.
This article argues that maps of the Web’s structure based solely on technical infrastructure such as hyperlinks may bear little resemblance to maps based on Web usage, as cultural factors drive the latter to a larger extent. To test this thesis, the study constructs two network maps of 1000 globally most popular Web domains, one based on hyperlinks and the other using an "audience-centric" approach with ties based on shared audience traffic between these domains. Analyses of the two networks reveal that unlike the centralized structure of the hyperlink network with few dominant "core" Websites, the audience network is more decentralized and clustered to a larger extent along geo-linguistic lines.
The use of algorithms to mine big data for media preferences presents a transformation in the structure of the public sphere that is amplifying the tyranny of the majority. Whereas previous scholarship has lamented the fragmentation of the public sphere caused by the use of big data to inform audience analysis and media production, I argue here that fragmentation itself is not an implicitly bad thing for public debate, as fragmentation can encourage participation from the otherwise disempowered. Instead, I suggest that the use of big data to inform media production causes problems in the public sphere not because it fragments public debate, but because it somewhat paradoxically recentres public engagement around the complementary interests of the broad majority and profitability. The problem for public engagement is not that there are no overarching or all-encompassing media structures anymore but rather that these systems are informed by algorithms that promote a particularly populist ‘profitable and normal’ media experience.
This article examines academic and popular examples of a "cyborg hoax"—an articulation of gender, dis/ability, and technology that is deceptive, reinforces an ideology of ability, and prevents users and scholars alike from seeing the value of disability for digital media cultures. The article uses cyborg theory, cyberculture studies, literature on online deception, and critical disability studies to argue that cyborg hoaxes are a dominant but stereotypical representation. This is contrasted with ethnographic data about disabled peoples’ online experiences, which suggest that alternative linkages of disability, gender, and technology can provide valuable insights into the critical study of online cultures.
Guided by media multiplexity theory (MMT), this article reports results of an experimental study examining how participants say they would respond to hypothetical changes in media use (i.e. increasing or decreasing use frequency) by an extended family member. After contending that MMT addresses both media use patterns and expectations, we employed expectancy violations theory (EVT) to consider the extent to which communication satisfaction (CS) and tie strength moderate evaluations of media use violations. Results supported MMT’s prediction that tie strength would moderate the extent to which the violation was perceived as important, whereas, following EVT, CS with the relative moderated perception of the violation’s valence. Beyond highlighting possible outcomes of media use violations, these results commend the nature of the relationship as a motivating force for media selection in interpersonal contexts.
Research on non-hedonic entertainment suggests the experience of elevation as an important construct leading to beneficial outcomes such as prosocial motivation. This study builds on first findings in this realm by distinguishing between different meaningful media contents. In a 3 x 4 between-subjects online experiment, we varied type of video (beauty of the earth, unity of humankind, portrayals of human kindness, and funny control videos) and context of proliferation (presentation on an unknown video platform or on YouTube with low vs high number of views). Meaningful videos indeed led to greater elevation, more universal orientation, and prosocial motivation—with videos showing human kindness standing out against other forms of meaningful videos. Human kindness videos additionally fostered more positive attitudes toward stereotyped groups—mediated by the feeling of elevation and the subsequent feeling of universal orientation.
Why do people use anonymity-granting technologies when surfing the Internet? Anecdotal evidence suggests that people often resort to using online anonymity services, like the Tor network, because they are concerned about the possibility of their government infringing their civil and political rights, especially in highly repressive regimes. This claim has yet to be subject to rigorous cross-national, over time testing. In this article, econometric analysis of newly compiled data on Tor network usage from 2011 to 2013 shows that the relationship between political repression and the use of the Tor network is U-shaped. Political repression drives usage of Tor the most in both highly repressive and highly liberal contexts. The shape of this relationship plausibly emerges as a function of people’s opportunity to use Tor and their need to use anonymity-granting technologies to express their basic political rights in highly repressive regimes.
Following recent theoretical contributions, this article suggests a new approach to finding the governance in Internet governance. Studies on Internet governance rely on contradictory notions of governance. The common understanding of governance as some form of deliberate steering or regulation clashes with equally common definitions of Internet governance as distributed modes of ordering. Drawing on controversies in the broader field of governance and regulation studies, we propose to resolve this conceptual conundrum by grounding governance in mundane activities of coordination. We define governance as reflexive coordination – focusing on those ‘critical moments’, when routine activities become problematic and need to be revised, thus, when regular coordination itself requires coordination. Regulation, in turn, can be understood as targeted public or private interventions aiming to influence the behaviour of others. With this distinction between governance and regulation, we offer a conceptual framework for empirical studies of doing Internet governance.
This article investigates an intergenerational information and communications technology (ICT) program that seeks expressly to enhance children’s civic participation by placing them in mutually educational encounters with seniors. Applying Devine’s model of the interrelationship among structure, power, and agency, it problematizes this goal by analyzing the dialectics of the power relations between seniors and children who maintain a technology-driven relationship. The data were gathered via qualitative participant-observation in two elementary schools. The results reveal clashing implications for children’s empowerment as computer "teachers" and their experiencing of agency. Implementation of Devine’s theoretical model sheds light on the meanings of the stereotyped terms "digital natives" and "digital immigrants," as well as on the a-stereotyped senior’s identity as "digital consumers." The conclusions suggest that the technological gap may not be definitive in confirming young people’s supremacy in the generational hierarchy, signaling the need for caution in handling this gap via civic empowerment in an educational setting.
Foursquare is a location-based social network (LBSN) that allows people to share their location with friends by ‘checking-in’ at a given place using their smartphone. The application can also access the location-based recommendations left by other users. Drawing on original qualitative research with a range of Foursquare users, the article sets out to examine this LBSN and its impact on identity in three ways. Using Schwartz and Halegoua’s ‘spatial self’ as ‘a theoretical framework encapsulating the process of online self-presentation based on the display of offline physical activities’, the article first examines the extent to which users understand check-ins as mediating identity. Second, the article explores whether the act of using Foursquare beyond the sharing of location can similarly be seen as contributing to identity. Last, the article examines what effect location-based recommendations might be having on how users subsequently experience themselves.
The purposes of the current study are (1) to conceptualize and test a social networking service (SNS) dependency measure and (2) to propose and test a general model of the effect of SNS dependency on online and offline interpersonal storytelling. This study is theoretically guided by media system dependency theory and communication infrastructure theory. Computer-assisted personal interviews (CAPI) were conducted with 477 SNS users aged 19–59 in Seoul in October of 2012. Confirmatory factor analyses results showed that our SNS dependency measure was valid and reliable. The results also confirmed that SNS dependency had direct effects on individual users’ levels of engagement with interactive activities on SNSs and indirect effects on offline interpersonal storytelling.
Cyberbullying has become a critical social issue, which severely threatens children and adolescents’ physical and psychological health. The current research systematically examined the predictors of cyberbullying from the social cognitive and media effects approach. Specifically, this study identified 16 predictors of cyberbullying perpetration and victimization and examined the magnitude of the effects of these predictors by meta-analyzing 81 empirical studies, which represented a total sample of 99,741 participants and yielded 259 independent correlations. The results revealed that risky information and communications technology (ICT) use, moral disengagement, depression, social norms, and traditional bullying perpetration were the main predictors of cyberbullying perpetration, while risky ICT use and traditional bullying victimization were the major contributors of cyberbullying victimization. According to the moderator analyses, country of the sample, sampling method, age, and media platform were significant moderators of the relationships between some specific predictors and cyberbullying perpetration and victimization. Implications for future cyberbullying research were discussed.
This article foregrounds the ways in which members of the Quantified Self ascribe value and meaning to the data they generate in self-tracking practices. We argue that the widespread idea that what draws self-trackers to numerical data is its perceived power of truth and objectivity—a so-called "data fetishism"—is limiting. Using an ethnographic approach, we describe three ways in which self-trackers attribute meaning to their data-gathering practices which escape this data fetishist critique: self-tracking as a practice of mindfulness, as a means of resistance against social norms, and as a communicative and narrative aid. In light of this active engagement with data, we suggest that it makes more sense to view these practitioners as "quantifying selves." We also suggest that such fine-grained accounts of the appeal that data can have, beyond its allure of objectivity, are necessary if we are to achieve a fuller understanding of Big Data culture.
The study examines how persons in a close relationship with a gamer of massively multiplayer online role-playing games (MMORPG) perceive relationship problems caused by the gaming hobby. Revisiting the concept of pure relationships by Anthony Giddens, we analysed eight deep interviews with persons who claim their relationship with the gamer had ended or turned downhill due to the volume of the gaming. The study formulates a conception of the clashes of interest in areas of (1) situational clashes in everyday choreography, (2) shifts in long view prioritizing, (3) deficient communication and (4) understandings of self and autonomy in relation to gaming and relationship. These conceptual paths serve to understand the problems from a sociological perspective. On a more general level, the study demonstrates the timeliness in devoting attention to the premises under which intimacy and commitment are negotiated in offline and online relationship constellations.
Social media can be a double-edged sword for political misinformation, either a conduit propagating false rumors through a large population or an effective tool to challenge misinformation. To understand this phenomenon, we tracked a comprehensive collection of political rumors on Twitter during the 2012 US presidential election campaign, analyzing a large set of rumor tweets (n = 330,538). We found that Twitter helped rumor spreaders circulate false information within homophilous follower networks, but seldom functioned as a self-correcting marketplace of ideas. Rumor spreaders formed strong partisan structures in which core groups of users selectively transmitted negative rumors about opposing candidates. Yet, rumor rejecters neither formed a sizable community nor exhibited a partisan structure. While in general rumors resisted debunking by professional fact-checking sites (e.g. Snopes), this was less true of rumors originating with satirical sources.
Emerging as a non-commercial, grassroots alternative to the state-controlled publishing businesses, online literature in China has formalised based on the freemium business model and with the influx of capital. However, little is known about the informality in the formal market and their mutually shaping relationship. This article approaches online literature production in China as case study of the interconnection and interactions between the formal and informal in the wider context of the creative labour debate. It begins with an analysis of the inception of online literature in the context of Chinese literary system before unpacking the formalisation process. It then examines precarity associated with the informal labour, particularly the augmented precarity under the sway of capital. Then, it focuses on surrogate writing as a new form of informality arising from the formalised market, reveals the formality therein and its economic and socio-cultural implications including its impact on the formal market.
Online video games can be a toxic environment for women. A survey assessed women’s (N = 293) experiences with general harassment and sexual harassment in online video games, including frequency of harassment, rumination about the harassment, perceptions of organizational responsiveness (i.e. efforts the gaming company made to address harassment), and withdrawal from the game. Women reported coping strategies to mitigate harassment, including gender bending or gender neutralization through screen name or avatar choice, avoiding communication with other players, and seeking help or social support inside and outside the game. Both general and sexual harassment predict women’s withdrawal from online games. Sexual harassment, but not general harassment, leads to rumination and subsequent withdrawal. The path from sexual harassment to withdrawal was also mediated by organizational responsiveness, indicating the video game industry plays a key role in whether women continue to participate after harassment occurs.
The role played by the Internet in young people’s political lives has received great research attention. However, two gaps in the literature hinder the drawing of conclusions on how online political participation is related to its offline counterpart. First, although there are multiple hypotheses on the nature of the relationship, they have not been compared in any single study. Second, although the relation may differ according to developmental stage, age differences have not been examined. We address these gaps using longitudinal data from two samples of youth at different developmental stages, and test four hypotheses for each sample. It was found, among late adolescents, that online participation serves as a gateway to offline participation. However, among young adults, offline participation spills over into online participation. These findings indicate the positive potential of online political participation in youth’s political lives, and highlight the need to focus on their developmental stages.
Disagreement persists as to whether social networking sites (SNSs) are used more frequently to facilitate cross-cutting or like-minded discussions. We examine the relationship between the use of SNSs and involvement in discussions with politically similar and dissimilar others among a sample of US Democrats and Republicans. Affective polarization is negatively related to involvement in cross-cutting discussions, suggesting that individuals extend their dislike of the opposing political party to out-party members within their online social networks. Moreover, political discussion with one’s friends on SNSs plays a mediating role in involvement in both cross-cutting and like-minded discussions. Finally, party identification moderates the relationship between SNS use and involvement in cross-cutting discussions, indicating that Republicans participate more frequently than Democrats in cross-cutting exchanges on SNSs. In the light of these findings, we discuss the contribution of SNSs to the ideals of deliberative democracy.
Research into reasons for Internet non-use has been mostly based on one-off cohort studies and focused on single-country contexts. This article shows that motivations for being offline changed between 2005 and 2013 among non- and ex-users in two high-diffusion European countries. Analyses of Swedish and British data demonstrate that non-user populations have become more concentrated in vulnerable groups. While traditional digital divide reasons related to a lack of access and skills remain important, motivational reasons increased in importance over time. The ways in which these reasons gain importance for non- and ex-user groups vary, as do explanations for digital exclusion in the different countries. Effective interventions aimed at tackling digital exclusion need to take into consideration national contexts, changing non-user characteristics, and individual experience with the Internet. What worked a decade ago in a particular country might not work currently in a different or even the same country.
The study suggests that media consumers favor certain websites not only due to their content but also due to their audience. A new concept is introduced: "audience homophily," which describes one’s preference for partisan media websites catering to a homogeneous, likeminded consumership. This attraction is explained in terms of the need for self-consistency, and I suggest that over time such behavior will polarize political identity through a spiral of reinforcement. Based on both a survey-experiment (N = 300) and a panel study combined with web-tracking technology that recorded online-exposure behavior (N = 397), it was found that individuals with more extreme ideology present higher levels of audience homophily and that, longitudinally, audience homophily is somewhat associated with ideological polarization, intolerance, and accessibility of political self-definition.
Editorial staff play an essential role as gatekeepers within professional journalism. Citizen journalism has the potential to depart from routine journalistic practices and allow for more democratic posting of unmoderated content. Nonetheless, many citizen journalism web sites do have an editorial staff and no existing research has explored the contributions of editors to citizen journalism web sites. I theorize that the editorial staff on citizen journalism sites serve as legitimating organizational structures within the larger organizational field and, as citizen gatekeepers, who enforce journalistic routines. Using a content analysis of a sample (n = 326) drawn from the largest sampling frame of English-language citizen journalism web sites based in the United States to date (n = 1958), I examine the characteristics of citizen journalism web sites with an editorial model as well as how the presence of an editorial staff is associated with the practice of journalistic routines common in professional journalism.
This article provides a critical study of the ambivalent nature of educational technology. Departing from the fact that the contemporary classroom is no longer a bounded and discrete space, the article uses ethnographic participant observation to provide thick descriptions of technologies-in-use at a Danish business college. These observations suggest that educational technologies play much more nuanced roles than hitherto imagined. Building on the notion of spatial imaginaries, the article explores two complementary patterns of spatial relations in the classroom: Educational technologies open a gateway to the world that can be used both to bring relevant information into the space of the classroom ("outside-in") and to escape educational activities in favor of off-task activity ("inside-out"). By exploring these twin movements, this article hopes not only to provide a glimpse into the 21st-century digitized classroom but also to showcase the uneasy position of educational technology between burden and blessing.
Social media connects youth to peers who share shared experiences and support; however, urban gang-involved youth navigate ‘the digital street’ following a script that may incite violence. Urban gang-involved youth use SNS to brag and insult and make threats a concept known as Internet banging. Recent research suggests Internet banging has resulted in serious injury and homicide. We argue violence may be disseminated in Chicago through social media platforms like Twitter. We examine the Twitter communications of one known female gang member, Gakirah Barnes, during a two week window in which her friend was killed and then weeks later, she was also killed. We explore how street culture is translated online through the conventions of Twitter. We find that a salient script of reciprocal violence within a local network is written online in real time. Those writing this script anticipate, direct, historicize, and mourn neighborhood violence.
This study offers new insights into interactivity by examining its association with empowerment in public discourse. Using data from 20 years of newspaper coverage, a mixed methods analysis reveals different ‘modes’ of interactivity in discourse. Empowerment is the dominant mode of interactivity despite substantial changes in technologies and uses over this time. A content analysis shows that older discourses associate interactivity with specific technologies, while recent discourses use more universal terms. The discourse analysis illustrates the range of empowerment found in different interactive experiences, from basic data access to collaboration across communities, even reaching beyond communication events. The study offers a new model for understanding interactivity and empowerment based on the potential in communications for action, context, strategies and outcomes. This layered and flexible approach has appeal for digital media research and production.
This article describes an exploratory study of Facebook non-users living in rural Zambia. Drawing on evidence from 37 group interviews with mobile phone owners, we discovered that the majority of our participants were aware of, or ‘imagined’ Facebook, despite never having seen or used the site. Our analysis of how participants perceive Facebook suggests that they are interested in the communication and income-generating possibilities access to the site may provide, but that barriers prevent them from acting on these interests. This study contributes to social media research by making visible the experiences of a population whose non-use of information and communication technologies (ICTs) results from economic, infrastructural, and linguistic sources, as well as from other, hitherto less-explored areas. We discuss the practical significance of these findings, offer future research suggestions, and comment on what our respondents have not yet imagined about Facebook.
This study examines the role of social media in the lives of youth living in disadvantaged neighborhoods. Feminist Standpoint Theory, which privileges the voices of marginalized communities in understanding social phenomena, suggests that youth at the margins have specific knowledge that helps us understand social media more broadly. We conducted semi-structured interviews with 30 females and 30 males aged 13–24 years about their social worlds and neighborhoods, both online and offline. The findings reveal a dynamic and somewhat concerning interplay between the geographic neighborhood and the digital neighborhood, whereby negative social interactions in the geographic neighborhood are reproduced and amplified on social media.
This study investigated how active mediation employed by three key socialization agents—parents, peers, and school teachers—is associated with teenagers’ engagement in online risks. A survey with 746 students aged 12–18 years found that different socialization agents focus on different aspects of the Internet when they engage in active mediation. Parents and teachers focus more on making instructive remarks whereas peers are more likely to engage in neutral facets of active mediation (e.g. helping or recommending). However, parental mediation tends to diminish whereas peer mediation tends to escalate with age among teens. The findings also suggest that school teachers’ Internet-related discussions can reduce teens’ potential exposure to online risks while peer interactions may increase teens’ vulnerability to online risks.
In modern media environments, social media have fundamentally altered the way how individual opinions find their way into the public sphere. We link spiral of silence theory to exemplification research and investigate the effects of online opinions on peoples’ perceptions of public opinion and willingness to speak out. In an experiment, we can show that a relatively low number of online exemplars considerably influence perceived public support for the eviction of violent immigrants. Moreover, supporters of eviction were less willing to speak out on the issue online and offline when confronted with exemplars contradicting their opinion.
Crowdfunding platforms, such as Kickstarter and Indiegogo, have been the focus of considerable popular press news coverage in the past few years, with stories emphasizing how crowdfunding can bring indie creative projects into being through monetary contributions from several individuals online. As a method for financing small or risky artistic products unlikely to receive mainstream corporate or government support, crowdfunding has been celebrated in press coverage for "democratizing" the arts funding process. However, these same celebratory claims about crowdfunding giving everyday people a voice in bringing art into fruition eerily echo arguments in the United States by conservative groups to de-fund public arts programs. The very language crowdfunding proponents use may well fuel politicians hoping to unravel public arts funding. This article presents a critical discourse analysis of news coverage about crowdfunding, analyzing the similarities between pro-crowdfunding sentiments and anti-public arts funding advocates. An uncritical embrace of an Internet trend may threaten public funding for the arts by aligning with neoliberal ideological language.
In this article, I discuss how digital mapping interfaces ask users to engage with images on screens in far more performative and active ways and how this changes the immutable status of the map image. Digital mapping interfaces invite us to touch, talk and move with them, actions that have a reciprocal effect on the look of the image of the map. Images change constantly through absorbing our mobile and physical actions. I approach digital mapping interfaces as mediators: They do not so much collect information as create spatial transformations for the user of the interface, thus instigating new moves on his or her part that are fed once again into the interface. I argue that it is therefore short-sighted to view digital mapping interfaces as mere points of passage. They are better understood as mediators that create spatial meanings by translating between and inviting movements of users, vehicles, programs and so on.
This article examines the articulation of computational journalism, focusing on how the meaning of the computational is discursively constructed and mobilized as a specific constellation of intelligibility within news organizations. Relying on the concept of articulation developed in cultural studies, the article asks what, exactly, is meant by the computational in the context of journalism? Drawing on interviews with key managerial staff, editors and developers at Scandinavian news organizations, three broad claims about the linkage between the computational and journalism emerged. These articulations include the notion that machines don’t have instincts, that democracy can never be personalized and finally that the computational is something to think with, rather than simulate. The argument is made that what can and cannot be calculated is not merely a technical question, it is also a deeply social, cultural, political and economic one. Thus, the computational emerges as an important organising framework and discursive order for thinking and talking about journalism in the digital age.
Existing research suggests that social media use is associated with higher levels of social capital—the resources contained within a person’s network of friends, family, and other acquaintances. However, in predicting access to these resources, it has been impossible to distinguish the affordances of social media from the underlying advantage of maintaining a favorable social network of relationships on- and offline. Based on data from a representative, national survey, we compare the relationship between social network structure and various activities on Facebook for one type of resource: informal social support in the form of companionship, emotional support, and tangible aid. In addition to a positive association between number of close ties, overall network size and diversity and social support, we find that Facebook status updates and private messaging are independently associated with perceived support. We argue that these affordances are an outcome of the "pervasive awareness" provided by social media.
Research into digital inequalities has shifted from a binary view of Internet use versus non-use to studying gradations in Internet use. However, this research has mostly compared categories of users only. In addition, the role of attitudes in digital inequalities has been largely overlooked. This article addresses these limitations by performing a systematic analysis of factors that distinguish low Internet users from non-users, regular users, and broad users. In addition to socio-demographic characteristics, we examine attitudinal variables. Results drawn from multinomial regressions indicate that attitudes play at least as large a role as socio-economic factors in determining the likelihood of belonging to specific (non-)user categories. This identifies positive attitudes toward technologies and the Internet as a crucial step toward Internet adoption. Hence, digital inequality research needs to consider factors other than traditional socio-economic ones to draw a complete picture.
A February 2014 iteration of Facebook’s software upgraded the number of options for gender identification from 2 to 58. Drawing on critical theoretical approaches to technology, queer theory, and insights from science and technology studies, this iteration is situated within a 10-year history of software and user modifications that pivot around gender. I argue that the gender binary has regulated Facebook’s design strategy while the co-existence of binary and non-binary affordances has enabled the company to serve both users and advertising clients simultaneously. Three findings are revealed: (1) an original programming decision to store three values for gender in Facebook’s database became an important fissure for non-binary possibilities, (2) gender became increasingly valuable over time, and (3) in the deep level of the database, non-binary users are reconfigured into a binary system. This analysis also exposes Facebook’s focus on authenticity as an insincere yet highly marketable regulatory regime.
Online communities are popular sites for collective sensemaking. This study explores sensemaking in one such community following the closure of Olint Corp, a highly successful Jamaican investment club. After Olint’s disbanding, Jamaicans reconnected through online communities to make sense of their financial losses, to make sense of Olint – seen variously as an altruistic endeavour, a global currency trader, or Ponzi scheme – and to make sense of themselves as enterprising investors. This narrative inquiry unveils their rich, multi-voiced, fragmented storying of Olint and its founder, once praised as a ‘financial messiah’.
It is beneficial to reflect on the research literature of emerging communication technology and what has been studied so far, given the rapid growth of this area of research. This study conducted a content analysis of the published literature related to emerging communication technology over a period of 16 years from 1998 to 2013. An exhaustive sample was gathered using two methods of sampling: all Institute for Scientific Information (ISI)-listed communication journals and key word searches. The study examined the common patterns in theoretical, methodological, and technological variables. The primary findings reveal a lack of theory, fuzziness in the conceptualization of the research, growth in empirical research methods, frequent use of nonprobability sampling methods, and growth in studies on blogs, social networking sites (SNS), and mobile technology. Implications and future directions are discussed.
This article examines whether the Web and particularly a new breed of civic action sites operated by non-governmental actors provide a new pathway into wider community engagement. Using an innovative mixed methodology, we conduct a qualitative and quantitative over-time analysis of the users of four civic action sites developed by mySociety, an online UK non-profit organisation. The key question posed is whether the highly targeted or ‘particularised’ actions that these sites promote, such as contacting a local councillor, have a spill-over effect in terms of increasing feelings of empowerment in the local community. Alternatively are they attracting and reinforcing the resource bias of the most active citizens? The results are mixed in that they confirm that users of these sites are typically more aware and engaged than average. However, it is also clear that they have integrated these tools into their existing repertoire of engagement and this reinforces their feeling that they can have an impact on their wider communities. Overall, the study suggests that involvement in collective rather than individual approaches to resolve problems is most likely to further increase individuals’ levels community engagement.
We assess whether and how accidental exposure to political information on social media contributes to citizens’ online political participation in comparative perspective. Based on three online surveys of samples representative of German, Italian, and British Internet users in the aftermath of the 2014 European Parliament elections, we find that accidental exposure to political information on social media is positively and significantly correlated with online participation in all three countries, particularly so in Germany where overall levels of participation were lower. We also find that interest in politics moderates this relationship so that the correlation is stronger among the less interested than among the highly interested. These findings suggest that inadvertent encounters with political content on social media are likely to reduce the gap in online engagement between citizens with high and low interest in politics, potentially broadening the range of voices that make themselves heard.
The revelation of the surveillance practices of the US National Security Agency (NSA) and the UK Government Communications Headquarters (GCHQ) serves as a compelling case study of the new agenda-setting capacities in the 21st century. We use a stream of 14 million messages on Twitter to note how its reach equals that of television. Next, we demonstrate the interactive communication characteristics of social media in the use of hashtags, retweets, and shared URLs. Finally, we draw upon data from Lexis-Nexis on newspaper stories and broadcast transcripts to emphasize the different ways social and mainstream media constructed the story about surveillance and interacted with each other. We conclude agenda setting can no longer be understood as a monopoly of the mainstream media, indexed to the actions of political elites. Social media, through its reach, interaction, and broadening of ideas brought into the discussion, emerge as a distinctive mode of large-scale communication. Giving voice to the people introduces an entirely new dimension to agenda setting.
This meta-analytic study reviews empirical research published from 2007 to 2013 with an aim of providing robust conclusions about the relationship between social media use and citizen engagement. It includes 22 studies that used self-reported measures of social media use and participation, with a total of 116 relationships/effects. The results suggest that social media use generally has a positive relationship with engagement and its three sub-categories, that is, social capital, civic engagement, and political participation. More specifically, we find small-to-medium size positive relationships between expressive, informational, and relational uses of social media and the above indicators of citizen engagement. For identity- and entertainment-oriented uses of social media, our analyses find little evidence supporting their relationship with citizen engagement.
News use via social media has been linked to pro-democratic political behaviors. However, most people use social media for non-political purposes, like connecting with friends and browsing news feeds. Recent research indicates these behaviors may also have democratic benefits, by means of political expression in social media. Drawing on panel data from a nationally representative sample, this study extends this line of research by exploring how social interaction and news-seeking behaviors on social media lead to diverse networks, exposure to dissenting political opinion, and ultimately reconsidering and changing one’s political views. Social media are a unique communication platform, and their attributes might influence exposure to political information. The tendency for users to build and maintain friend networks creates a potential deliberative space for political persuasion to take place. Consistent with prior literature, news use leads to political persuasion. More interestingly, apolitical, but social interactive uses of social media also lead to political persuasion. These relationships are partially mediated through network and discussion attributes.
The Internet has transformed access to the news with most citizens in western democracies having access at their fingertips. This study examines how youth consume news online highlighting news consumption through social networking sites and other online sources. This study uses two-wave longitudinal survey data of young people to examine how online news affects civic awareness and engagement in civic and political life. The findings suggest that online news will have minimal direct effect on civic and political engagement. Instead, the effects of online news are indirect. Online news increases civic awareness, which indirectly affects engagement. The indirect effects of online news are more pronounced for voting and boycotting, compared with signing petitions. Online news may be able to address participation inequalities between younger and older citizens by building civic awareness among youth and indirectly affecting participation in civic and political life.
Political candidates increasingly have incorporated social media tools like Facebook into their campaigns. Such tools enable supporters to interact directly and easily with campaigns, creating an immediate and relatively informal way for users to respond to candidate messages and publicly display their support. Previous research has explored how campaigns have used social media, or how the use of social media may be related to political engagement. In this study, we provide a systematic analysis of variations in user response to candidate messaging through Facebook. Our results shed new light on the dynamics of online campaigning through social media and engagement with supporters through digital media. Specifically, our findings show that variations in the tone, timing, and content of posts, as distinct from contextual factors, are significantly related to how users respond through "likes" and comments.
Increasing broadband adoption among members of underserved populations remains a high priority among policymakers, advocates, corporations, and affected communities. But questions about the risks entailed in the flow of personal information are beginning to surface and shine light on the tension between broadband’s benefits and harms. This article examines broadband adoption programs at community-based and public institutions in the United States in order to understand the ways in which privacy and surveillance issues emerge and are engaged in these settings. While adults who enroll in introductory digital literacy classes and access the Internet at public terminals feel optimistic about broadband "opportunities," they encounter "privacy-poor, surveillance-rich" broadband. Users experience myriad anxieties, while having few meaningful options to meet their concerns.
The notion of authorship is a core element in antipiracy campaigns accompanying an emerging copyright regime, worldwide. These campaigns are built on discourses that aim to ‘problematize’ the issues of ‘legality’ of content downloading practices, ‘protection’ for content creators and the alleged damage caused to creators’ livelihood by piracy. Under these tensions, fandom both subverts such discourses, through sharing and production practices, and legitimizes industry’s mythology of an ‘original’ author. However, how is the notion of authorship constructed in the cooperative spaces of fandom? The article explores the most popular fandom sites of A Song of Ice and Fire, the book series that inspires the TV-show Game of Thrones and argues that the notion of authorship is not one-dimensional, but rather consists of attributes that develop across three processes: community building, the creative and the industrial/production process. Here, fandom constructs a figure of the ‘author’ which, although more complex than the one presented by the industry in its copyright/anti-piracy campaigns, maintains the status quo of regulatory frameworks based on the idea of a ‘primary’ creator.
This article looks at how the logic of big data analytics, which promotes an aura of unchallenged objectivity to the algorithmic analysis of quantitative data, preempts individuals’ ability to self-define and closes off any opportunity for those inferences to be challenged or resisted. We argue that the predominant privacy protection regimes based on the privacy self-management framework of "notice and choice" not only fail to protect individual privacy, but also underplay privacy as a collective good. To illustrate this claim, we discuss how two possible individual strategies—withdrawal from the market (avoidance) and complete reliance on market-provided privacy protections (assimilation)—may result in less privacy options available to the society at large. We conclude by discussing how acknowledging the collective dimension of privacy could provide more meaningful alternatives for privacy protection.
Relational reconnection is a prominent yet under-explored function of social network sites (SNS) that encompasses both the activation and subsequent maintenance of dormant social ties. The present investigation used two data collections (Study 1, six university samples; Study 2, national United States sample) to explore the characteristics of friends who reconnect using SNS, and attempt to predict whether reconnected relationships persisted beyond the initial reconnection. Results indicated that relational reconnection is extremely common, especially among same-sex friends and individuals who identify as heavy SNS users. Predicted outcome value emerged as the best predictor of persistence beyond initial reconnection, in addition to engaging in modality expansion, being female, and reactivating a relationship with greater perceived development pre-loss-of-contact.
The 2013 Steubenville, Ohio, rape case featured a sadly familiar story of juvenile acquaintance rape involving star football players; what captured national interest in the case, however, was how the rapists and peer witnesses alike captured video and photos of the sexual assault and disseminated them swiftly and publicly via social media sites. This qualitative textual analysis utilizes framing theory to explore how national news coverage framed new media technology in relation to the Steubenville rape case, particularly how technology was framed as witness, galvanizer, and threat during the rape and its aftermath. Implications of these frames, as well as a lack of broader sexual assault context in the media coverage, are considered.
Drawing from a subset of data from a multi-year connective ethnographic study with lesbian, gay, bisexual, transgender, and queer (LGBTQ) youth, this article explores the scriptural counter-economy of composing new media narratives across online/offline contexts. Combining theoretical constructs from "multi-" literacy studies alongside visual and textual analysis, this article describes the influences of Web 2.0 technologies and photo-based composing tools on contemporary configurations of LGBTQ youth identity making. Giving visuality a place of primacy, this article focuses on two larger thematic findings: snapping selfies as sedimentary identity texts and curating lifestreams as operationalizing community. Focusing on how youth use these material, embodied, and visual texts to reinforce, challenge, combat, and/or resist identities of difference, this article considers how the so-called visual vernaculars and material texts of youth lifestreaming offer alternative conceptions to contemporary new media writing and storying of the self.
This article uses a social capital framework to examine whether and how the use of three types of publicly accessible social media (LinkedIn, Twitter, Facebook) is related to professional informational benefits among a representative sample of Dutch online users. Professional informational benefits were conceptualized as the (timely) access to relevant information and being referred to career opportunities. The effect of content and structure of the respective online network on professional informational benefits was examined on the general (users vs. non-users of a platform) and more fine-grained level (within users of a specific platform). Overall, users of LinkedIn and Twitter reported higher informational benefits than non-users, whereas the Facebook users reported lower informational benefits. Posting about work and strategically selecting ties consistently predicted informational benefits. The network composition mattered most on LinkedIn; strong and weak ties predicted informational benefits. The results demonstrate the usefulness of the social capital framework.
Using a multi-stage investigation, this study developed and validated a 35-item instrument for measuring gratifications of photo-tagging on Facebook. The questions were developed based on open-ended responses of 141 people who use photo-tags on Facebook. From their answers, 58 items were extracted and then tested on 780 people. This resulted in a 35-item scale that was re-examined with 313 adolescents and 186 adult photo-taggers. The 35-item instrument offers nine gratifications: likes and comments, social influence, peer pressure, gains popularity, entertainment, feels good, social sharing, affection, and convenience. The factorial structure and instrument validity and reliability were high and fairly stable over time. The findings are discussed in relation to the uses and gratifications theory, and the practical implications of this new instrument are explored.
This article investigates the extent to which young people are able to comprehend the political messages contained in satirical videos that circulate online. We do so through an analysis of responses to videos embedded within an online survey of 15- to 25-year-olds (N = 2070) conducted in 2011. Respondents were randomly assigned to view one of two short, humorous YouTube videos relating to immigration policy and were then asked questions that tested their comprehension of what they had seen. Substantial proportions of our sample were unable to answer these correctly. Further analysis indicates that individuals’ levels of political knowledge and their predisposition to agree with the message contained in the video are strong predictors of comprehension. These findings indicate that the potential impact of incidental exposure to online political communications is smaller than many scholars have assumed, particularly when the message is inconsistent with the viewer’s prior beliefs.
This article considers how the social-news and community site Reddit.com has become a hub for anti-feminist activism. Examining two recent cases of what are defined as "toxic technocultures" (#Gamergate and The Fappening), this work describes how Reddit’s design, algorithm, and platform politics implicitly support these kinds of cultures. In particular, this piece focuses on the ways in which Reddit’s karma point system, aggregation of material across subreddits, ease of subreddit and user account creation, governance structure, and policies around offensive content serve to provide fertile ground for anti-feminist and misogynistic activism. The ways in which these events and communities reflect certain problematic aspects of geek masculinity are also considered. This research is informed by the results of a long-term participant-observation and ethnographic study into Reddit’s culture and community and is grounded in actor-network theory.
This article explores the workings of memes as cultural capital in web-based communities. A grounded analysis of 4chan’s /b/ board reveals three main formulations of memes as capital, delineating them as subcultural knowledge, unstable equilibriums, and discursive weapons. While the first formulation follows well-documented notions about subcultural knowledge as a basis for boundary work, the latter two focus on the dualities intrinsic to Internet memes. The contradiction between following conventions and supplying innovative content leads to memes’ configuration as unstable equilibriums, triggering constant conflict about their "correct" use. Paradoxically, this struggle highlights collective identity, as it keeps shared culture at the center of discussion. Similarly, when memes are used as jabs at the most intense points of arguments, they function simultaneously as signifiers of superior authoritative status and as reminders of common affinity. Thus, the dualities underpinning memes’ structure lead to their performance as contested cultural capital.
Contemporary culture finds human experience spread across various digital and physical spaces. Although many scholars embrace derivative perspectives of a distributed self—dramaturgical, multiphrenic, networked—these notions are seldom engaged as empirically testable theories. This article proposes a theoretical model to foster such empirical examination, in which the "self" is not engaged as a node in broader social networks, but taken as a network itself. That is, the self is reframed as a subjectively experienced network of identities that are, themselves, complex assemblages of many different kinds of objects. In this way, the binaries of me/not-me, human/nonhuman, material/immaterial, and digital/physical are unraveled in favor of more precisely identified interrelated agents giving rise to the Self across digital and physical contexts.
The night of George Zimmerman’s acquittal in the shooting death of unarmed teenager Trayvon Martin, This Week in Blackness (TWiB!) went livestreaming online with an unscheduled broadcast of their flagship podcast TWiB! Radio. To many, the verdict laid bare the systemic racism that the dominant neoliberal racial discourse of colorblindness works to obscure by emphasizing individual over collective racial identity. TWiB!, which functions simultaneously as both a broadcast-style network and a social media network, created an interactive, multi-media, trans-platform space where listeners and TWiB! staff came together to express their grief and anger. Drawing on longstanding Black traditions of both public and private counter-discourse production, TWiB! rejected colorblindness and reified a Black collective identity at a moment of racial turmoil.
This article investigates the metaphor of the Quantified Self (QS) as it is presented in the magazine Wired (2008–2012). Four interrelated themes—transparency, optimization, feedback loop, and biohacking—are identified as formative in defining a new numerical self and promoting a dataist paradigm. Wired captures certain interests and desires with the QS metaphor, while ignoring and downplaying others, suggesting that the QS positions self-tracking devices and applications as interfaces that energize technological engagements, thereby pushing us to rethink life in a data-driven manner. The thematic analysis of the QS is treated as a schematic aid for raising critical questions about self-quantification, for instance, detecting the merging of epistemological claims, technological devices, and market-making efforts. From this perspective, another definition of the QS emerges: a knowledge system that remains flexible in its aims and can be used as a resource for epistemological inquiry and in the formation of alternative paradigms.
This article considers young people’s identities and privacy on social network sites through reflection on the analogy of the teenage bedroom as a means to understand such spaces. The notion therein of intimate personal space may jar with the scope and complexity of social media and, particularly, with recent emphasis on the challenges to privacy posed by such environments. I suggest, however, that, through increased use of access controls and a range of informal strategies, young people’s everyday digital communication may not be as out of control as is sometimes inferred. Recent adaptations of the bedroom analogy indicate that social network sites retain intimacy and that their individual-centred format continues to facilitate the exhibition and mapping of identities. Although an awkward fit, I suggest the bedroom may still help us think through how social network sites can function as vital personal home territories in the midst of multi-spatial patterns of sociability.
Popular media often characterize youths’ use of social media as overwhelmingly negative, reporting that teens engage in reckless, unsafe behaviors with little thought to their online privacy or safety. Typically, these popular media accounts are based on adults’ prescriptive views of youths’ attitudes and behaviors. Using qualitative methods including background questionnaires and focus groups, we gathered older teens’ attitudes about online privacy and safety to provide a more complete narrative from a teen perspective. Findings suggest that older teens are concerned with their online privacy and feel discomfort with unintended audiences seeing their personal information, yet most feel tension to share personal information with friends. They are less concerned about safety, tending to feel safe online and to employ protective measures, but viewing older and younger generations as less knowledgeable about online safety. The article concludes with a discussion of the implications of these findings for teaching teens about online privacy and safety.
With the pervasiveness of mobile technologies, witnesses have the opportunity to mediate up-close and seemingly truthful recordings of events. As such, "witness videos" have become prominent in news reports and serve as authoritative resources in the construction of memory. However, once they are uploaded to video-sharing sites and popular archives such as YouTube, they are being reassembled and remixed by distinct actors, along the lines of their own ideological agendas. Focusing on the chemical attack on Ghouta, Syria, this article investigates how witness videos are represented by uploaders (ranging from established media to activists) and structured by the affordances and sociotechnical practices associated with the platform. Hence, we argue, although the future memory of the attack is constituted by witness videos, it is powerfully shaped by various actors, both human and nonhuman. These mechanisms of memory construction are empirically explored by qualitative and quantitative analyses of meta-data and (remixed) content.
Popular discourses surrounding contemporary digital media often misrepresent it as immaterial and ephemeral, overlooking the material devices that store and generate our media objects. This article materially ‘descends’ into a selection of prior media forms that make up the genealogy of the hard disk drive (HDD) to challenge our reliance on conceptual misrepresentations. This material analysis is used to situate digital media in a genealogy of prior media forms, to enrich our understanding of how media’s affordances arise from the interplay of both formal and forensic materiality and to demonstrate the value of reintegrating materiality back into the study of media.
Cyberbullying can be harmful to adolescents using online technology, and one way of combating it may be to use interventions that have been successfully utilised for traditional bullying, such as encouraging peer bystander intervention. The online environment, however, differs notably from the environment in which traditional bullying takes place raising questions about the suitability of transferring traditional bullying approaches to the cyber environment. This study explored the perceptions of, and key influences on, adolescent bystanders who witness cyberbullying. In all, 24 interviews were conducted with students aged 13–16 years. Relationships emerged as a key theme with participants believing that a bystander’s relationship with both the perpetrator and the target influenced whether they would intervene when witnessing cyberbullying. Relationships also influenced their ability to understand the context of the situation, the perceived severity of the effect of the incident on the target and therefore the need, or otherwise, to seek help from adults.
Implementation of quantified self technologies in workplaces relies on the ontological premise of Cartesian dualism with mind dominant over body. Contributing to debates in new materialism, we demonstrate that workers are now being asked to measure our own productivity and health and well-being in art-houses and warehouses alike in both the global north and south. Workers experience intensified precarity, austerity, intense competition for jobs and anxieties about the replacement of labour-power with robots and other machines as well as, ourselves replaceable, other humans. Workers have internalised the imperative to perform, a subjectification process as we become observing entrepreneurial subjects and observed, objectified labouring bodies. Thinking through the implications of the use of wearable technologies in workplaces, this article shows that these technologies introduce a heightened Taylorist influence on precarious working bodies within neoliberal workplaces.
This article examines how brands have iteratively experimented with mobile and social media. The activities of brands – including Coca-Cola, Virgin and Smirnoff – at music festivals in Australia since 2005 are used as an instructive case. The article demonstrates how these brands imagined social media, attempted to instruct consumers to use mobile devices, and used cultural events to stimulate image production tuned to the decision-making of social media algorithms. The article contributes to debate by articulating how brands are important actors in the development of algorithmic media infrastructure and devices. Accounts of algorithmic media need to examine how the analytic capacities of social and mobile media are interdependent with orchestrating the creative participation of users.
One pervasive use of the Grindr mobile application is the initiation and accomplishment of pseudonymous sexual encounters between gay strangers based on location awareness. Not only are such encounters oriented towards quasi-immediate sexual gratification, but they are collaboratively done so as to preclude repeat encounters and relational development, with the protagonists supposedly left unaffected emotionally, relationally and socially by their meeting. This creates a rather special – and analytically interesting – interactional dilemma when Grindr users initiate a social contact with potential partners, usually through the chat function integrated into the mobile app. This article describes the way Grindr users have developed a particular ‘linguistic ideology’, which casts ordinary conversation as an interactional activity that is performed between (potential) friends and enables relational development. As such, it is unsuitable for one-time sexual encounters, the production of which is a distinctive and accountable interactional accomplishment. This article analyzes the special interactional practices based on profile-matching sequences which Grindr users have developed to circumvent the relational affordances of electronic conversation. These practices constitute Grindr users as a particular form of speech community, adjusted both to their orientation towards initiating ‘purely’ sexual encounters and to the socio-material design of the Grindr mobile application.
This essay is the honorary "Steve Jones Internet Research Lecture" for 2015, presented at the International Communication Association meetings in San Juan, Puerto Rico on 23 May 2015. Internet technology is understood in social terms not just as tools. As a social/cultural phenomenon, the new media’s core ethical norm arguably becomes social justice. The global dynamics of the Internet system requires an international definition of justice as intrinsic worthiness, rather than the standard idea of justice as right-order legality determined by nation-state conventions. This understanding of justice is defended against relativism which claims that values are culture specific.
Based on representative surveys on Internet use, this article advances comparative research on the second-level digital divide by modeling Internet usage disparities for five countries with narrowing access gaps. Four core Internet usage types are constructed and predicted by sociodemographic variables in a structural model. Overall, the findings confirm the recently identified shift in the digital divide from access to usage in five further countries. Results show that sociodemographics alone account for up to half of the variance in usage in these high-penetration countries, with age being the strongest predictor. Measurement invariance tests indicate that a direct comparison is only valid between three of the five countries explored. Methodologically, this points to the indispensability of such tests for unbiased comparative research.
Generally, the literatures on Information and Communication Technologies for Development (ICT4D) and on networked resistance are evolving isolated from one another. This article aims to integrate these literatures in order to critically review differences and similarities in the techno-centric conceptions of agency and social change by political adversaries that are rooted in their socio-technical practices. We repurpose the critique of technological determinism to develop a multi-layered conception of agency that contains three interrelated dimensions: (1) "access" versus "skill" and the normative concept of inclusion; (2) fixed "system" versus "open-ended network" and savoir vivre; and (3) "institution" versus "extra-institutional network" and political efficacy. Building on our critique, we end by exploring the political possibilities at the intersections of conventional institutions or communities and emerging, extra-institutional networked formations.
This study describes the structure of the international Facebook friendship network and its determinants using various predictors, including physical proximity, cultural homophily, and communication. Network analysis resulted in one group of nations, with countries that bridge geographic and linguistic clusters (France, Spain, United Kingdom, and United Arab Emirates) being the most central. Countries with international Facebook friendship ties tended to share borders, language, civilization, and migration. Physical distance, shared hyperlinks, use of common websites, telephone traffic, cultural similarity, and international student exchange were either weakly or not significantly related to international Facebook friendships.
Drawing on focus group research, this article examines the impact of norms of publicity and privacy on young people as they negotiate technologically mediated intimate and peer relations. This article argues that digital images of bodies circulate online in manner that reinforces gender inequalities, as the public feminine body is conflated with pornography in contrast to the range of meanings that can append to the public masculine body. While the exposed female body was subject to pejorative ascriptions of sexual promiscuity, the exposed masculine body could serve a range of purposes, including its deployment in sexual harassment. Young people tended to ignore male perpetration and hold girls and women responsible for managing the risks of online abuse. The article underscores the need for a ‘critical pedagogy’ of online abuse, but it also argues that social media is rendering the homosociality and misogynist strains of online publics visible and therefore contestable.
This study investigates how traditional news media and Internet services have become entangled in recipients’ habits of gathering information on current topics. Push media enable citizens to scan the issue environment while pull media enable them to seek out in-depth information if information needs have been elicited. Furthermore, content quality in many pull media may increase when more users generate content, removing flaws and adding information. We expected that TV and newspaper coverage of an issue will lead to increases in (a) searches for and (b) user edits in related articles in the online encyclopedia Wikipedia. Our findings reliably support the hypotheses, but the extent to which the count of page views increases is highly dependent on the topic at hand and how the search keyword relates to the issue. This matches the predictions of information-seeking theories and the dynamic transactional model of media effects.
In digital China, networked actors ranging from state agencies to private Internet users engage in highly active online discourse. Yet as diverse as this discourse may be, political content on China’s web remains highly regulated, particularly on issues affecting the legitimacy of the ruling party. A prominent issue in this regard has been the conflict-laden relationship with Japan. This article asks how Chinese websites shape online discourse on two Japan issues (the Nanjing Massacre and the East China Sea conflict), and what these sites can tell us about the leadership’s strategy for managing digital communication. Combining content analysis and digital tools, the article shows how the authorities apply a Leninist mass-communication logic to the web, treating websites not as spaces for networked social interaction but as authoritative information sources that broadcast approved content to a mass audience, which effectively brings digital media into the fold of China’s ‘traditional’ mass-media system.
In recent years, research on online impression management has received considerable scholarly attention, with an increasing focus on how the affordances of new media shape the impression management process. However, scant attention has been paid to how individuals perform their identity online in places where surveillance is the norm—and punishment for non-compliance to behavioral codes is severe. This qualitative study of Azerbaijan, an honor culture with a norm of surveillance and serious repercussions for deviating from behavioral codes, explores how young adults balance the tensions between wanting to connect, create, and interact in these spaces while still adhering to behavioral codes. Findings from interviews reveal a complex set of strategies young people employ to both adhere to and break free of the restrictions they experience in offline settings. In many ways, these strategies are similar to those identified in research on more open societies; however, the ramifications for behavioral violations are so severe that careful and controlled impression management becomes paramount for Azerbaijanis, and especially so for women, who face significantly more restrictions than men.
This article develops a cultural theory of firstness and argues for its importance in understanding contemporary cultural circulation. It argues that firstness is a metaculture that plays a role in making culture circulation faster, more reliant on quantification, and more promotional. After drawing support from philosophical, historical, and theoretical understandings of firstness, the article pays particular attention to the cases of web-based comment threads and music blogs to showcase how the competition to be first is central to the cultural ecosystem, especially but not only online. The conclusion suggests how firstness might be indicative of a recursive cultural mode.
Indicators of collective user behavior and opinion are increasingly common features of online news stories and may include information about how the story made users feel. An experiment (N = 298) examined the effects of the presence and valence of a "mood meter" posted alongside an online human-interest story on memory for, attitude toward, emotional response to, and intentions to share the story. The presence of a mood meter led to lower recall of story content, more negative attitudes toward the story, and less positive emotional responses. The results suggest that participating in a mood meter may attenuate positive responses to human-interest stories.
This article reflects upon recent developments in sex offender tracking and monitoring. Taking as its focus a suite of mobile applications available for use in the United States, the author explores the impact and consequences of remediating the data held by State offender databases. The article charts the recent history of techno-corrections as it applies to this category of criminal, before then undertaking an analysis of current remediation of this legally obtained data. In doing so, the author identifies how the recontextualizing of data serves to (re)negotiate the relationship between the user, the database and registered sex offenders. The author concludes by arguing that the (mobile) mapping of offender databases serves to obscure the original intentions of these recording mechanisms and might hinder their effectiveness in reducing sex offending.
This article explores the elective affinities between autism and new media. Autistic spectrum disorder (ASD) provides a uniquely apt case for considering the conceptual link between mental disability and media technology. Tracing the history of the disorder through its various media connections and connotations, we propose a narrative of the transition from impaired sociability in person to fluent social media by network. New media introduce new affordances for people with ASD: The Internet provides habitat free of the burdens of face-to-face encounters, high-tech industry fares well with the purported special abilities of those with Asperger’s syndrome, and digital technology offers a rich metaphorical depository for the condition as a whole. Running throughout is a gender bias that brings communication and technology into the fray of biology versus culture. Autism invites us to rethink our assumptions about communication in the digital age, accounting for both the pains and possibilities it entails.
This study employed focus groups to examine the ways Syrian refugees living in a large refugee camp in Jordan are using cell phones to cope with information precarity, a condition of information instability and insecurity that may result in heightened exposure to violence. These refugees are found to experience information precarity in terms of technological and social access to relevant information; the prevalence of irrelevant, sometimes dangerous information; inability to control their own images; surveillance by the Syrian state; and disrupted social support.
This article explores the contradictions inherent in new media representations of sexual minorities in two bordering post-Soviet countries, Belarus and Lithuania. These nations are divided by their non/membership of the European Union and, being at the western periphery of the former Russian imperial centre, remain directly affected by the Russian mediascape and its information flows. While both countries’ state media closely adhere to the Russian establishment’s homophobic discourse, the role of new media remains largely uncharted. This article uses discourse analysis to (a) examine the influence of Russian media on each nation’s digital discussions about sexual minorities and (b) explore new media’s potential to mediate the intersection of sexual minorities and nation-building in two post-Soviet states. The analysis is centred on a set of online media publications (including their ‘comments’ sections), generated by the Eurovision Song Contest 2014 being won by Conchita Wurst, a drag performer with a beard.
This article explores how mobile phones function as an affective technology for young adults, by adapting the self-expansion model to understand attachment to mobile phones. In an online survey, 272 smart phone users reported on their recalled responses to loss/separation from their mobile phone (not by choice), as well as their use of the mobile phone for self-expansion. Results show that self-expansion via mobile phone was associated with greater inclusion of the mobile phone in the self-concept and greater subjective well-being. Most respondents reported negative feelings, such as loneliness/disconnection, anxiety, and boredom, when without their mobile phone, but others felt relieved to be out of touch with others. The use of the mobile phone for self-expansion was associated with more negative emotion and less positive emotion (relief) in response to loss/separation from the phone. Interpretations of the findings are discussed.
The results presented are part of a wider enquiry into how educational television and the Internet are converging in an era in which the boundaries between different media are disappearing. The case selected to explore educational media convergence is BBC Schools in the United Kingdom, which includes radio, television, and web educational contents. The project as a whole included three phases related to convergent educational resources: their production, the products themselves, and their uses in the classroom. This article refers to the products, focusing on transmedia intertextuality as a mechanism of media convergence.
This article conceptualises ‘participatory reluctance’ as a particular orientation to social media that problematises binarised notions of connection and disconnection in social networking sites. It qualitatively examines how the concept has functioned within gay men’s social networking service, Gaydar, among 18- to 28-year-old users of the site in Brisbane, Australia. Participatory reluctance is shown to be a central aspect of the culture of this space, fostered among the studied demographic by the convergence of the growing global push for marriage equality and increasing normalisation of the kinds of gay male identities commonly adopted among this group, with three key factors rooted primarily in Gaydar’s design: (1) young users’ perceptions of the site as a space for procuring casual sex, (2) their perceptions of the imagined user as embodying existing stereotypes of gay masculinity and (3) a lack of genuine alternatives in terms of niche digital spaces for gay men’s social networking.
What does it mean to wear a routine? This article explores a number of implications for the engagement of wearable fitness technology in everyday life. It straddles both a critical hermeneutic that explores the institutional prescription of wearable technology to combat the so-called "obesity epidemic" in American society, as well as a more phenomenological and experiential analysis that argues these data-driven technologies actually produce a qualitative re-engagement with social relationships. Expanding and enriching Adam Greenfield’s concept of "everyware" to describe ubiquitous technologies, this article develops the sub-variant "everywear" as a way to understand the increasing prevalence of technologies that are worn or in some way tethered to the body. Ultimately, it argues that studies of technology in everyday life must attend to a multiplicity of complex individual and institutional values and engagements. Furthermore, it suggests quantitative and qualitative modes of being operate dialectically in the production of everyday practice and experience.
This is a case study of transnational activism across media genres and platforms, focusing on young Israeli adoptees from Brazil, struggling to trace their biological origins, recover (to some extent) their culture of birth and make their plight known. Theoretically speaking, this study is based on the notion of hybridity, understood as a strategy used by individuals to elaborate new social identities (Israeli adoptees organized as online support group, moving to activism, recovering their culture of origin through media and travelling), by media producers to elaborate texts relevant to complex audiences (dramatized documentary, transnational ‘docu-telenovela’, Brazilian prime-time entertainment programme used to expose social problems), and more generally, as a characteristic of the media system that constantly (re)combines technologies, genres and actors. Hybridity, however, should not be confused with equality. Relations between system components are mostly asymmetrical, but are constantly evolving, often unpredictably, offering some manoeuvrability even for weaker actors.
Online groups can become communities, developing group identification and fostering deindividuation. But is this possible for very large, anonymous groups with low barriers to entry, highly constrained formats, and great diversity of content? Applying social identity theory and social identification and deindividuation effects theory, this study assesses influences on group identification and deindividuation in the case of Imgur.com. Respondents reported slightly positive levels of the three forms of group identification, but mixed levels of two forms of deindividuation. As argued by proponents of computer-mediated communication, demographics play only a minor role on these outcomes. More involved usage, such as direct access and commenting on images, is more associated with these outcomes, while more basic usage, such as total hours and reading comments, has little influence. Deindividuation is positively associated with group identification.
Social capital has become a key concept in the study of social network sites such as Facebook. An influential body of literature has emerged which links the accumulation of social capital on Facebook to various psychological traits and depositions. There is a need to augment this work with a more critical, qualitative approach which recognises other key social and technological aspects of Facebook. Based on ethnographic research, I explore how the exchange of social capital on Facebook is significantly influenced by mobility, surveillance and norms of public intimacy. Facebook users must continually negotiate intimacy when claiming on social capital, and this involves a nascent set of social skills and digital literacies. I suggest the term ‘intimacy capital’ to conceptualise the way in which these skills are distributed unevenly in society, opening up a critical way of thinking about social capital and intimacy on Facebook.
We analyse the use of Twitter in political communication in Switzerland because, in comparison with other democracies, Switzerland with its strong federalism, fragmented party system, small country size and semi-professional politicians can be seen as the least-likely critical case, thus creating unique conditions for the use of social media. The study investigates the individual characteristics of Swiss Members of Parliament that could influence social media usage. Thus, the study contributes to the debate about equalization and normalization with respect to Twitter as a relevant microblogging channel for political communication and to the significance of country-specific conditions for the adoption of innovations in political online communication. The study explains the shift from equalization towards normalization with the diffusion of innovations theory.
This article focuses on the analysis of daydreams and fantasies people have regarding their partnerships in ‘non-moments’, moments in which we have time to take a break or to daydream. This article makes a strong case for the relevance of the shift from the isolation experienced within these ‘non-moments’ towards an altered experience of this isolation, which has been moulded and partially broken by the possibility to share our dreams in real time, and communicate with our significant others (here, partners), while tearing us further apart from those who share with us these moments in the same place. The analysis of such non-moments will help us to shed light on how our intimate relationships are woven on a daily basis, and how electronic communication is part of a differentiation process in which we can share our imaginaries just as we produce them.
The recent emergence of e-readers and electronic books (e-books) has brought the death of the book to the centre of current debates on new media. In this article, we analyse alternative narratives that surround the possibility of the disappearance of print books, dominated by fetishism, fears about the end of humanism and ideas of techno-fundamentalist progress. We argue that in order to comprehend such narratives, we need to inscribe them in the broader history of media. The emergence of new media, in fact, has often been accompanied by narratives about the possible disappearance of older media: the introduction of television, for instance, inspired claims about the forthcoming death of film and radio. As a recurrent narrative shaping the reception of media innovation, the myth of the disappearing medium helps us to make sense of the transformations that media change provokes in our everyday life.
This article introduces a group of politically charged Twitter users that deviates from elite and ordinary users. After mining 20 M tweets related to nearly 200 instances of political protest from 2009 to 2013, we identified a network of individuals tweeting across geographically distant protest hashtags and revisited the term "serial activists." We contacted 191 individuals and conducted 21 in-depth, semi-structured interviews thematically coded to provide a typology of serial activists and their struggles with institutionalized power. We found that these users have an ordinary following, but bridge disparate language communities and facilitate collective action by virtue of their dedication to multiple causes. Serial activists differ from influentials or traditional grassroots activists and their activity challenges Twitter scholarship foregrounding the two-step flow model of communication. The results add a much needed depth to the prevalent data-driven treatment of political Twitter by describing a class of extraordinarily prolific users beyond influentials and the twittertariat.
We study what determines whether someone is an early Facebook adopter in a context in which Facebook is still relatively new compared to a far more popular Dutch social networking site (SNS) (Hyves). We use representative survey data of 4363 adolescents aged 14–15 years. First, adolescents who participate in more leisure activities, who have more digital resources, and who have more friends who are SNS members are more likely to be SNS members. Second, we hypothesize and show that for adopting communication technology that highly fluctuates in popularity and is highly time-dependent, individuals are more likely to be early Facebook adopters when the number of their friends who are Facebook members increases. Finally, non-native adolescents are also more likely to be early Facebook adopters.
NEC’s TurboGrafx-16 console, as its very name suggests, was caught in the middle of loaded discourses about technology. In this article, we seek to reflect on the initial encounter between the player and any given platform, the one that occurs through a marketed image. The authors of Digital Play insisted already in 2003 that it is essential to study the interactions between technology and marketing practices to better understand the video game experience. More recently, James Newman has demonstrated the significant role of the discourse produced by the industry and the dedicated video game press in shaping the contemporary culture of material obsolescence. The introduction of the TurboGrafx-16 at the end of the 1980s partakes in a discursive framing of technology whose impact can still be felt in the way we construct history today: It helped solidify the widespread adoption of the biological metaphor (console "generations"), and of the technological warfare rhetoric.
In South Korea, the oligopoly of three conservative media conglomerates, popularly dubbed Chojoongdong, has been identified as a hindrance to the country’s democratic consolidation. This issue came to the fore during the mass candlelight protests in Seoul in 2008 against the then newly elected conservative government’s resumption of American beef imports despite public concern over the credibility of US food regulation. Born out of the beef protests was a peer-to-peer (P2P) network of individual citizens who called for media reform, condemning what they saw as Chojoongdong’s biased dominance of public discourse. Based on an ethnographic study of the inception and evolution of this digitally mediated network, Eonsoju, from 2008 to 2013, this article discusses the spatial opportunities and institutional challenges of digital activism. Eonsoju initially demonstrated a considerable potential of a P2P model for activism, but it soon had to compromise its structural and operational strengths due to legal pressures.
In 2013, Goodreads, a social media Website for book lovers, announced policy changes that included the deletion of reviews that discuss an author’s behavior. These changes occurred after a series of author/reviewer incidents in 2012 and 2013. This article presents a case study of one of those incidents in 2012, when a Goodreads reviewer wrote a negative review of a novel, the author and agent responded on Twitter, and a public discussion ensued around behavior standards for both literary professionals and nonprofessionals. The above incident, and how it does or does not foreshadow the later changes in Goodreads policy, offers a lens through which to examine evolving reading and writing practices and literary censorship, as well as how nonprofessional book reviewers and readers conceive of their and literary professionals’ roles in a complex social media literary landscape.
This study is built around the appointment of a dedicated "conversation manager" at the Flemish public broadcaster VRT. We focus on (1) the impact of the conversation manager on Twitter activity of the viewers and (2) the impact of the tweeting audience in the newsroom. Our framework combines journalistic as well as social media logics in Bourdieu’s field framework, for which we combine Twitter data and newsroom inquiry. The network analysis of Twitter activity shows the impact of the conversation manager, although his activities are primarily guided by traditional journalistic values. In turn, the tweeting audience impacts newsroom practices, predominantly as an indicator of audience appreciation. To conclude, social media data further complicate the definition and understanding of "the public."
This study investigates how citizens select election news online. Voluntary national samples (n = 372) browsed a news website featuring four types of election news (horserace, candidates’ issue positions, campaign trails, and voters). Their online activities, including article selection and the length of exposure, were unobtrusively measured by behavior tracking software. The results revealed that participants tended to choose issue-based election coverage but avoided news stories about campaign trails. The horserace was not more popular than the other types of election news. The findings also supported negative bias by showing that participants preferred election news headlines that contained negative words.
This study examines the relationship between various forms of media use and political participation. The major argument is that in today’s high-choice media environment, individuals and groups with the highest level of political interest are more likely to develop richer political information repertoires that involve exploiting both digital and traditional ways of searching for political information. Individuals and groups with richer political information repertories can be expected to have higher levels of political knowledge, efficacy, and participation. This article argues further that a clear connection exists between peoples’ informational and participatory repertoires and tests these propositions using a large, heterogeneous sample of the Israeli public during the 2013 election campaign. The analysis supports the claims of this study, with a few intriguing exceptions.
Despite the rise of global online music services like iTunes and Spotify, local and physical music retailers are not extinct. Although many have faced redundancy, others are turning their local presence and technological platforms into assets in regaining customer favour. This article presents an interview-based study of the transformations of two Norwegian record stores in the 2000s, one of which invested in vinyl records, and the other in online streaming with a local profile. These distributors are found not only to have changed the way in which they make records available, but also to have cultivated specific forms of musical communication, in perceptual, psychological and social terms. In doing so, they have developed crucial tools, such as the retailing of high-fidelity sound systems and the hosting of local concert events.
The exponential diffusion of mobile phones in Africa and their ability to interact with other media have created new avenues for individuals to interface with power. These forms of engagement, however, have primarily been interpreted through the lenses of the ‘liberation technology’ agenda, which privileges the relationship between citizens and the state, neglecting the variety of actors and networks that intervene in shaping governance processes, alongside or in competition with the state. Through an ethnography of two local radio stations in Kenya, this article offers a more realistic picture of mobile–radio interactions and their repercussions on governance. The findings illustrate that (1) while these interactive spaces are open to all listeners with access to a phone, they are in practice inhabited by small cohorts of recurrent characters often connected to existing power structures; (2) even in places where basic services are offered by actors other than the state, including non-governmental organizations and criminal networks, the state continues to represent the imagined figure to which listeners address most of their demands; (3) in contrast to the expectations that authorities will act on claims and grievances made public through the media, other factors, including ethnicity, intervene in facilitating or preventing action.
There is an increasing interest in improving youth digital citizenship through education. However, the term ‘digital citizenship’ currently covers a broad range of goals. To improve education, the current article argues for a narrower focus on (1) respectful behavior online and (2) online civic engagement. Using this definition, a digital citizenship scale was developed and assessed with a sample of 979 youth, aged 11–17 years, and confirmatory factor analyses (CFAs) supported measurement of both constructs: online respect (7 items, Cronbach’s α = .92) and online civic engagement (4 items, Cronbach’s α = .70). Online respect scores decreased with youth age, and scores on both subscales were higher among girls than boys. Both online respect and civic engagement were negatively related to online harassment perpetration and positively related to helpful bystander behaviors, after controlling for other variables. Implications of the study findings for developing and evaluating digital citizenship educational programs are discussed.
Contemporary diplomacy is subject to the same pressures of globalization as many other communication industries. However, insights from different areas of Media and Communication Studies have only been partly explored in the context of diplomacy. This article applies theories of transmedia storytelling, transmedia engagement and surveillance upon a case study of the recent Campaign to End Sexual Violence in Conflict. The aim is to investigate the ways in which contemporary diplomatic advocacy campaigns cope with fundamental problems such as media repertoires, co-created content, collective intelligence, digital convergence and stakeholder management. The article contends that co-creation and co-option of shared values through transmedia engagement techniques perform a disciplining role for stakeholders that may be linked to theories of surveillance and biopolitics. This study will be of much relevance to those interested in the significance of participatory culture theories to contemporary international advocacy, including its policies, strategies and mediating practices.
Parody accounts are prevalent on Twitter, offering irreverent interpretations of public figures, fictional characters and more. These accounts post comments framed within the context of their fictional universes or stereotypes of their subjects, responding in-character to topical events. This article positions parody accounts as a ritualised social media practice, an extension of fan practices and irreverent Internet culture. By providing a typology of parody accounts and analysing the topicality of selected parody accounts’ tweets, the research examines how these accounts contribute to topical discussions. In-character framing of topical comments allows parody accounts to offer original interpretations of breaking news that receive more attention than their other tweets. The presence and longevity of parody accounts underline the importance of humour on social media, including within news and topical coverage.
As digital opportunities emerge in the visual arts—to produce multimedia art and digital scholarship, publish online, and hold online museum exhibitions—old copyright frustrations have worsened in a field where getting permissions is routine. A national survey of 2828 visual arts professionals, combined with 100 in-depth interviews of visual arts practitioners throughout the United States, explored how visual arts professionals use the US copyright doctrine of fair use. Results showed widespread lack of confidence and misconceptions about fair use; resulting exaggerated risk assessment; personal and social relations within the community that deter reliance on fair use; and consequent delays, deformations, and failure to execute mission.
The rise of networked media has brought new opportunities and challenges for individuals’ engagement with politics. Some scholars propose that norms around "good citizenship" are evolving as well. Yet, little attention has been paid to how those debates play out in everyday cultural understandings. Drawing on the case of Kony2012, a highly visible social change campaign, we illustrate how perceptions of good citizenship can be understood as a contest between frames, one conducted not only by elites but also by individuals as they create and spread user-generated content. Using the theoretical lens of the frame contest, we contrast the hopeful image of the "networked citizen," presented in the Kony2012 campaign, with counter-frames of "slacktivism," presented in memes circulated in response to the campaign and its supporters. We posit the frame contest as a mechanism through which to understand how conceptions of good citizenship may change over time.
Whereas the role of social media in political activism has received much attention in recent years, the role of social media images remains largely understudied. Given the potential of emotional and efficacy-related visual content for motivating activism, this exploratory content analysis examined the content of Twitter images of the 2011 Egyptian revolution. The analysis of 581 images revealed more efficacy-eliciting (crowds, protest activities, national and religious symbols) than emotionally arousing (violent) content, especially posted by Egyptian users. However, emotionally arousing content decreased, whereas efficacy-eliciting content increased at times of instability. Furthermore, popularity of images was more associated with user information than the content itself. Images posted by activists and users outside Egypt received the most attention. The findings are discussed in terms of possible explanations for the content patterns and their potential impact on Twitter audience, as well as their contributions toward establishing a theory of user-generated content during political movements.
The immense popularity of Facebook with more than 1 billion active users continues to spark the attention of communication scholars. While much is known about Facebook members’ motivations, usage patterns, and gratifications obtained from this social networking site (SNS), minimal attention has been given to examine the perceived consumption and impact of Facebook on users themselves versus others. Applying the third-person effect (TPE) hypothesis to the context of social media, this research uniquely investigates the (a) difference in estimated Facebook effects on self versus others, (b) relationship between perceptions of Facebook use and estimated Facebook effects on self versus others, and (c) association between perceived desirability of Facebook as a social medium and estimated Facebook effects on self versus others. The aforementioned relationships are also moderated by gender and age. Implications for the relevance of TPE on users of SNSs are discussed.
Recent studies investigated the effect of e-campaigning on the electoral performance. However, little attention has been paid to the content of e-campaigning. Given that political parties broadcast minute-by-minute the campaign messages on social media, this comprehensive and unmediated information can be useful to evaluate the impact of different electoral strategies. Accordingly, this article examines the electoral campaign for the 2013 Italian general election to assess the effectiveness of positive and negative campaigning messages, measured through content analysis of information published on the official Twitter accounts of Italian parties. We evaluate their impact on the share of unsolicited voting intentions expressed on Twitter, measured through an innovative technique of sentiment analysis. Our results show that negative campaign has positive effects and its impact is stronger when the attacker is meanwhile under attack. Conversely, we only find a circumstantial effect of positive campaign related to clientelistic and distributive appeals.
Mobile broadband is playing an increasingly important role in the developing world. However, mobile platform providers and app publishers are dominated by multinational companies headquartered in the West. Where international agendas commit to promote local content production and a culturally diverse information society, there is minimal research on the orientation of commercial app production in developing regions. This article examines the targets and activities of mobile app developers in two Latin American economies – Argentina and Bolivia – analysing the political, social and economic conditions that connect or disconnect app developers and the interests of local users. Findings suggest that app distribution platforms do not favour local markets and that app developers largely focus on custom-design projects for commercial firms.
On game forums, players often discuss the positive impact of video games on their lives. We collected 964 messages from top ranked game forums (viaAlexa.com) and analyzed them using a coding scheme based on an existing taxonomy about the impact of the arts. This directed qualitative content analysis resulted in an exploration of how players’ talk about the impact of video games reflects broader cultural rhetorics. By analyzing players’ positive experiences using a theory-based coding scheme that is attentive to the wide array of effects that have been ascribed to the arts, this study offers a broad perspective on the attributed impact of video games.
Social media use by health practitioners helps articulate a subculture-centered approach to public health communication. This article explores public health practitioners’ communication strategies with one subculture: young (18- to 29-year-old) men who have sex with men (MSM). Interviews with staff at a public health clinic reveal the use of a variety of social media systems to engage potential MSM clients (e.g. Facebook, Twitter, Instagram, Grindr, and Google+). Public health communicators’ social media use reflected the esthetic, behavioral, and media preferences of a high-risk target group and the ethical risks associated with publicly viewable communication. Social media became a platform for integrated multi-channel communication that comprised both top-down (i.e. institution centric) and bottom-up (i.e. subculture centric) communication flows that work together in a complementary fashion. Ultimately, subculture-centered social media use in this setting helps minimize cultural barriers between members of a public health subculture and the institutions that provide critical care.
Social media facilitates a global–local orientation to the world that allows individuals to engage in virtual community-building and participate in communication to build global citizenship. This research situates virtual cosmopolitanism in the age of new media and globalization, describing it as a means for trans-local and transnational community-building for social justice movements and activism, including community liaison-building across corporeal borders and boundaries. New media as a site of imagined communities that become larger than their component parts is then analyzed through examining several virtual cosmopolitan communities. The essay concludes with assumptions about the qualities of virtual cosmopolitan communities, and recommendations for how they can facilitate intercultural liaisons for social justice activism and community-building across difference.
In September 2010, a video titled "It Gets Better" was uploaded to YouTube, responding to suicides of gay teens who had suffered from homophobic bullying. Before long, thousands of Internet users added their own versions of the clip, creating a mass appeal to young people while simultaneously negotiating the norms of lesbian, gay, bisexual, transgender and queer (LGBTQ) collective identity. Conceptualizing this body of videos as an Internet meme, we examine the extent to which participants imitate or alter textual components presented in previous videos. A combined quantitative and qualitative analysis of 200 clips shows that in an arena ostensibly free of formal gatekeepers, participants tend to police themselves, toeing the line with conformist norms. We also identify domains of potential subversion, related not only to the content of the videos but mainly to the forms facilitated by digital media.
Scholarship on agenda setting and electoral politics often suffers from lack of access to data on deliberative processes, a shortcoming that often leads to inflexible theoretical outcomes. In this article, I assess the viability of a new data source—Google web search data—for use in social science research. Such data, when collected and applied appropriately, offer a unique lens through which information on patterns of information seeking can be drawn. I examine data on the final phase of the 2012 US presidential election and present findings along two lines. First, sensitivity tests demonstrate that web search information can proxy for public opinion. Second, testing of hypotheses finds that candidate presence on the campaign trail, although generally correlated with increased interest in political issue, is subject to media- and event-specific modifying effects. These findings underline this article’s principal contention that web search data are a viable resource for scholars of political communication.
The 2003 United Nations Educational, Scientific and Cultural Organization (UNESCO) Convention for the safeguard of intangible cultural heritage (ICH) is addressed to the States and assigns them several tasks. However, no State can accomplish all these tasks without mobilizing a wide network of institutions, associations, and individuals. The national ICH policies intersect, overlap, and often transform the existing relationships among these actors. This study aims at comparing several national networks (France, Italy, and Switzerland) involved in the implementation of the 2003 UNESCO Convention to highlight national trends and specificities. The analysis has employed an innovative methodology based on digital methods and is aimed at exploring the landscapes of websites dedicated to the intangible heritage. By analyzing the hyperlinking strategies of ICH actors, we have identified the specific web topology of each nation, showing which actors are central and peripheral, whether clusters or cliques are formed, and who plays the roles of authority and hub.
This study investigated how infographics may affect individuals’ news processing, focusing on multimodality and interactivity as its signature characteristics. News readers’ prior knowledge and issue involvement, which affect their ability and motivation to process information, were considered as potential moderators. In a 3 (text vs graphic vs text + graphic) x 2 (hyperlinks vs no hyperlinks) between-subjects experiment (N = 360), participants read a news article concerning economic issues. Adding graphics to the news heightened the extent to which they engaged in news elaboration, albeit only among those with higher issue involvement. However, in-text hyperlinks hindered information recall among those with less prior knowledge, creating an information acquisition gap between more and less resourceful individuals. The graphical representation of news appeared to have heuristic appeals to those less involved in and less knowledgeable about the news topic, leading to more favorable news evaluation.
This research explores hacktivism as a new form of online political activism. It uses qualitative interviews with a gender-equal sample of 10 self-defined hacktivists to address issues of gender and the discursive strategies used by males and females to handle the hacktivist community’s male-only stereotype. The semi-structured interviews are analysed using Foucauldian discourse analysis (FDA). The analysis indicates that male hacktivists relate to this dominant male-only representation through discursive techniques such as the suppression of gender (Male Oblivious Discourse) or mechanisms of vindication (Male Justification Discourse). Female hacktivists use the accentuation of gender and sexism to counteract male-dominant discourses and establish Female Discourses of Resistance (Emphasis Discourse; Negation Discourse). These gender-related argumentative positions and rhetorical mechanisms demonstrate how the male-only stereotype is created and maintained and how it affects not only hacktivists’ talk and sense-making but also their identity and the hacktivist actions they perform.
This article is an exploration of what selfies and other images are and do in Not Safe For Work (NSFW) communities on tumblr.com. By analyzing ethnographic and interview data, images and blog outtakes, this article spotlights four kinds of conflicts that arise around how selfies and images are used. These are about: (a) reactions to photo-shopped images, (b) altering other people’s selfies and/or reposting them as your own, (c) misunderstandings from separating text from image (caption-stripping), (d) disrespecting the self-shooters’ way of curating their blogs. Boundary theory as well as concepts of social afterlife of content and assumed trust are used to illuminate that images, including selfies, have significant, yet different meanings to different people and play an important part in creating and maintaining meaningful relationships and communities.
The rise of mobile food vending in US cities combines urban space and mobility with continuous online communication. Unlike traditional urban spaces that are predictable and known, contemporary vendors use information technology to generate impromptu social settings in unconventional and often underutilized spaces. This unique condition requires new methods that interpret online communication as a critical component in the production of new forms of public life. We suggest qualitative approaches combined with data-driven analyses are necessary when planning for emergent behavior. In Charlotte, NC, we investigate the daily operations, tweet content, and spatial and temporal sequencing of six vendors over an extended period of time. The study illustrates the interrelationship between data, urban space, and time and finds that a significant proportion of tweet content is used to announce vending locations in a time-based pattern and that the spatial construction of events is often independent of traditional urban form.
Based on data collected through the Net Children Go Mobile survey of approximately 3500 respondents aged 9–16 years in seven European countries (Belgium, Denmark, Ireland, Italy, Portugal, Romania and the United Kingdom), this article examines the diffusion of smartphones among children and contributes to existing research on mobile digital divides by investigating what influences the adoption of smartphones among children and whether going online from a smartphone is associated with specific usage patterns, thus bridging or widening usage gaps. The findings suggest the resilience of digital inequalities among children, showing how social inequalities intersect with divides in access and result in disparities in online activities, with children who benefit from a greater autonomy of use and a longer online experience also reaching the top of the ladder of opportunities.
This article studies how television’s role in social togetherness has changed in the post-network context, using Taiwanese consumption of foreign programs via online sharing as a case study. Interview findings demonstrate that while audiences celebrated the personalization of online viewing, they sometimes wondered if they would become detached from society if they did not follow broadcast television. Moreover, by using online platforms, audiences achieved a sense of togetherness in two ways: by connecting to others with the same interests in foreign programs and by reassociating with home when they are abroad by consuming domestic programs. While the audiences’ personalization of online viewing is increasingly becoming a common television experience with their acquaintances and/or unknown fellow members, a sense of togetherness was attained, even though it might be less explicit than that generated in the consumption of broadcast television.
Technological determinism (TD) has been critiqued as reductionist, ahistorical, and simplistic. This article, however, presents its complexity by showing four of its typologies according to the axes of objective/subjective dimensions and regulation/radical change sociologies based on Burrell and Morgan’s Four paradigms for the analysis of social theory. Through a survey of the literature and theoretical arguments about new media and their possible consequences on political, economic, and cultural systems, the article shows how TD and social determinism constitute a continuum, rather than a dichotomy, of theories about the relationship of technology and society. It recommends the revisiting of Burrell and Morgan’s concepts and their utility in organizing other communication theories.
This article reports an empirical study on the composition and socio-economic background of social support networks and their moderating role in explaining digital inequalities. It conceptually draws upon and empirically reaffirms Van Dijk’s multiple access model, acknowledging motivational, material, skill and usage divides, while focussing on the under-researched issue of social support as indispensible source of social learning. Besides a small group of self-reliants, the results indicate a pattern of relatively socially disadvantaged domestic support receivers, characterized by lower digital resources. A second social support pattern points to a relatively socially advantaged non-domestic support receivers (i.e. friends/colleagues), high in digital resources. Drawing upon the concept of homophily in social networks, the results indicate a link between offline and online exclusion, perpetuating digital inequalities.
This study examines the bystander effect in cyberbullying. On the basis of two experiments, we test whether individuals who witness cyberbullying are less willing to intervene when the number of others who have already observed the incident is increased. In addition, we inquire how differently severe cyberbullying incidents affect bystanders’ intention to intervene. Our results show that a very severe cyberbullying incident boosts individuals’ intention to intervene, mediated by the assessment of the situation as emergency and, in turn, by an increased feeling of responsibility. However, if there is a larger number of bystanders in a cyberbullying incident, rather than just a few, participants feel less responsible to help, and thus, they are less willing to intervene.
Drawing on interviews with staffers from the 2012 Obama and Romney presidential campaigns and qualitative content analysis of their Twitter feeds, this article provides the first inside look at how staffers used the platform to influence the agendas and frames of professional journalists, as well as appeal to strong supporters. These campaigns sought to influence journalists in direct and indirect ways, and planned their strategic communication efforts around political events such as debates well in advance. Despite these similarities, staffers cite that Obama’s campaign had much greater ability to respond in real time to unfolding commentary around political events given an organizational structure that provided digital staffers with a high degree of autonomy. After analyzing the ways staffers discuss effective communication on the platform, this article argues that at extraordinary moments campaigns can exercise what Isaac Reed calls "performative power," influence over other actors’ definitions of the situation and their consequent actions through well-timed, resonant, and rhetorically effective communicative action and interaction.
In this article, we analyse chronic pain narratives on Flickr and Tumblr. We focus on how, by incorporating visual and multimodal elements, chronic pain expressions in social media significantly extend and challenge the logic, function and effects of traditional ‘illness narratives’. We examine a sample of images and blogs related to chronic pain and formulate a typology of chronic pain expressions on these sites. Flickr brings a form of narrative immediacy, making the pain experience visible, eliciting empathy and marking chronicity. Tumblr lends itself to more networked forms of interaction through the circulation of multimodal memes, and support communities are built through humour and social criticism. We argue that new forms of mediation and social media dynamics transform pain narratives. This has implications for our understandings of the forms and formats of pain communication and offers new possibilities for communicating pain within and beyond clinical contexts.
Based on a study of 1980s UK computer and gaming magazines, this article argues that a gaming discourse emerges in the middle of the decade with the strategic goal of normalizing the activity. It succeeds – gaming spreads – but fails in that to present gaming effectively as an attractive leisure pursuit, gaming discourse has to absorb accusations of abnormality that were levelled at computer culture from the outset. Hence, ‘addictive’ gameplay becomes a good thing; the gamer is distinguished from the computer obsessive but is still defined as a ‘freak’, and gaming, having been presented as a realm of creative self-expression within the computer culture, becomes subject to the discourse of normal and correct computational practice. Gaming cannot escape the logic of its field, which determines that it will always try to be something more and better than gaming.
Over 50% of people in poverty in the United States no longer have a landline telephone, and this same population is more likely to have a no-contract cell phone plan requiring the continuous purchase of minutes. As a result, the poor may increasingly experience short-term phonelessness, which may disrupt access to healthcare and other services. To explore this we conducted 37 client interviews and 7 staff interviews at two free health clinics. Cell phone disconnection was a regular occurrence that delayed access to care and threatened client privacy. Temporary disconnection also contributed to lost employment, lost welfare benefits, and strains on social support networks—all of which are critical for optimizing health. Results are interpreted through a lens of technology maintenance, which argues that the poor will struggle to maintain digital access after ownership and public availability are realized. The potential worsening of health inequalities and related policy implications are discussed.
This study analyzes how social media users’ attitudes influence their perceptions regarding the attributes of news agency content and their intentions to purchase digital subscriptions. Their attitudes toward production activities influence their purchasing intentions and affect their use time of social media and news. Furthermore, their attitudes toward production activities influence their news perceptions and, subsequently, their perceptions of the attributes of news agency content. Because of these variables, their attitudes toward production activities affect their purchasing intentions. Social media users’ attitudes toward use activities influence their intentions to purchase digital subscriptions through their perceptions of the attributes of the content. The more often people use social media, the more they are likely to consume news. However, news use time does not influence purchasing intentions. Daily use of news agency content is controlled.
This study integrates network and content analyses to examine valence-based homophily on Twitter or the tendency for individuals to interact with those expressing similar valence. During the 2012 federal election cycle, we collected Twitter conversations about 10 controversial political topics and mapped their network ties. Using network analysis, we discovered clusters—subgroups of highly self-connected users—and coded messages in each cluster for their expressed positive-to-negative emotional valence, level of support or opposition, and political leaning. We found that valence-based homophily successfully explained the selection of user interactions on Twitter, in terms of expressed emotional valence in their tweets or support versus criticism to an issue. It also finds conservative voices to be associated with negatively valenced clusters and vice versa. This study expands the theory of homophily beyond its traditional conceptualization and provides a new understanding of political-issue interactions in a social media context.
This article explores the complex relationship of a particular community of remix artists, known as vidders, to copyright law. With streaming video capabilities and the widespread popularity of remix culture, the historically underground vidding community has been forced to adapt to new conditions. In response to much existing scholarship, which portrays remixers and fans as victims of an unjust system, this research draws on ethnographic research to reveal community-based strategies used by vidders to mitigate the risks as perceived infringers of copyright. It will discuss vidders’ understandings of copyright law in relation to their work, and also their efforts to legitimize fan practices and remix as legal uses of copyrighted material under US law. Rather than being seen as simply victims of an unjust system, this research demonstrates that online communities have worked proactively to understand and respond to perceived copyright threats.
This article proposes visibility as a new lens through which to examine the politics of Internet censorship in China. It focuses on the practice of recoding, that is, the use of code words and images to circulate information that is deemed "sensitive" and therefore removed from the web. While commentators in the West have often described censorship-evading practices like this as a form of "resistance" against state domination, little academic attention has been paid to how and why recoding holds political and cultural significance. The prism of visibility, by conceptualizing recoding as a cultural response to censorship, opens up a more critical perspective to comparatively analyze examples drawn from both China and the United States. It therefore invites a careful rethinking of China’s Internet censorship beyond the framework of the nation-state, by calling attention to the social dimension of meaning making and the negotiation of power in a transnational context.
This article critically interrogates key assumptions in popular web discourse by revisiting an early example of web "participation." Against the claim that Web 2.0 technologies ushered in a new paradigm of participatory media, I turn to the history of HotWired, Wired magazine’s ambitious web-only publication launched in 1994. The case shows how debates about the value of amateur participation vis-à-vis editorial control have long been fundamental to the imagination of the web’s difference from existing media. It also demonstrates how participation may be conceptualized and designed in ways that extend (rather than oppose) "old media" values like branding and a distinctive editorial voice. In this way, HotWired’s history challenges the technology-centric change narrative underlying Web 2.0 in two ways: first, by revealing historical continuity in place of rupture and, second, by showing that "participation" is not a uniform effect of technology, but rather something constructed within specific social, cultural, and economic contexts.
Despite explosive growth in the number of Facebook users, little research has investigated the use of different Facebook features. Thus, this study explored what motivates people to use various Facebook features as well as the social impact of using the website itself. Users with experience in both social interaction and social game features offered by Facebook were invited to participate in a survey. Our proposed research model was evaluated using the partial least-squares (PLS) method. Results show that social needs, enjoyment needs, and trend-following significantly influence the use of the social interaction features on Facebook, while immersion needs and achievement needs significantly influence the use of social games associated with the website. Interestingly, we found that different clusters of individuals have different sets of motivations. Furthermore, both social interaction features and social game features have positive correlations with social ties.
While it has been more than 15 years since the Korean pop culture phenomenon known as the Korean wave or hallyu emerged, academic analyses have not sufficiently addressed its dimension as a media environment from a global perspective. In this regard, drawing on qualitative interviews with North American fans of the recent Korean wave, this study explores how the hallyu phenomenon is integrated into a social media-driven cultural landscape, which will be referred to as the social mediascape. The social mediascape of hallyu reveals that the technological affordances of social media platforms and fans’ sociality interplay with each other, resulting in the rapid spread of hallyu as a set of impure cultural forms.
As principal links between players and many gameworlds, avatars are of central importance in understanding human behavior and communication in play. In particular, the connection between player and avatar is understood as influencing a range of cognitive, affective, and behavioral play phenomena. Divergent approaches examine this connection from both parasocial (one-way, non-dialectical) and social (two-way, dialectical) perspectives. This study examined how player–avatar connections may be better understood by integrating an existing parasocial approach (character attachment [CA]) with a social approach (player–avatar relationships [PARs]). A quantitative linguistic analysis of massively multiplayer online game (MMO) player interviews revealed statistically robust associations among language patterns, dimensions of CA, and PAR types. Validating and extending prior research, findings highlight the importance of self-differentiation and anthropomorphization in suspending disbelief so that the avatar may be taken as a fully social agent.
This essay is an early ethnographic exploration of the Dark Web Social Network (DWSN), a social networking site only accessible to Web browsers equipped with The Onion Router. The central claim of this essay is that the DWSN is an experiment in power/freedom, an attempt to simultaneously trace, deploy, and overcome the historical conditions in which it finds itself: the generic constraints and affordances of social networking as they have been developed over the past decade by Facebook and Twitter, and the ideological constraints and affordances of public perceptions of the dark web, which hold that the dark web is useful for both taboo activities and freedom from state oppression. I trace the DWSN’s experiment with power/freedom through three practices: anonymous/social networking, the banning of child pornography, and the productive aspects of techno-elitism. I then use these practices to specify particular forms of power/freedom on the DWSN.
This article seeks to conceptualise the role of modern communications technologies in revolutionary social movements starting from the jasmine revolution in Tunisia. After pointing to the limited explanatory potential of rationalist models of resource mobilisation and political opportunity structures in the case at hand, the article offers to investigate the extent to which the Internet provided new, immaterial territories over which discontent could prosper. Importing Deleuze and Guattari’s concept of ‘territorialisation’ in the study of contentious politics, the article proposes to apprehend social movements on the basis of the inclusiveness and thickness of their territorial foundations and hypothesises that immaterial territories of struggle gave rise to an extremely inclusive but fairly shallow social movement, which was only able to solve basic collective action problems. More complex forms of collective action were conducted in less inclusive communities with thicker territorial foundations.
Recently, mass media and researchers have begun to be concerned about excessive dependence on smartphones. Their interest, however, has largely focused on description of the phenomenon (i.e. severity of the addiction, current status of the addiction) or the development of measurement scales to assess the addiction. In this study, we ask a fundamental question about smartphone addiction: what users’ common sense of dependence on smartphones is. More specifically, employing a core–periphery analysis of social representations, this article explores how the younger generation has a different understanding of this addiction from the older generation. Findings of the study can provide a rich knowledge about users’ perceptions of and attitude toward smartphone addiction.
This article considers the centrality of short message system (SMS) texting in the communication repertoires of young Danes. Recent years have seen dramatic changes in the mediascape with a multitude of new possibilities for text-based communication; Facebook, in particular, has become popular among young Danes. Some have suggested that the role of SMS texting, a technology that was previously an entrenched part of young people’s communication repertoires, has changed in this diversified media environment. Based on interviews with 31 Danish high school students and drawing on the domestication approach, this article examines the use practices and meanings associated with SMS texting in today’s complex and evolving mediascape. This article argues that SMS texting is becoming re-domesticated, its meanings changing, and the technology finding a new position in the communication repertoires of users.
While there has been a great deal of research on younger people using Social Networking Sites (SNSs), there has been less work on older people and non-users. We present a mixed-methods design with a technology-acceptance survey and focus-group interviews to study older Norwegian non-users’ perceptions of SNSs. Our study reveals that most non-users in our sample deliberately do not use SNSs. They perceive SNS communication as cold and narcissistic and view the usefulness of SNSs to be low. This finding indicates a generational culture gap in how young versus older people experience SNSs. Privacy and security concerns are also prevalent. Non-users, expressing an interest in SNSs, believe SNSs could increase contact with family and friends, but perceive lack of competence to be a barrier.
A tenable genre development of Internet memes is introduced in three categories to describe memetic transformation: spreadable media, emergent meme, and meme. We argue that memes are remixed, iterated messages which are rapidly spread by members of participatory digital culture for the purpose of continuing a conversation. We understand that memes develop from emergent memes, which we define as altered or remixed spreadable media. We have adapted and modified Jenkins’ term "spreadable media" to refer to original or non-parodied messages. Our analysis benefits from the inclusion of Anthony Giddens’ structuration theory to aid in understanding how memes as artifacts of participatory digital culture are created. Our genre development of memes demonstrates the generative capacity for continued memetic transformation and for participation among members of digital culture. We use structuration to position these dynamic components as the core of a duality of structure for Internet memes.
This article investigates the daily travelling practices that are related to mobile-only, fixed-only and combined mobile/fixed use of the Internet, and the social differentiations that are related to these three ways of accessing the Internet. Survey data (N = 612) collected from Finland in 2011 are analysed. The article shows that mobile-only Internet use is not associated with particularly diverse or frequent daily travelling practices, whereas combined mobile/fixed use is. Mobile-only Internet users are, in fact, in a relatively disadvantaged position – compared with other users, they are more typically unemployed and their household income is lower. The mobility of Internet access as such does not guarantee a safe social position in society. Mobile Internet use must be complemented with fixed use, which brings about more versatile and frequent travelling. The finding suggests that the ‘mobile-rich get richer’ when it comes to Internet use and daily travelling practices.
In this study, the results from a content analysis of four Swedish online citizen journalism outlets are presented and discussed. The analysis focuses on new digital venues for news-making in theory and the question of the political relevance of citizen journalism in reality. This broad question is operationalized by asking more specifically how citizen journalists tell the news, according to established distinctions between variations in topic dimensions, focus, and presentational style. Our results show that citizen journalists tend to tell soft news. They rarely report on policy issues, local authorities, or people affected by decisions being made by them. Furthermore, the news focuses on individual relevance and is mostly episodic in nature. The style of writing is predominantly impersonal and unemotional. In sum, our results suggest that citizen journalism in Sweden is not yet at a stage where it can be considered a plausible alternative to traditional journalism.
This article proposed a theoretical framework to demonstrate how and why people respond differently to conflicting information in computer-mediated communication. Using gender difference as an example, this study showed that women had greater tendencies to elaborate on positive rather than negative outcomes, whereas men had a balanced tendency to elaborate on both positive and negative outcomes. Accordingly, when they read conflicting consumer comments about initial product messages posted on weblogs, men, who elaborated on both positive and negative outcomes, experienced greater discomfort than women, who elaborated on positive outcomes to a greater degree than negative outcomes. Enhanced discomfort among men resulted in the reduced credibility and diagnosticity of the initial product information, which then led to deteriorated product evaluations.
Ubiquitous connectivity to networked information-communication technologies increasingly mediates social experiences of markets and retail environments. These conditions lead some marketing scholars to conclude that digital media are reaching their inevitable culmination: an omnipresent marketplace. They call this "ubiquitous commerce" (u-commerce). U-commerce annihilates constraints over markets; borders, cultural differences, and geography cease to impose friction on exchange. As part of a broader understanding of new media and marketing, u-commerce deserves attention from critical communication studies. In foregrounding concerns of space, time, and consciousness, u-commerce exemplifies a commercial theory of media and invites critique at the nexus of medium theory and political economy. The work of Harold Innis is uniquely suited to this task. This article contextualizes and identifies biases in the conceptual systems and infrastructures of u-commerce.
A positive bias of opinions has frequently been identified across online review websites, suggesting that the public is making decisions based on a limited range of opinions. While scholars often attribute this bias to social loafing or self-selection, this study investigates the positive bias from the perspective of opinion expression. Drawing from the spiral of silence theory, a qualitative analysis of discussion forums reveals that fear of isolation reduces the willingness of members to voice neutral and negative reviews. Additionally, communicative affordances of the interface were found to further suppress neutral and negative opinions. These results extend the spiral of silence theory into the context of non-anonymous multichannel communication platforms and indicate the need to consider the role of communicative affordances in online opinion expression.
Proliferating in mass media, the image of "child computer user" has been exemplified in ongoing debates concerning the increasing impact of information and communications technology (ICT) on children. With a content analysis of news reports (n = 797) in the most popular children’s newspaper (Mandarin Daily News) in Taiwan between 2000 and 2011, this study examined the frequencies of five themes of "child computer user" identified by Selwyn and six dimensions of children’s needs and the argumentation patterns of media framing of ICT effect (affective valence, framing perspective, causal and treatment attribution) used by Rossler. This examination has revealed how the cultural assumptions of contemporary Taiwanese toward children and childhood, viewed in terms of children’s nature, agency, and needs, have influenced media representations of child computer users, and how these representations are moderated by children’s ages and living domains (home versus school).
The World Wide Web has changed the dynamics of information transmission and agenda-setting. Facts mingle with half-truths and untruths to create factitious informational blends (FIBs) that drive speculative politics. We specify an information environment that mirrors and contributes to a polarized political system and develop a methodology that measures the interaction of the two. We do so by examining the evolution of two comparable claims during the 2004 presidential campaign in three streams of data: (1) web pages, (2) Google searches, and (3) media coverage. We find that the web is not sufficient alone for spreading misinformation, but it leads the agenda for traditional media. We find no evidence for equality of influence in network actors.
This article contributes to research on the felt-experience of new media. It describes how the body’s corporal capacities are augmented through one 12-year-old boy’s play of the video game, Minecraft, while hospitalized. Expanding player-centric perspectives of video gameplay, the authors leverage work on place-events to develop an intra-actional methodology aligned with their relational materialist analysis. Their analysis illuminates how multiple human and nonhuman bodies become entangled in gameplace-events and potentially generate affective atmospheres. Analysis shows how these atmospheres reverberate and adhere within social space, revealing experiences of new media as less a one-to-one transaction between player and game and more an affective experience felt across multiple bodies and temporalities. Implications, suggesting both how intimate atmospheres developed during gameplay and how those atmospheres (re)shaped care in the hospital, point toward new media’s potential to engage users in uniquely meaningful felt-experiences made visible—and felt—through methods of intra-action and relational materialism.
This article examines the emergent field of media archaeology as offering a materialist approach to new media and specifically the Internet, constituting a ‘travelling discipline’ or ‘indiscipline’ rather than a new disciplinary paradigm. Following the lead of Siegfried Zielinski, it provides less an archaeology than an ‘anarchaeology’ of media archaeology, understanding this term in political as well as methodological terms. To do so, it charts a trajectory through some of the sources of media archaeology and its key theoretical articulations in the work of Zielinski and Friedrich Kittler up to its more recent articulations in the work of Jussi Parikka and Wolfgang Ernst. It uses this theoretical trajectory to illuminate some of the key problematics of media archaeology, in terms of both its practical application as a form of ‘theoretical circuit breaking’ and its most imaginative speculations as not only a material but even a geological approach to media as evident in Parikka’s most recent work, by way of such phenomena as the ‘vernacular Web’ and the problematics of e-waste. Throughout, it pays close attention to the value of media archaeology as a set of methods for new media research in relation to more established methodologies in media studies ranging from medium histories to cultural studies. In particular, it argues for articulating media archaeological approaches with media ecological ones, in order to bring out more clearly both the political stakes of the field and its potential contribution to studies of digital media.
Research has consistently shown that males play violent video games more frequently than females, but factors underlying this gender gap have not been examined to date. This approach examines the assumption that males play violent video games more because they anticipate more enjoyment and less guilt from engaging in virtual violence than females. This may be because males are less empathetic, tend to morally justify physical violence more and have a greater need for sensation and aggression in video game play than females. Results of a path model based on survey data of 444 respondents and using multi-step multiple mediation analyses confirm these assumptions. Taken together, the findings of this study shed further light on the gender gap in violent video game use.
This study explores relationship between the Internet and the Russian national election of 2011–2012. In contrast to other studies, we focus on the blogosphere as a political factor. Our conclusions are based on a study of the LiveJournal blogging platform represented by a sample of political posts from the top 2000 bloggers for 13-week-long periods. Sampling from the population of about 180,000 posts was performed automatically with a topic modelling algorithm, while the analysis of the resulting 3690 texts was carried out manually by five coders. We found that the most influential Russian blogs perform the role of a media ‘stronghold’ of the political opposition. Moreover, we established a relationship between the weekly pre-election ratings of the opposition parties and presidential candidates and the indicators of political activity in the blogosphere. Our results cautiously suggest that political activity on the Internet is not simply an online projection of offline political activity: it can itself provoke activity in offline political life.
The mobile phone is a breakthrough advance for human communication. But with the plethora of choices available via smartphone, individuals who are deficient in self-regulation or with a propensity for addiction may face challenges in managing these choices strategically. To examine this potential dysfunctional aspect, we examined the effect of multitasking when studying or doing homework and found that both frequency and attention to texting and social media were positively related to mobile phone interference in life (MPIL). However, frequency of music use during study was not associated with MPIL, although allocated attention to music while studying was positively associated with MPIL. Ownership of a smartphone and the number of Facebook friends were positively associated with MPIL and women reported more MPIL than men.
Using Rogers’ diffusion of innovation model, this study examined the relationships between lifestyles and the adoption of six new technologies in Taiwan. Three of the six technologies—notebooks, netbooks, and tablet PCs—are information technologies, while the remaining three technologies—Wii, Kinect, and digital videos (DVs)—are entertainment technologies. A telephone survey was adopted to obtain a representative sample, which obtained 1157 valid calls with a response rate of 53.1%. Two conclusions are drawn from the data analysis. First, lifestyles did play a significant role in predicting the adoption of the six technologies. Second, this study found that demographics and mass media use were more predictive of the adoption of information technologies than that of the adoption of entertainment technologies.
This study explores the various ways in which male young adults engage with violence in video games. Based on an ethnographic study (N = 26) with triangulation of diary reports, focus group interviews and a video commentary model, three conceptual axes are distinguished along which players differ in their enactment of video game violence: narration versus action, discovery versus mission-based play and reaction versus strategic play. The results suggest that individual playing styles result in exposure to different quantities and a different quality of virtual violence.
Media multitasking has become a contested practice in many college classrooms. Students increasingly split their attentions between lecture and personal media, while educators largely view the new screens as fostering disengaged and distracted forms of conduct. Together, teachers and students have developed a series of strategies governing the proper practice of multitasking during lecture. Using interviews and ethnographic field observations, I examine how these strategies of media use operate within one undergraduate classroom. Drawing from this case study, I argue that multitasking reveals a complex series of negotiations between teachers, students, and their co-present environment. Examining these negotiations provides not only a snapshot of how media attention is practiced within the classroom but also suggests ways for instructors to respond to the rise of new technologies within their own classes.
The principal aims of this study were to develop a Blogging Motivations Questionnaire (BMQ) and to test the hypothesis that sex, age and personality would be associated with individual blogging motivations. A total of 160 bloggers completed the BMQ and the International Personality Item Pool. Six motivations for writing blogs were confirmed: personal revelation, emotional outlet, creative outlet, selective disclosure, social networking and advertising. Conscientiousness predicted the ‘social networking’ motivation, Agreeableness predicted ‘selective disclosure’ and Openness predicted ‘creative outlet’. Women were motivated by ‘selective disclosure’, and men for ‘advertising’ and as an ‘emotional outlet’. Finally, older bloggers were motivated to use their blogs as a ‘creative outlet’. With reference to the Uses and Gratifications theory, it is likely that bloggers actively construct blogs to satisfy very personal needs. Moreover, the types of needs that one wishes to satisfy are likely to vary with personality type and with one’s age and sex.
This article takes note of affordances for counterpublic communication on social networking sites (SNSs). Because of the important ways that counterpublic communication is tied to specific platforms, it is necessary to understand why certain platforms are especially conducive (or are seen to be conducive) to counterpublic address. This article uses the example of the asexual community’s use of the SNS Tumblr to explore the affordances of the Tumblr platform for counterpublic communication, comparing Tumblr to the bulletin boards on the popular Asexuality Visibility Education Network website. This article modifies and extends boyd’s analysis of SNSs as networked publics to account for the technological affordances for networked counterpublics. It ends by briefly considering ways that networked counterpublics can be antagonized.
Focusing on daily (re)productions of national identities online, in this article, I investigate a particular country-code Top-Level Domain, .tr for Turkey. I follow Billig’s concept of ‘banal nationalism’ to argue that .tr (re)produces online Turkish national imaginations. Furthermore, I inspect the hegemonic Turkish norms of sexuality to examine what kind of Turkishness .tr (re)produces. The analyses of the policies governing the allocation process of .tr and the email interviews with the authors of the lesbian, gay, bisexual and trans* websites in Turkey show that .tr works to (re)produce, in a banal way, queer-free notion of Turkishness online. My analysis also demonstrates that some authors of the analysed websites do not dismiss .tr as banal but refuse to use it in resistance against the Turkish national requirements embedded in the domain. More broadly, I argue for the acknowledgement of cultural structures in internet governance studies.
As a growing number of social media platforms now include location information from their users, researchers are confronted with new online representations of individuals, social networks, and the places they inhabit. To better understand these representations and their implications, we introduce the concept of the "spatial self": a theoretical framework encapsulating the process of online self-presentation based on the display of offline physical activities. Building on previous studies in social science, humanities, and computer and information science, we analyze the ways offline experiences are harnessed and performed online. We first provide an encompassing interdisciplinary survey of research that investigates the relationships between location, information technology, and identity performance. Then, we identify and characterize the spatial self as well as examine its occurrences through three case studies of popular social media sites: Instagram, Facebook, and Foursquare. Finally, we offer possible research directions and methodological considerations for the analysis of geocoded social media data.
Recently, social movements worldwide have introduced innovations in their communication methods. The #spanishrevolution that started on 15 May 2011 shows this new-style communication in action. Amidst regional election campaigning, thousands of people, mainly young, took to the streets and occupied Spain’s main squares, becoming known as the Outraged (los Indignados) or 15M Movement. This article evaluates how the Outraged involved with the #acampadabcn, the camp in Barcelona’s central square, used online–offline tools to get information about the Movement. This research combines participant observation, surveys, in-depth interviews, and web analytics. The results show that social media were vital for getting information during 15M. While the majority of those surveyed became aware of the camps via word of mouth, a posteriori it was social media that were the main tools for informing and mobilizing. 15M Movement, together with networked social movements, has updated the communication methods of social movements.
This study involved data from a survey of a representative sample of 1417 US Internet users investigating positive outcomes from three types of participatory websites: social networking sites, e-commerce sites, and content communities (i.e. news organizations and content sharing sites). The findings indicate that the experience of flow (intense engagement in and enjoyment of an activity) promotes satisfaction with and affirmation for such websites as well as perceived focused and incidental knowledge-gain from them. Social capital affinity (sympathy marked by community of interest, and likeness based on weak ties) was found to strongly facilitate the experience of flow. Thus, the findings underscore the potency of online peers in terms of enhancing a variety of Internet experiences.
Over the last 10 years, radio listeners have increasingly begun to tune in online – via podcasts, radio-on-demand and other digital distribution platforms. In the last couple of years, they have begun to interact with radio in theatres, cinemas and assorted make-shift gig venues, via mobile apps and social media platforms, and in the form of live performances, online videos, maps, tweets, blogs, forums, essays, photographs and interactive websites. Radio, like every other medium, is experimenting with ever more complex cross-media practices. These kinds of activities have been analysed at length with regard to commercial film, television and gaming, but much less is understood about radio-born approaches to transmedia content. This article considers how existing transmedia theories can contribute to our understanding of these new radio practices and also how radio-originated cross-media productions might challenge some of the ingrained assumptions we have about transmedia engagement.
Several recent studies have explored social networking sites, such as Facebook, in light of the uses and gratifications approach. However, research has tended to ignore the latter part of this paradigm. This article uses Q methodology to explore user experiences of Facebook, allowing further exploration of gratification from site usage. Four distinct viewpoints were found: Facebook as a superficial environment; Facebook as a valid and valuable social environment; Facebook as an environment of surveillance; and Facebook as a destructive environment. Although the viewpoints show elements of user satisfaction, some users view Facebook in an almost entirely negative way. The article concludes by theorising a model of Facebook usage, drawing upon a metaphor from Star Trek, specifically an analogy with the Borg. It is argued that a level of ‘collective investment’ resides over social networks that may sometimes promote compliance.
The institutional and meta-processual dimensions of surveillance have been scrutinized extensively in literature. In these accounts, the subjective, individual level has often been invoked in relation to subject–object, surveillor–surveilled dualities and in terms of the kinds of subjectivity modern and late-modern institutions engender. The experiential, ontological realm of the "mediatized everyday" vis-a-vis surveillance remains less explored, particularly from the phenomenological perspective of the lifeworld. Academic discourses of surveillance mostly address rhetorically oriented macro-perspectives. The same diagnosis largely applies to the debates on the cosmopolitanization process. The literature of cosmopolitanism revolves around broad cultural and ethical transformations in terms of the relationship between Self and Other, individual and humanity, and the local and the universal. Our aim in this article is to conceptualize the dynamics that yield a cosmopolitan Self and an encapsulated Self under conditions of increasingly interactive and ubiquitous forms of mediation and surveillance.
Despite the rapid growth of a blogosphere literature interested in blogging practices across democratic countries and authoritarian regimes, little is known about Cuban blogs. This study aims to bridge this gap by specifically looking at 66 blogs from four ideologically diverging Cuban blog platforms. By applying a combination of social network analysis and content analysis techniques, the study investigates structure and content of the Cuban blogosphere. Findings show that blog interactions have developed differently depending on the blogs’ ideological orientation although cross-ideologictsal interactions have sometimes emerged. The Cuban blogosphere has extended beyond national borders primarily via diaspora blogs, centering its discourse network on domestic political issues divergent from those available on state- or US-controlled mainstream media.
At the dawn of modernity, in the 18th century, space became a critical category in defining generational attributes and locations. However, borders that previously tightly isolated adults and children are nowadays continuously challenged and modified by a constant and ubiquitous use of new information and communication technologies, namely the Internet, blurring notions of ‘private’ and ‘public’, ‘outdoors’ and ‘indoors’, ‘real’ and ‘virtual’. Giving voice to children, this article explores qualitative empirical data from a research project carried out in Portugal. It focuses on children as subjects and actors of these processes, especially in the way they combine ‘real’ and ‘virtual’ space and place in a geography of their own.
As augmented reality (AR) is becoming technologically possible and publicly available through mobile smartphone and tablet devices, there has been relatively little empirical research studying how people are utilizing mobile AR technologies and forming social practices around mobile AR. This study looks at how mobile AR can potentially mediate the everyday practices of urban life. Through qualitative interviews with users of Layar, a mobile AR browser, we found several emerging uses. First, users are creating content on Layar in ways that communicate about and through place, which shapes their relationship and interpretations of places around them. Second, we found a growing segment of users creating augmented content that historicizes and challenges the meanings of place, while inserting their own narratives of place. Studying emerging uses of AR deepens our understanding of how emerging media may complicate practices, experiences, and relationships in the spatial landscape.
Micro-blogging is a new social networking service (SNS) that can be viewed as an easily accessible, simplified blog. The simple and swift spread properties of micro-blogging make it different to the conventional SNS. However, little empirical results were provided in prior literature to elaborate individual’s behavior of micro-blogging use. Consequently, this study aims to explore the possible influence of individuals’ motivations on their self-disclosure and instant information sharing behavior as well as the extent of perceived social support in micro-blogging. Individuals who had experiences on Plurk usage were invited as subjects. The partial least squares (PLS) was utilized to examine the proposed model and hypotheses. Analytical results indicate that popularity and interpersonal needs significantly influence individual’s self-disclosure, while interpersonal and entertainment needs significantly influence individual’s instant information sharing behavior. Moreover, both individual’s self-disclosure and instant information sharing behavior have a positive relationship with the perceived extent of social support.
This study examined the relationships between video game play motivations identified by Yee (2006), social capital (measured by social trust and neighborliness), political participation, and civic engagement. Results of a survey of 465 college students in the United States showed that the Social motivation for video game play was positively associated with neighborliness. A factor consisting of Discovery/Role-playing/Customization, subcomponents of the Immersion motivation, was positively associated with civic engagement. Also, two marginally significant associations were found: a positive one between the Achievement motivation and civic engagement, and a negative one between Escapism, a subcomponent of the Immersion motivation, and trust. Implications were discussed.
Employers’ use of increasingly visible online information extends when, where, and in what role contexts personnel selection—and correspondingly career management—occurs. Data from 59 employers suggest the use of a new lens to evaluate workers: the worker as politician. By appropriating strategies from electoral contexts to "vote" on job candidates, employers are (unintentionally) reimagining personnel selection. Participants report seeking appropriately endorsed workers with electable personalities, who demonstrate commercially "sanitized" public images and reflect the "right" kind of private life and mainstream values. Results contribute to research on how new technologies and information visibility affect personnel selection, career management, and reputation management.
This experiment explores the effects of a role-playing videogame on participants’ attitudes toward Israelis and Palestinians. Participants (N = 172) were randomly assigned to the role of either an Israeli or a Palestinian leader in PeaceMaker, a videogame simulation of the Palestinian–Israeli conflict. Participants’ explicit and implicit attitudes toward both groups were assessed before and after a 20-minute gameplay experience. Results showed that gameplay changed participants’ explicit stereotypes of the two national groups in a role-congruent fashion. Participants assigned to play the role of the Palestinian President or the Israeli Prime Minister negatively changed their evaluations of the opposing national group. Moreover, implicit bias moderated stereotype change. Results are discussed within the framework of self-persuasion and an associative-proposition evaluation model of attitude change.
With the growing sophistication of social media, virality of online content has become an indicator of online message effectiveness. We argue for a comprehensive definition that extends virality to social networking and microblogging sites, by emphasizing users’ behaviors beyond shear access and viewership. Across two studies, we investigate viral behavioral intentions (VBIs) toward pro-social messages shared on Facebook and Twitter. We further explore how motivations and uses of Facebook and Twitter predict VBIs toward messages shared on these websites.
In India, online availability of information has created several new ways of communication and interaction through Internet relay chats, messaging email, video and voice chat, file sharing, blogging and discussion groups. Social media, particularly the Social Networking Sites, have enabled communication anywhere in the world and to anyone who shares interests and activities across political, social, economic and geographical boundaries. Of late, there has been intensive discourse and debate among intelligentsia about the perceptible impact of social media on opinion building and expression. Some civil society movements are also said to be accelerated by social media. This paper, through an empirical study, attempts to understand and analyse how social media, especially social networking sites, change the ways of communication, allow the public to critique and discuss fearlessly different social and political issues thereby becoming a force to reckon with for civil society movements and agitations in India. To study this phenomenon, Dehradun city, an education hub of India having a sizeable number of young active new media users, was chosen as a reference point. The study suggests that social media is yet to emerge as a definite force multiplier for civil society movements in India.
This article offers an interpretive critique of the political affordances created through iterations of the WikiLeaks project. The research shows that delineated phases of the WikiLeaks transparency project often correlate with specific paradigms of digital democracy that were previously enunciated in this journal by Lincoln Dahlberg. The research builds upon and extends Dahlberg’s democratic paradigms by comparing new objects against the typology and offering a theoretical explanation towards how political affordances are formed in digital democracy. Specifically, the article relates theories of affordance to an informing/deforming design process to explain how political positions are created in new media apparatus. The article traces iterations of WikiLeaks from 2006 to 2011, as well as derivative projects of radical transparency that existed in 2012 and 2013.
In this article we propose a concept of network media logic in order to discuss how online social media platforms change political communication without resorting to technological determinism or normalization. We argue that social media platforms operate with a distinctly different logic from that of traditional mass media, though overlapping with it. This is leading to different ways of producing content, distributing information and using media. By discussing the differences between traditional mass media and social media platforms in terms of production, consumption and use, we carve out the central elements of network media logic – that is, the rules/format of communication on social media platforms – and some consequences for political communication.
The current study aims to integrate the findings of previous research on the use of video games by older adults by applying the domestication framework developed in the 1990s. A qualitative study was performed with 35 participants aged between 49 and 73, who were targeted purposefully from a larger sample of 213. The analysis revealed how older adults appropriated digital games using pre-existing, public and co-constructed meanings, as well as how such meanings influence the incorporation of digital games in their daily routine. The study also reveals how the transformation of personal meanings into the public realm can be obstructed by social factors. Finally, the usefulness of the domestication framework for this topic of study as well as implications for future research are discussed.
A thorough understanding of how to evaluate website credibility is a crucial tool for journalists. This study examines how journalism students conduct the online newsgathering process and seeks to understand the decisions they make involving credibility assessment. This was accomplished through a triangulated approach involving a content analysis of video recordings of students’ keystrokes during the newsgathering process, coupled with subsequent semi-structured interviews. The findings suggest that while journalism students exhibit some level of understanding about the importance of verification, they rely strongly on search engines and trust the credibility of search-engine results.
The aim of this research was to investigate the effects of online social networking use on bridging and bonding social relationships as well as on social capital effects. The study examined how the self-systems of users of the social networking website Facebook (where a self-system comprises four elements—self-efficacy, self-assertion, social presence, and self-esteem) and intensity of use affected the abovementioned social relations and social capital effects. Using data from a survey of Facebook users (n =306), the result revealed that Facebook users’ self-systems played an important role in the formation of bridging and bonding social relationships as well as in generating social capital effects. However, self-esteem did not affect bonding social relationships significantly. The study also found that Facebook users’ self-systems mediated the relationship between bridging and bonding social relationships and social capital effects.
The communication model of the network society is not horizontal and flat. Different mediated constructions and centreing performances on new media platforms work towards integrating the symbolic environment, and towards representing the imagined mediated centres. Wikipedia aspires to become ‘the sum of all human knowledge’. Despite being built on anonymous contributions its underlying dynamic is a process of empirically traceable social construction of knowledge. A case study of English Wikipedia’s In the news (ITN) section will be presented. Through flexible mediated content production, based on the routinization of the process in policies and guidelines, Wikipedia constructs social centres through consensus-driven media rituals, based on the neutral point of view. Wikipedia has blurred the border between different types of knowledge in the process of ‘searching for a centre that holds’. It constantly negotiates the border between its internal collaboration and its external symbolic environment.
Communication scholars have both lauded and questioned the Internet’s role in facilitating democracy. However, few studies have examined aggressive communication behavior in online political discussion spaces. Two studies were conducted to examine use of aggressive discussion behaviors online, otherwise known as flaming. Study one utilized a survey of 289 undergraduate students at a large public university. Study two utilized a survey of 305 individuals who frequent political blogs. Results from both studies suggest that individuals are more likely to engage in political flaming when their beliefs are directly challenged. In addition, results indicate that whether an individual’s identity is known or unknown did not influence their intention to flame within the student sample. In the blog-user sample, we found that direct challenges when identities were not known increased intention to flame. Finally, we examine the relationship between political flaming and several individual-level variables.
This article presents a review of the scholarship on social networking services (SNS) in the period from 2006 to 2011. Through a full scan of the academic output published in six high-ranking communication journals listed in the Social Science Citation Index (SSCI) within the six-year period, 84 directly relevant articles were identified. The study summarizes the objects of study, methodological preferences, and thematic patterns of recent SNS research. Challenges to the field and several reflections are addressed. The findings provide not only an overview of current ongoing research trends but also insights for future studies.
While online spaces and communities were once seen to transcend geography, the ubiquity of location-aware mobile devices means that today’s online interactions are deeply intertwined with offline places and relationships. Systems such as online dating applications for meeting nearby others provide novel social opportunities, but can also complicate interaction by aggregating or "co-situating" diverse sets of individuals. Often this aggregation occurs across traditional spatial or community boundaries that serve as cues for self-presentation and impression formation. This paper explores these issues through an interview study of Grindr users. Grindr is a location-aware real-time dating application for men who have sex with men. We argue that co-situation affects how and whether Grindr users and their behavior are visible to others, collapses or erases contextual cues about normative behavior, and introduces tensions in users’ self-presentation in terms of their identifiability and the cues their profile contains relative to their behavior.
Highly engaged gaming and its potentially adverse effects have been the subject of ongoing debate in media and science, most commonly in relation to problematic playing behaviours among adolescents. Although adult gamers are also known to be vulnerable to addictive playing behaviours, this aspect of highly engaged gaming among adults has rarely been investigated. To address this issue, biographical interviews were conducted with 35 adult gamers to explore their interaction with the game, integration of gaming into everyday life, and social interaction in real and virtual life. Participants were also asked about their reasons for becoming involved in highly engaged gaming, and for ending that involvement. The findings indicate that highly engaged adult gamers are a heterogeneous group. Three general types of gamer emerged from the interviews. One of these types showed no signs of problematic behaviour; however, the other two types tended to neglect aspects of everyday life and the real-life social environment in their playing behaviours.
This study proposes a conceptual framework for understanding the driving factors of value-added mobile services use. We offer a novel perspective, through an examination of the user–device relationship, on how the latent use of smartphones enhances the actual use of value-added mobile services. We grounded our framework in both the domestication and Apparatgeist theories as well as the findings from three focus groups. We tested the framework using self-reported data from 414 smartphone users. The findings demonstrate that the symbolic use of smartphones results in increased attachment to smartphones that in turn has a positive effect on deriving experiential value of using value-added mobile services. Symbolic use also has a positive relationship with value-expressiveness resulting from the use of such services. Both value-expressiveness and experiential value have a strong, positive relationship with overall user satisfaction that leads to an increase in the actual use of such services.
This article elaborates a theoretical case for considering new media as productive power, viewing web interfaces as both reflecting and reinforcing social logics. It then details an analytic method for websites – discursive interface analysis – which examines functionalities, menu options, and page layouts for the structures at work within them. The piece concludes with a short, illustrative examination of several official media company websites, articulating the productive constraints of their interfaces and the norms that they construct. Ultimately, the essay offers a tool for the new media research kit to improve our understanding of how norms for technologies and their users are produced and with what implications.
This paper describes the phenomenon of game-biased perceptions and associations, or how, through intensive game play, elements from the game world can trigger thoughts and imagery outside the game world, influencing the perception and interpretation of stimuli in everyday life. Examples include the insertion of game elements in thoughts, perceptions and dreams, the use of specific vocabulary or slang – typical to the game world – in everyday conversations, and the association of real-life objects with game elements. Results from an online survey with habitual players of World of Warcraft confirm the existence of this phenomenon and show that the occurrence of these game-biased perceptions and associations is reinforced by increasing playing time and narrative involvement.
As mobile social network services have been integrated in many people’s daily lives, this study investigated the relationships between gratifications-sought, social network service use on mobile devices, civic attitudes and civic engagement in Mainland China. Data were gathered in a survey of 760 university students. Results showed that gratifications for technological convenience (accessibility), information exchange (cognition needs), and social interaction (recognition needs) significantly predicted civic engagement. The results also demonstrated that civic attitudes and social network service use on mobile devices are positively related to civic engagement. These findings well demonstrated the important role of mobile-based communication in connecting citizens to civil society.
By focusing on the case of the Italian political movement "Five Stars", founded in 2009 by former comedian Beppe Grillo, this article will analyze the resurfacing of a particular kind of power – charismatic authority – through a platform such as Web 2.0 that was expected to promote more rational consensus strategies. Although the political action of the Five Stars movement pretends to be inspired by a participative culture, it is in fact directly ruled by the founder via his blog, with a little space allowed for discussions. In this sense, the rise of Grillo as a political leader seems to both retrieve and renew an old form of authority grounded in a very traditional legitimacy – the charismatic and undisputed leadership of the boss – while at the same time being able to spread through the network. This article will offer an overview of events and also provide a theoretical interpretation.
It is well known that narrative exchange takes distinctive forms in the digital age. Less understood are the digitally based processes and infrastructures that support or constrain the wider exchange of narrative materials. This article reports on research in a UK sixth form college with ambitions to expand its students’ digital skills. Our approach was to identify the preconditions (sometimes, but often not, involving fully formed narrative agency) that might support sustained narrative exchange. We call these conditions collectively ‘proto-agency’, and explore them as a way of establishing what a ‘digital story circle’ (not just a digital story) might be: that is, how new digital platforms and resources contribute to the infrastructures for narrative exchange and wider empowerment in a complex institutional context. During our fieldwork, interesting insights into the tensions around social media emerged. Only by understanding such forms of proto-agency can we begin to assess the participatory potential of digital platforms for young people in education today.
This study analyzes how teens represent themselves through their profile photographs on a popular nonymous chat site. Using visual content analysis methods, we analyzed 400 profile photographs, controlling for the self-reported gender and the apparent race of the photographic subject. The analysis finds significant differences in gaze, posture, dress, and distance from the camera according to gender and race, although racial differences are stronger for boys than for girls. To a surprising extent, the findings mirror previous findings of gender and race differences in face-to-face interaction, suggesting that the teens construe their profile images as invitations to interact with others online. At the same time, their photo choices reproduce culturally dominant ideologies of gender and race as reinforced by mass media images.
Mobile communication emerged as a dominant channel for networked teenagers. While some theorists celebrate possibilities for autonomy, others are concerned that the increased reliance on mobile-based communication leads to disparities in digital skill and status replication. We examined how mobile-mediated behavior among teens interacted with the characteristics of socio-demographics and mobile access to predict (1) levels of diverse use and skill and (2) consequences of skill/use differences (n = 552). Findings revealed that skill/use disparities were manifested based on race, and such variations were associated with status of parents in interaction with mobile phone ownership. Instrumental use and content/creation-based skill had significant impacts on public involvement among teens. Our data have implications for understanding how social backgrounds incubate mobile-based disparities in light of enabling teens’ life chances.
This paper provides an in-depth exploration of the psychosocial factors and processes related to maintaining and losing control during internet gambling. It explores features of internet gambling leading to loss of control, control strategies used by internet gamblers, and the perceived utility of online responsible gambling measures. Interviews with 25 moderate risk and problem internet gamblers yielded rich first-person accounts analysed using interpretative phenomenological analysis. The most frequently identified aspects of internet gambling leading to impaired control were use of digital money, access to credit, lack of scrutiny and ready accessibility. Participants used a range of self-limiting strategies with variable success. Most considered that more comprehensive responsible gambling measures are required of internet gambling operators. The findings provide insights into the cognitive and behavioural processes that moderate problem gambling and are highly relevant in developing effective prevention and treatment programs for this new interactive mode of gambling.
Through an investigation of patterns of use of the location-based social network Foursquare derived from an extensive ethnographic survey of users, this paper focuses on the orientation of users towards location-based social media and mobile computational devices. Utilising Heidegger’s notions of mood and attunement to the world, the paper argues that the towards-which of the user, that is the mood of the user in a phenomenological sense, is critical to their experience of using location-based social media and the revealing of place that emerges from that usage. A contrast between a technological and a poetic or computational revealing of place can then be established based on the phenomenological orientation of user to device, application and world. The emphasis on orientation and attunement has implications for application design and research on user experience.
This article investigates how the Dance Central game series (Harmonix Music Systems) invites and persuades players to experiment with gender performance. Dance Central uses the Xbox 360 Kinect, a motion-sensing interface, to teach players full-body dance routines set to popular club music. This study offers evidence that performative, constructivist gender theories informed the development process for these games, and explores what happens when designers enlist players in putting theory into practice. Dance Central stages visceral encounters with gendered choreography, generating both embodied gender work in the course of gameplay and reflective gender discourse in public-sphere social media. Grounded in qualitative ethnographic research that gives equal attention to interface affordances, game design, player experiences, and game-related discourse, this article offers a case study for understanding how digital media become enculturated as technologies of gender.
Internet gambling offers unique features that may facilitate the development or exacerbation of gambling disorders. Higher rates of disordered gambling have been found amongst Internet than with land-based gamblers; however little research has explored whether Internet disordered gamblers are a distinct subgroup. The current study compared problem with non-problem and at-risk Internet gamblers to understand further why some Internet gamblers experience gambling-related harms, using an online survey with a sample of 2799 Australian Internet gamblers. Problem gambling respondents were younger, less educated, had higher household debt, lost more money and gambled on a greater number of activities, and were more likely to use drugs while gambling than non-problem and at-risk gamblers. Problem gamblers had more irrational beliefs about gambling, were more likely to believe the harms of gambling to outweigh the benefits, that gambling is morally wrong and that all types of gambling should be illegal. For problem gamblers, Internet gambling poses unique problems related to electronic payment and constant availability, leading to disrupted sleeping and eating patterns. However, a significant proportion of Internet problem gambling respondents also had problems related to terrestrial gambling, highlighting the importance of considering overall gambling involvement when examining subgroups of gamblers. It is argued that policy makers should consider carefully how features of Internet gambling contribute to gambling disorders requiring the implementation of evidence-based responsible gambling strategies.
The relationship between social media use and youth’s political participation has been extensively studied. However, explanations for youth’s online collective political activism have been less explored. Previous studies have used the concept of internal political efficacy to examine the relationship between social media and political participation. However, this concept only explains individual political participation, while many political actions are performed collectively. Based on Social Cognitive theory this study propounds the concepts of online political self- and collective efficacy and explores their relationship to online collective political activism. Findings of a survey of members of three activist groups of a US Mid-Western university (n = 222) suggest that a correspondence exists between efficacy perceptions and the level of agency at which the political activities are performed online. Also, online collective efficacy perceptions influence individuals’ participation in online collective actions, but this relationship is moderated by the perceived interdependence of the actions.
A web survey of college students was conducted to examine whether online political expression moderates the effects of political media use on political participation. Results showed that online political expression enhanced the effects of political mobile apps, traditional offline and online media, and social media on political participation. Implications are discussed for a mobilizing role of online media in the democratic process for young adults.
Although we know how and why players cheat in videogames released on consoles or via PC, we know less about perceptions and practices surrounding cheating in social networks games. Such games offer players a style of gameplay—often without an ending and with a free-to-play model—that is quite different from other types of games. In addition, new audiences and demographics are being exposed to this type of games and are playing them. How do players decided what is fair and unfair in such games? How do they cheat? This study begins the process of answering those questions by examining how the definition of cheating and its practices have evolved with the rise in popularity of Facebook games. The answers indicate that players often dismiss the seriousness of social network games, and thus cheating was either not needed or not a part of gameplay expectations.
Students’ increasing use of text messaging language has prompted concern that textisms (e.g., 2 for to, dont for don’t, ☺) will intrude into their formal written work. Eighty-six Australian and 150 Canadian undergraduates were asked to rate the appropriateness of textism use in various situations. Students distinguished between the appropriateness of using textisms in different writing modalities and to different recipients, rating textism use as inappropriate in formal exams and assignments, but appropriate in text messages, online chat and emails with friends and siblings. In a second study, we checked the examination papers of a separate sample of 153 Australian undergraduates for the presence of textisms. Only a negligible number were found. We conclude that, overall, university students recognise the different requirements of different recipients and modalities when considering textism use and that students are able to avoid textism use in exams despite media reports to the contrary.
The number of mobile phone subscriptions worldwide reached almost 7 billion in 2013. Therefore, the social and psychological consequences of the technology are of great interest to new media scholars and policy makers. Adopting an affordance-based approach, this study examines how different uses of the mobile phone are related to individuals’ subjective well-being and social capital. Findings from a national survey showed that both voice and online communication with the mobile phone is positively related to various indicators of subjective well-being and bonding and bridging capital. Moreover, both bonding and bridging capital mediated the relationship between mobile phone use and subjective well-being. On the other hand, non-communicative uses, such as information seeking activities, were negatively related to positive affect and passing time activities were positively related to negative affect. Implications of the findings are discussed.
The present article investigates the influences of new media technologies on perception and practices of warfare. Drawing on established conceptual frameworks, such as virtuous war and diffused war, the article argues for the fundamentally ambiguous nature of the Internet and social networking technologies that facilitate democratic participation and political activism, but at the same time enable unprecedented forms of oppression, surveillance and control. The article develops the term iWar to account for the technological affordances that facilitate the latter, and introduces five key dimensions of the concept – individuation, implicitness, interactivity, intimacy and immediacy. These dimensions are then connected to specific socio-technological dynamics, before their impact on practices and perceptions of warfare is sketched out.
This study explores how parents feel about the Internet and its impact on children, how they manage children’s Internet use, and how they view the role of various socialization agents in creating a safer Internet environment for children. In-depth interviews with parents of children aged 7–12 revealed that parents presumed more positive than negative influence of the Internet on their children and felt confident about their ability to manage their children’s Internet use. This high confidence in their own management, however, seemed to lead parents to be less engaged in purposeful and communication-based parental mediation and be less interested in updating their Internet knowledge. Nonetheless, they argued that parents should be actively engaged in communication with their children and be equipped with Internet knowledge to promote a safer online environment for children. Implications of the findings are discussed and suggestions for future research are provided.
Studies of political discussions online have been dominated by approaches that focus exclusively on deliberation, ignoring other equally relevant communication norms. This study conducts a normative assessment of discussion spaces in two prominent web platforms—Twitter hashtags and newspaper comment sections devoted to particular political issues—applying the norms of communitarianism, liberal individualism, and deliberation. The platforms’ distinct design features and users’ left/right issue stances emerge as significant predictors of normative differences.
In this contribution, a nearly comprehensive survey among creators and performers in media, arts and entertainment in the Netherlands is presented. It concerns the implications of digital reproduction and distribution for the creative professions as perceived by those working in it. Based on regressions and cluster analysis of the survey data, an analysis is provided of income developments and perceived threats and opportunities of digitisation, as well as an exploration of the underlying socio-economic and professional factors. Many creators and performers perceive digitisation primarily as a threat. Although age is a relevant explanatory factor for the opinions regarding digitisation, the notion of a generation gap is shown to be an oversimplification. Other relevant dimensions include income development, education level and the way digitisation has affected respondents’ discipline.
The aim of this study was to test the effectiveness of the Sensibility Development Program against Cyberbullying in raising awareness around cyberbullying and reducing cyberbullying behaviors. The program specifically targeted adolescents who were at risk of exposure to cyberbullying behaviors. For this study, an experimental design with a control group was used (N = 18). The Cyberbullying Sensibility Scale (CBSS) was administered to the experimental and the control groups before and after the program. The experimental group also filled out the Cyberbullying Scale, which measured engagement with cyberbullying behaviors. Statistical analysis indicated that there was a significant difference between CBSS pre-and-post-test scores in the experimental group. No significant difference was found for the control group, suggesting that the program was effective in helping students develop a level of sensibility against cyberbullying. No significant difference was found between pre-and-post-tests with respect to students’ engagement with cyberbullying behaviors. The implications for prevention and intervention programs were discussed.
Crowdsourcing systems do more than get information work done. This paper argues that microwork systems produce the difference between "innovative" laborers and "menial" laborers, ameliorating resulting tensions in new media production cultures in turn. This paper focuses on Amazon Mechanical Turk (AMT) as an emblematic case of microwork crowdsourcing. Ethical research on crowdsourcing has focused on questions of worker fairness and microlabor alienation. This paper focuses on the cultural work of AMT’s mediations: divisions of labor and software interfaces. This paper draws from infrastructure studies and feminist science and technology studies to examine Amazon Mechanical Turk labor practice, its methods of worker control, and the kinds of users it produces.
On 21 April 2011, violence flared in the Stokes Croft area of Bristol following a police raid on a squat. Media coverage suggested that this riot was a manifestation of the campaign against the opening of a Tesco supermarket in the area. Footage later emerged on YouTube, which appeared to support claims by local residents that the violence was caused by heavy-handed police tactics rather than the anti-Tesco campaign. This study uses a critical thematic analysis to explore the comments left by those who viewed these acts of ‘inverse surveillance’, or sousveillance. Results indicate that YouTube provided a space in which alternative views on the Stokes Croft riot were seen and heard but the views of many commentators still appeared to be influenced by the news media.
With digitization allowing for faster and easier sharing and copying of media, the behaviour and attitudes of everyday users of copyrighted material have become an increasing focus of policy, industry and academic attention. This article connects historical characterizations of copyright infringement and the role of the public interest in the development of copyright law and policy with the complex experience of modern, ordinary users of digital media. Users are proposed not as transgressors to be educated, regulated or scared straight, nor as a hazy and largely silent public, but as sources of legitimate perspectives that could contribute to conversations about media, creativity and regulation.
This essay narrates, from a creator-observation perspective, the production of two works of fiction, a book of short stories and a play, based on the principles and technologies of Commons-based peer production. This is potentially interesting from both the Commons-based peer production and the literary perspective. Even though both seem well-matched by their prima facie lack of profit orientation, Commons-based peer production case studies rarely deal with fiction, and regarding plays, artistic creativity is still mostly associated with one, maybe two authors. After tracing and analysing the Commons-based peer production phenomenon, the case studies show concretely the fate of the specific projects as well as how, nowadays, people can get involved in collaborative artistic projects inspired and catalysed by Commons-oriented principles and technologies.
Much attention has been paid to the role of the audience in online news production. However, very little research has addressed how the audience understands this participation. Using the theories of affect and fandom, this paper will investigate the most popular form of online participation – comments. Based on a case study of Australian alternative journalism site, New Matilda, it will argue for a broader understanding of participation online, one that incorporates those who ‘internalise’ their participation and in particular the role emotion plays in audience engagement.
This article evaluates the potential that Twitter affords politicians to communicate to citizens directly, through messages that they broadcast to users who follow them, and indirectly, to the extent that their followers autonomously re-circulate politicians’ messages to their own contacts. Analysis of more than 2 million accounts of followers of 10 national party leaders during the Italian 2013 general election campaign shows that most users are rather inactive and have very small followings. Moreover, the most followed politicians have on average the least active and followed users, and vice versa. Users’ activity and followings are also unevenly distributed, with very tiny minorities accounting for the vast majority of tweets and followers. The most followed followers of politicians are celebrities in realms other than politics, or people who are already highly visible in the politics-media ecosystem. Our findings suggest that most of the potential for indirect communication may lie in the "vital middle" of the Twitter population who are more active than average, but are not part of the restricted elite of high-impact outliers.
The viewing of television programming on screens other than a television set has become increasingly common. This article discusses the different modes of viewing that have emerged as a result of timeshifting, downloading, streaming and mobile technologies. Using data collected from an online survey (n = 671) over a six-month period in 2010–2011, we present a descriptive and inferential statistical analysis of both traditional and emerging modes of viewing. We also examine whether significant differences exist across three demographic variables: gender, age and country or region of residence. Our findings show that while the majority of viewing still takes place in front of a television screen, the computer has achieved secondary screen status among North Americans and equal status among younger viewers and Europeans. Viewing on a mobile device remains minimal across all demographics.
Drawing from ethnographic research of expatriates who use meetup.com and similar digitally based social organizing platforms to access events in Paris, this paper explores how on- and offline meet-up rhetoric and routines contribute to the production of a mobile "sense of place" for people who have relocated or traveled alone. By highlighting how participants may use digital media to create a sense of belonging to an "international community" extendable across a series of local places, this research diverges from earlier studies that have focused on how migrants use media to maintain connections to a "homeland" or to reconstitute the home abroad. Although the paper celebrates new agencies afforded by mobile place-making, particularly for women, I suggest that as professional labor trends increasingly assert the value of placeless-ness, tools that combine communication with location-based digital organizing will only grow in importance and the "support" provided by them should be continually interrogated.
This study examines the effects of micropayments on individuals’ selection and engagement with online journalism. Micropayment represent a means of monetizing online content in which the user pays a small amount of money (i.e., pennies to a few dollars) for each story purchased. Realistically, micropayments have not been a viable option until recently. With the introduction of Google Wallet and other payment infrastructures, micropayments are on the tipping point of mainstream acceptance and use. This study utilizes an experimental design (N = 156) in which motivation (low versus high) and cost (no pay versus pay) were manipulated. The findings demonstrate that while individuals are willing to purchase news via micropayment, they become less likely to select news from opinion-challenging sources. In light of the results, the implications discussed include suggestions for media producers on how to create effective micropayment systems.
This study investigated to what extent sons and daughters influence their parents’ adoption of digital media, particularly the internet, compared to other influence sources. It also explored structural factors that play a role in this bottom-up process, such as socio-economic differences and gender. Finally, it examined the relationship between this bottom-up technology transmission process and parents’ levels of internet self-efficacy and online activities. Drawing from socialization and diffusion of innovation research and using a self-administered random mail survey, we found that children play a role in including their parents in the digital environment, particularly among women, people who are older (35 years old and above), and belong to lower socio-economic groups. We also found that this bottom-up technology transmission is somewhat negatively associated with parents’ internet self-efficacy. Implications and possible interpretations of these results are discussed.
This article analyzes foreign news coverage and sourcing practices in contemporary newsrooms. It builds on theories concerned with the interplay between digital technologies and journalistic practice to explore the use of social media sources at professional journalistic outlets. The central research question deals with the diversity of sources in Belgian newspaper and TV news coverage of the grass roots uprisings in Egypt, Tunisia and Syria in 2011. The quantitative content analysis shows how journalists under normal circumstances in their coverage of the street protests in Egypt and Tunisia still value traditional sourcing practices. In contrast, coverage of the Syrian uprising displays more characteristics of network journalism practices, which can be related to factors of proximity regarding news values. Moreover, we found that when covering Syria, Belgian journalists relied more on on-the-ground, non-mainstream sources that circumvented the restricted information access by means of digital networks and social media platforms.
In April 2004, prior to Google’s flotation in the National Association of Securities Dealers Automated Quotations (NASDAQ) Stock Market, the company filed its S-1 Registration Statement. In addition to financial details, Google’s founders published a personal letter to the company’s potential investors in which they discussed procedural issues as well as philosophical ones. Since then, the founders of three other Internet companies – Groupon, Zynga and Facebook – have published similar manifestos in their S-1 statements. This first attempt to explore these manifestos uncovers how they function as a political and persuasive discourse. Using rhetorical analysis, this study identifies shared rhetorical strategies aimed at constructing a new business discourse. The founders’ efforts are important not only because they are counterintuitive to traditional business practices, but also because they signal the realization of an alternate business discourse that is informed by and based upon a new managerial style and Web 2.0 cultural values.
The Occupy movement has drawn attention to the political potential of online communities, and raised questions about the forms of emotional commitment that such communities engender. It has also generated a backlash, as supporters of the political-economic status quo have gone online to question or condemn the movement. This paper performs a discourse analysis of the messages left at one anti-Occupy site called We Are The 53%, in order to see whether such messages engaged with the idea that the current economic system creates unfair hardship and suffering. Surprisingly, the majority of the messages at We Are The 53% did not deny the existence of such hardship, but instead evinced a kind of superficial empathy with the suffering of others that viewed others’ misfortune as ultimately manageable. The paper thus questions the progressive political value of empathy in online spaces.
This article explores new forms of ethnic humor as emergent in a salient arena of contemporary culture: our electronic mailboxes. We argue that two processes underpin the manifestations of ethnic humor as it ‘goes online’: the global turn and the turn to genre plurality. We examine the implications of these processes through (1) content analysis of 1000 Israeli humorous ‘forwards’ and (2) a grounded analysis of 130 texts representing ethnic groups with varying degrees of proximity to Israeli culture. Regarding the global turn, we found that non-local ethnicities are ‘imported’ to the local symbolic sphere via new forms of humor. Regarding the turn to genre plurality, results indicate that while old forms of ethnic humor typically include explicit stereotyping, new forms introduce a wider variety of stances towards ethnic stereotypes, ranging from their reproduction in visual language to a polysemic stance, and finally to their neutralization.
The concession and victory speech is a ritual in American politics, described by Corcoran as a "rite of capitulation," in which both candidates at the end of an election sanction the legitimacy of the process, agree on the outcome, and start the political transition. Concession and victory speeches emerged as a distinct convention in the television era, but as web services like Twitter take on a larger role in electoral politics, traditions like the concession are being adapted to new formats. The literature has identified a series of substantive and procedural conventions for conceding and claiming victory, but it is unclear how these conventions hold up as technology evolves. An examination of 200 Twitter feeds from congressional, senatorial, and gubernatorial candidates during the 2010 midterm elections shows that while candidates touch some of the traditional concession themes, the procedural rules to concession have not migrated unchanged to the online world.
An exploratory mixed-methods study involving a combination of online ethnography and descriptive statistics was conducted to investigate school-related vlogging. Five areas were emphasized: (1) characteristics of school-related vlogs, vloggers, and viewers; (2) vlog context (where recording occurred); (3) vlog content (what was said and shown); (4) vlogger culture (patterns of speech or practice); and (5) motivations for vlogging about school. A purposive sample of 120 personal video blogs (vlogs) was collected through a systematic process on YouTube during a three-month period. Results of the study revealed that vloggers were young, recorded in multiple settings including classrooms, showed and described their school experiences, shared a vocabulary for interacting with an audience, and vlogged for a variety of reasons including the desire to alleviate boredom, for fun, because friends were doing it, to build confidence or improve their speaking skills, document their experiences, share information, or to connect with others.
Although considerable research has identified patterns in online communication and interaction related to a range of individual characteristics, analyses of age have been limited, especially those that compare age groups. Research that does examine online communication by age largely focuses on linguistic elements. However, social identity approaches to group communication emphasize the importance of non-linguistic factors such as appearance and non-verbal behaviors. These factors are especially important to explore in online settings where traditional physical markers of age are largely unseen. To examine ways that users communicate age identity through both visual and textual means, we use multiple linear regression and qualitative methods to explore the behavior of 201 players of a custom game in the virtual world Second Life. Analyses of chat, avatar movement, and appearance suggest that although residents primarily used youthful-looking avatars, age differences emerged more strongly in visual factors than in language use.
This article examines Universal City Studios v. Reimerdes and its appeal (Universal v. Corley), which tackle the question of whether code is speech, protected under First Amendment law. Computer code raises problems for free speech law, as code can be seen as both expression and conduct. The legal decisions in the case created an expression/function dichotomy that limited recognition of expressivity to communication among programmers through unexecuted code. This dichotomy creates a low bar for the regulation of code, including uses of code as political expression and dissent. Cultural definitions of computers and legal notions of authorship and agency rooted in old media kept the judges from considering the functional capacities of code as speech. However, legal consideration of this functional expressivity is necessary in order to recognize the actual political and cultural uses of digital media and to enable a more nuanced regulatory framework.
Despite revolutionary expectations about information and communication technologies (ICT), the academic understanding of what exactly these technologies bring to individual lives remains incomplete. We know very little about how individuals perceive the value of ICT products, and even less about the process by which these value perspectives are built. This paper contributes to addressing these gaps. It presents an empirical study comparing the perceived use-value of personal computers and mobile phones. The findings show that the day-to-day value of innovations is deeply embedded in the existing and newly emerging social contexts. Thus, societal transformations, such as becoming an information society, cannot be reduced to matters of technological possibilities. The paper also builds a construct for the sense-making process that clarifies that compared to mobile phones, computers are more difficult to position in mind, purchase and use, require more support from social contacts and are only meaningful in selective contexts.
Despite the increasing popularity of offline "meetups" among online community participants, little is known about their effect on the health and function of these communities. Using longitudinal network data of both public and private communications among participants of an online community for science fiction fans, this study represents one of the first systematic assessments of the impact of meetups on community participation and members’ bridging and bonding social capital. Results showed that meetups would enhance attendees’ bonding social capital, but that increase would come at the expense of bridging social capital, reducing the opportunity for new members to join and find acceptance in the community. The effect of meetup on community participation was mixed.
Celebrity gossip blogs, some with millions of readers, are important sites for the interactive construction of addiction. The highly editorial nature of these blogs combined with their low bar to participation make them ideal sites to study how bloggers and readers interpret celebrity drug use. Through a case study of the widely known gossip blogger Perez Hilton’s coverage of actress Lindsay Lohan’s legal troubles, and reader responses to these stories, I show how interactive discussion of celebrity reinforces dominant constructions of habitual drug use as a form of badness and sickness best treated with jail and coerced treatment. Overall, I argue that new media forms such as celebrity gossip blogs are unlikely but important sites of social problem construction, maintenance and reinvigoration.
Drawing on a participatory observation in the popular social networking site (SNS) Netlog among Northern Belgium youngsters, this paper offers insights on how SNS institutions can be understood as actors that order storytelling practices in everyday life. Specifically, this paper deals with intimate storytelling practices that give meaning to sexuality, gender and relationships, developing a feminist and queer political critique on SNSs’ focus on the production of intelligible intimate identities and endless performative flows of stories. Theoretically, this paper proposes to put central everyday media-related practices to understand SNSs as actors shaping intimate stories, dialectically brought in relation to the website’s political economies and the cultural powers through which software is designed. Empirical illustrations show how de Certeau’s concept of tactics is useful to expose a complex struggle between digital media institutions power and everyday appropriations.
Is public debate on the Internet polarizing? Some scholars warn that the Internet is an ‘anti-commons’ where political positions are extreme, while others view the Internet as a moderating influence on political polarization. We examine polarization trends in a regional, Utah-based news website, with a random sample of 1768 comments over a two-year period. Focusing on the most contentious issue during this time—immigration—we find that extreme anti-immigrant sentiment decreases over time despite key political and religious events. We argue that emerging public spheres, like newspaper discussion forums, might reveal a general public inclination towards moderation during heated national and regional debate.
Computer game modding, from modifying, combines several important issues: digital skills, play, community, making, and remixing. Yet, little academic work has explored the motivations and sense of community that modders have. This study is the first quantitative survey of game modders, and combines quantitative survey data with qualitative interview material. Findings suggest that modders are both old and young, mod more than one game or game series, have a strong sense of community, and enjoy helping others. Many respondents had contributed to other mods or had co-authored mods, and modding communities may function as online collaboratories. Although some research stresses how modders hope to get jobs in the gaming industry, overall the industry was not a motivator for most respondents.
The new media situation gives fuel to increased competition between narratives. In the sphere of security this poses challenges to government strategic narratives. Scholars, drawing on findings from the Anglo-Saxon sphere, suggest that the new media activism gives rise to counter-hegemonic narratives that thrive on and through social media sites. We argue that the emergence of counter-narratives in the sphere of security depends upon a few key dynamics that might vary with political context such as political culture, the size of the blogosphere, the debate in mainstream media and socialization processes within the military organization. Our case study of Swedish blogging about Sweden’s military contribution to the International Security Assistance Force mission in Afghanistan suggests that blogs are mainly used to sustain – and not to challenge – the governmental narrative. This invites us to question the significance of new media platforms as counter-hegemonic forces in communities beyond the Anglo-Saxon sphere.
Previous research shows that the influence of a computer game’s task demand on the mood-repair capacity of game play follows a quadratic trend: mood repair increases as task demand goes from low to moderate levels, after which further increases in demand reduce repair. Applying selective exposure logic to this finding, we reasoned that familiarity with games known to vary in task demand should influence game choice among users experiencing negative moods. To test this, a 2 x 3 experiment was conducted, varying induced participant mood (boredom, stress) and computer game task demand (low, moderate, or high). Findings revealed a curvilinear association between task demand and game choice replicating the association between task demand and mood repair in previous research. Participants preferred moderate task demand over high and low task demand, and this preference was stronger for stressed participants. In addition and in line with mood management theory, resultant mood repair was greatest for stressed individuals choosing moderate demand, and bored individuals choosing high demand.
Longitudinal interorganizational relationships in New Orleans are used to assess the ways in which organizations employed information and communication technologies to (re)connect to their social networks and with what impact regarding post-disruption capacity building. Findings reveal tensions in old and new media use and that using multiple media is an organizing mechanism that improves rebuilding efficiency and effectiveness. Specifically, using mixed media, more so than any one old or new media, facilitated bridging and bonding social capital to expand network capacity. An Organizational Media Spectrum model integrates media intimacy, familiarity, and network capacity to illustrate the relationship between media strategies and organizing processes for building capacity in social networks.
This article investigates how the Chinese-language Cyberspace influences the identity construction of migrant netizens. Two dimensions of the Chinese-language Cyberspace are identified – homeland media and ethnic media. While ethnic media has been researched extensively, online homeland media is largely overlooked in academic research. Using Chinese migrants in New Zealand as a case study and combining the analyses of empirical data derived from interviews and online texts, this research argues that online homeland media is a potent factor in the construction of migrant identity and deserves more academic attention. It reinforces a sense of being ‘authentic Chinese’ among migrant netizens. Simultaneously yet in contrast, online ethnic media helps to reconstruct ‘being Chinese’ – as migrants and as an ethnic minority in the host country. The deterritorialised Chinese-language Cyberspace provides a virtual space where migrant identity is constantly negotiated between various factors of acquired Kiwiness and inherited and reconstructed Chineseness.
This paper argues that conversation analysis (CA) has much to offer studies of online interactions and, particularly, online interactive journalism. CA provides a methodological opportunity to closely investigate the structure of public discourse in new media platforms, and power relations between journalists and audiences in instances of interactive journalism. The paper introduces CA and discusses how it may be combined with other methods in order to pinpoint the characteristics of online interactions in general and interactive journalism in particular. In the second half of the paper, the CA-inspired methodological approach used to analyse a case study of an interactive live blog in the Norwegian online newspaper VG Nett is presented.
Analyses of survey results from a random sample of women bloggers (N = 298) show three motivations drive women to use social media – information, engagement, and recreation. The recreation motivation outweighs the other two motivations in predicting frequency of social media use. However, when differences between Facebook, Twitter, and other social media were considered, results show women bloggers turn to social media in general for recreation, but to Facebook for engagement and to Twitter for information. Findings also show that psychological needs for affiliation and self-disclosure are related to the engagement motivation, and self-disclosure is associated with the information motivation. The results are discussed in relation to need theory.
This study develops the concept of brand interactivity based on the characteristics and definitions of interactivity and applies it to advergames. Brand interactivity is significant in advertising research and practice because this concept extends the perspective of interactivity from media to brands. The results of an experiment indicate that consumers have more positive attitudes toward a brand and stronger purchase intentions when playing advergames with brand interactivity rather than without brand interactivity. As this study shows, the role of brand interactivity in advergames provides insights for advertising scholars and practitioners seeking ways to improve consumers’ experience with brands through interactive media.
This paper examines recent acclaim for professional embedded photojournalists who visually document the experience of US soldiers in Afghanistan using the popular mobile photo application Hipstamatic. These photos have stirred controversy among fellow journalists and cultural critics regarding the use of photo filters in Hipstamatic and similar app Instagram, their contribution to the de-professionalization of photojournalism, and the depiction of war as stylishly vintage. The debates about Hipstamatic and Instagram in war photography open up a whole series of enduring questions about distinctions between photography and illustration, photography and photojournalism, professional and amateur, and reporting and editorializing. In consideration of the shifting nature of digital photography, photojournalism, and specifically war photojournalism, I argue that this discourse about the use of mobile apps overlooks another important ethical issue: the implications of non-soldiers mimicking the imagined hand of the modern smartphone-equipped US soldier, particularly in light of soldiers’ own complex media-making practices.
An implicit assumption underlying previous interactivity studies is that every time people use a communication medium (e.g., website) or device (e.g., smartphone), they perceive its interactivity through analyzing it from scratch trait-by-trait. As psychologists have long shown, however, we quite often skip such an intensive analysis, and rely on our expectations or schematic knowledge to perceive/evaluate an object. This study is designed to develop a measure of individuals’ expectation of interactivity toward a medium, called expected interactivity (EI). After specifying three conceptual dimensions underlying EI – sensory, semantic, and behavioral dimensions – scales for capturing them are developed, refined, and validated through multiple studies. Implications for future interactivity research are discussed.
This essay1 examines the ambiguous character of videogame console modification chips (MOD chips) in the space of videogame piracy. While it is possible for these chips to be used to "pirate" versions of games for these devices, they also expand the utility of the devices by adding capabilities. Perhaps more significantly, MOD chips also enable users to create software and videogames that run on these consoles outside the typical rules and regulations of the videogame industry. Ethnographic work amongst Nintendo DS ("dual screen") MOD communities is examined to illuminate this understudied space of cultural production.
To extend research on online impression formation and warranting theory, the present investigation reports a Brunswick lens model analysis of Facebook profiles. Facebook users’ (n = 100) personality (i.e. extraversion, agreeableness, conscientiousness, neuroticism, openness) was self-reported. Facebook users’ profiles were then content analyzed for the presence and rate of 53 cues. Observers (n = 35), who were strangers to profile owners, estimated profile owner personality. Results indicate that observers could accurately estimate profile owners’ extraversion, agreeableness, and conscientiousness. For all personality traits except neuroticism, unique profile cues were diagnostic warrants of personality (i.e. indicative of profile owner personality and used to estimate personality by strangers). The results are discussed in relation to warranting theory, impression formation, and lens model research.
This article explored the key issues in the development of mobile telephony in Botswana from 1998 to 2011. The study has shown that as a developing country, Botswana has done well to develop and structurally position the mobile telephony sector for the benefit of its citizens. This is evidenced by the high rate of subscription of mobile telephony countrywide and continuous attempts by the government to network under-served communities. However, the sector has been left in the hands of a quasi-governmental corporation and private individual businessmen. In addition, there is serious competition for subscribers amongst network operators, uneven diffusion of network technologies and inadequate communication signal in some remote areas. Therefore, this study argues for additional reforms, with a view to strengthening and positioning the sector for effective use in order to deliver social services and increase diversification of the economy.
This study surveys the fundamental technical approaches adopted by Renaissance artist Jacopo de’ Barbari in drafting his 1500 bird’s-eye view of Venice, as well as the ideological and military implications that accompanied the map’s production. In doing so, the authors point out some fundamental parallels between the masterpiece of Renaissance map-making and the current computer-supported digital representations of urban spaces. The historical sources indicate that de’ Barbari’s map was a composite image stitched together from numerous partial views; such partial views were already "digitized" and consequently mechanically reproduced and manipulated into one synoptic image whose sheer size and amount of detail was able to evoke in viewers an experience of virtual reality. Ultimately, the study challenges the rhetoric of newness that dominates current media studies by emphasizing the need to separate what is genuinely new in our everyday experiences of media from what has been seen before.
This paper examines youth digital cultures in rural/small town Gujarat, India and brings forth a perspective from the Global South in understanding the net generation. We examine how the location and dominant discourses intersect with digital technologies and re-configure aspects of daily lives, such as study, leisure, and friendship; how youth negotiate their interactions with digital media as one aspect of their larger lifeworlds; and how these negotiations influence cultural practices within structural environments. Youth in this study treat new media and technologies as one limited component of otherwise rich lives and social experiences. While new technologies promote individualistic mobility, Indian youth of small towns and rural places still live in collective social structures that shape their orientations. New media are at the periphery of their lives, as these youth have strong interpersonal connections that are rooted in geographic proximity and active school experiences.
Alternate Reality Games can be used to reinforce classroom knowledge by encouraging collective learning practices and focusing on new media literacy skills. An Alternate Reality Game creates a game space from real-world locations by relying on information, both online and offline, to physically involve players in a game "space." While the majority of large Alternate Reality Games, to date, have been used as part of marketing campaigns, an increasing number of faculty teaching topics in digital media, technologies, and game studies have begun to employ the alternate reality game in the classroom. We argue that the affordances of Alternate Reality Games are best integrated within a "play-revise-design" format. By appropriating this emerging format in classroom spaces, we hope to teach students concepts such as new media literacies, the values of "safe failure," and social learning, while giving students the tools for interactive storytelling.
Based on a model that includes three sub-circuits, i.e. technology, culture, and market, this paper shows that the Asian online gaming market has its peculiarities, which are reflected in the case study of popular "cute" games in the Taiwanese market. Asian-oriented "cute" games are based on the themes of Japanese video game culture and Manga, thus creating an Asian-style amusement, which establishes friendly gameplay and an easy-to-use environment. Two types of "cute" games: girls’ games and children’s games, are well accepted by young females in their twenties and by children in the 10 to 15 age group, who are resident in Taiwan’s urban areas. Asian "cute" games present a form of cultural hybridity, a combination of American digital entertainment and Asian urbanized culture. They have become a form of cultural flow in the regional market, established on the basis of Asian modernity and consumerism.
In the time since the rise of the Internet, it has often been claimed that it has the potential to contribute to the quality of democracy by fostering citizens’ involvement in politics. So far, empirical evidence regarding this purported effect has been mixed, and many questions about the consequences of specific forms of political Internet use (PIU) have remained unanswered. This study expands the knowledge about the relation between PIU and political involvement by examining the effect of active and passive forms of PIU on citizens’ political involvement: more specifically, interest and voter turnout during election times. The results obtained from a panel study of a representative sample of the Dutch population (N = 985) reveal a positive relation between particular forms of PIU on the one hand and voter turnout and political interest on the other hand. In addition, for two specific forms of PIU, the positive effect on voter turnout is more prevalent for citizens who exhibit lower levels of political interest.
In the context of modern western psychologised, techno-social hybrid realities, where individuals are incited constantly to work on themselves and perform their self-development in public, the use of online social networking sites (SNSs) can be conceptualised as what Foucault has described as a ‘technique of self’. This article explores examples of status updates on Facebook to reveal that writing on Facebook is a tool for self-formation with historical roots. Exploring examples of self-writing from the past, and considering some of the continuities and discontinuities between these age-old practices and their modern translations, provides a non-technologically deterministic and historically aware way of thinking about the use of new media technologies in modern societies that understands them to be more than mere tools for communication.
Posting comments on the news is one of the most popular forms of user participation in online newspapers, and there is great potential for public discourse that is associated with this form of user communication. However, this potential arises only when several users participate in commenting and when their communication becomes interactive. Based on an adaption of Galtung and Ruge’s theory of newsworthiness, we hypothesized that a news article’s news factors affect both participation levels and interactivity in a news item’s comments section. The data from an online content analysis of political news are consistent with the hypotheses. This article explores the ways in which news factors affect participation levels and interactivity, and it discusses the theoretical, normative, and practical implications of those findings.
This research examined how social self-efficacy, collective self-esteem, and need to belong can be used to predict teens’ use of social media. The particular focus was on how these social psychological variables together with social media use account for variation in teens’ participation in a flash mob – an exemplar of 21st-century collective action. Empirical data come from a survey of teens in a major Midwestern city in the USA. Teens’ need to belong was positively associated with the amount of time they reported spending on social networking sites, even when controlling for gender, race, and household socio-economic status. Both teens’ social self-efficacy and time spent on YouTube were positively associated with their intention to participate in a flash mob in the future. These and other findings are discussed in the context of the role of social media in youth culture and collective action.
Traditionally, media critics play a central role in the attribution of symbolic value to cultural products. This article studies empirically how the process of cultural evaluation is affected by the rise of peer-produced criticism online. More specifically, I examine how the discourse that critics employ to substantiate their aesthetic evaluations differs across media platforms and is affected by the institutionalization of critics, the symbolic dimensions of the reviewed film and the overall media attention paid to that film. Empirically, this study involves a multi-level analysis of 624 film reviews, which attends to media-level and film-level characteristics. The results reveal that the ascendance of peer-produced content not only challenges the hierarchical model of cultural evaluation, which remains in use, but adds a further dimension. At the same time, differences across media platforms (print, webzines, film blogs, amateur postings) reveal continuous rather than dichotomous patterns, thus emphasizing the blurring of media boundaries.
Max Weber and Emile Durkheim made an important contribution to our understanding of new information and communication technologies (ICTs). While they did not discuss ICTs in their work, they provided conceptual tools at the macro-, meso- and micro-social levels that help us understand the use of ICTs. We examine how Weber’s iron cage and Durkheim’s mechanical solidarity and ritual present a coherent account of how ICTs sustain cohesion and also enmesh us in mediated interactions in complex societies. Thus, they directly address the question of the implications of increasingly mediated relationships, which is overlooked by theories that focus only on the relation between individuals and technology. Unlike other theorists who do focus on the societal level, Weber and Durkheim are more concerned with their routine workings, providing a more grounded, everyday, and in this sense realistic understanding of ICTs and social change.
Given Facebook’s popularity for the maintenance of interpersonal relationships, this investigation examined the extent to which frequency of Facebook communication with a specific friend predicts relational interdependence. The chief goal of the investigation was to extend media multiplexity theory by examining whether attitudes toward (a) online self-disclosure and (b) online social connection moderated this association. Results not only replicated previous findings that multiple media are associated with relational interdependence, but also supported the hypothesized moderation of online communication attitude. Based on these results, the manuscript explores how media multiplexity theory might be extended to account for communicator cognitions about communication media.
In this paper, we explore the impact of the use of an interactive video website, comprising videos promoting a company’s core values, on organizational learning. More specifically, we studied how the use of a video website affected the awareness of a company’s core values and whether or not this would also influence the behaviour of the employees. Two web surveys were designed for the study. The first survey was conducted prior to introducing the video website. The second survey was a follow-up survey in order to assess cognitive and behavioural effects. As a complement, we also conducted focus groups. We identified a slightly negative effect on cognition and behaviour. A number of factors that might explain the negative effect were identified. Employees that perceived themselves as active participants were more likely to prefer video, were more satisfied and perceived greater positive effect on cognition and behaviour.
This study provides an empirical account of how an online community has employed social media to mobilize people for a political goal. The case explored is a Twitter-based community in South Korea that calls for the elimination of a conservative national daily newspaper and whose activism is contextualized in the political history of Korea. Based on the mixed-method approach, the research results suggest that the role of the group organizer as an information provider and coordinator contributed to the sustainability of the group, and that group members formed a collective identity through the framing process of discourse. In addition, massive "retweeting" and "culture jamming" tactics were found to be strategically employed to enhance group solidarity, to broaden the base of support, and to crystallize involvement into political acts with other offline actions. Rather than decaying to an echo chamber or "slacktivism", the online community seemed to demonstrate a new form of collective activism through the mediation of technology in everyday life.
Our focus lies on moral emotions in the social virtual world Second Life (SL). Based on media equation theory we could expect that moral emotions regulate social virtual interactions in a similar way as they do in real life (RL). However, emotions are also linked with involvement, and SL residents presumably are more involved in SL compared to non-residents. Via two quasi-experiments, we tested to what extent moral emotions felt when being cheated on by a love partner are comparable in intensity when this happens in SL versus RL. Results show that for SL residents the intensity of moral emotions did not differ between SL versus RL situations, whereas for non-residents a SL situation triggered less intense emotions. Further, for SL residents the level of involvement in SL had a significant impact on the moral emotions in response to a SL situation. In social virtual worlds, media equation thus seems to depend on involvement.
This paper presents a critical examination of the social interactions among Massively Multiplayer Online Game (MMOG) participants. Drawing on the conceptual framework of "third places" and prior empirical studies, this study aims to map the social world of a popular MMOG, EverQuest II, primarily relying on unobtrusively collected behavioral server logs. Analysis of network patterns revealed that the social architecture of the world was quite effective in shaping the structure of interaction, as the involvement in various social networks was influenced by class choice and character level. However, sociability among players was quite diffuse, with a sizable number of players opting to play solo despite the built-in mechanisms that encourage collaborative play.
In November 2010, WikiLeaks released over a quarter of a million US State Department diplomatic cables to the world’s media, exposing private communications between diplomatic officials at US embassies across the globe and the State Department at Washington, DC. This study analyzes the WikiLeaks controversy through institutional views of the US news media. Our analysis of 83 newspaper editorials found four prominent themes in US newspaper discourse: (1) The contrast between the "discretion and maturity" of traditional journalism and the rash actions of WikiLeaks; (2) The need for "old media" in a new media landscape; (3) The tension between the public’s right to know and national security; and (4) The invocation of the Pentagon Papers as a way of drawing clear lines of difference between journalism’s past and its possible future. Our findings indicate ongoing tension between "old" and "new" media at a time when definitions of journalism are increasingly diffuse.
Everyday gendered experiences provide an affective framework for understanding participation in massively multiplayer online games (MMOGs) and their community forums. Debates on the World of Warcraft online forums about changes to an upcoming in-game character named Ji Firepaw, who initially greeted characters with gendered and sexist dialogue, demonstrates how games and game communities are embedded in larger cultural contexts. Themes like the feminist as killjoy, anxious masculinity and player agency recur across official and unofficial WoW forums regarding Ji Firepaw. These concerns rely upon and aim to reinforce gendered power dynamics, illustrating how the digital and the virtual are not independent spaces. Rather, MMOGs and their associated online environments are experienced as part of the everyday, such that feminists and feminism are treated as threats to these virtual spaces and, by extension, to the enjoyment and sociability of an implicitly broader set of shared values about gender and sex roles.
This article explores the communicative relationship between civic organizations and young citizens as a clue to understanding the potential for youth re-engagement through digital communication. It develops a framework of two ‘civic information styles’ that contrasts the expectations of information in the mass media era with those emerging today, and proposes that one source of contemporary disconnect may be that many civic groups remain entrenched in a mass media information paradigm—and so fail to communicate in ways that resonate with young people. Existing literature suggests that recently created, online organizations will be most likely to embrace a newer, more youth-friendly communication style; those organizations working within the formal political realm may be most reticent. A study of 60 organizations’ communications through Facebook mainly confirms these expectations, but low levels of youth-friendly communications across the sample raise doubts about the likelihood of a civil society resurgence through social media.
In a representative survey of the Dutch population we found that people with low levels of education and disabled people are using the Internet for more hours a day in their spare time than higher educated and employed populations. To explain this finding, we investigated what these people are doing online. The first contribution is a theoretically validated cluster of Internet usage types: information, news, personal development, social interaction, leisure, commercial transaction and gaming. The second contribution is that, based on this classification, we were able to identify a number of usage differences, including those demonstrated by people with different gender, age, education and Internet experience, that are often observed in digital divide literature. The general conclusion is that when the Internet matures, it will increasingly reflect known social, economic and cultural relationships of the offline world, including inequalities.
The technology that allows readers to post anonymous online comments on newspaper websites gives readers unprecedented opportunities to participate, but poses challenges to the journalistic value of transparency, practice of gatekeeping, and conception of expertise. This nationwide survey of 583 US journalists explores whether the technology has affected their work practices, workplaces, or news coverage. The study, grounded in social shaping of technology theories, finds that journalists are not opposed to sharing their web platforms with readers’ comments, but dislike user anonymity and ignore reader input. Despite the technological affordance that provides journalists a means to receive instant, global feedback from readers, journalists are maintaining their jurisdiction over news content and are not participating with readers in mutual shaping. This study finds that journalistic norms and conceptions of expertise prevent journalists from engaging with readers.
This study explores how mobile phone-savvy Asian college students use mobile news, especially news posted on mobile-accessible Twitter-like microblogs, to stay informed about current events. Our survey of more than 3500 college students in Shanghai, Hong Kong, Singapore and Taiwan asks why young people turn to mobile phones for news and how the news-getting behavior is related to the level of press freedom in their respective societies. The results show that using mobile phones to read news and follow news posts on mobile-accessible microblogs is rapidly on the rise and significant differences among respondents in the four cities exist; press freedom was found to be negatively related to reading and following news via mobile phones. Finally, the study discusses the role of press freedom in accounting for these societal-level differences.
An ongoing debate concerns the extent to which political consumerism constitutes political behavior. To address this debate, researchers have examined several predictors of political consumerism, but have not focused on its communicative dimensions, especially with respect to digital media. In this study we conceptualize political consumerism as a form of civic engagement, and we theorize that people who use social media are more likely to engage in political consumerism than those who do not. Using original survey data collected in the US, we find that political consumerism is more closely related to civic engagement than it is to political participation, and that use of social media mediates the relationship between general Internet use and political consumerism.
An ongoing scientific and cultural debate has questioned whether using the internet has changed users in relevant ways. We investigated whether men who have sex with men and who use the internet to meet sexual partners consequently perceived any changes in themselves and in others. We interviewed 36 men and conducted a thematic analysis of the interview transcripts. Results suggest that many men perceived both sexual and non-sexual self-changes, such as a greater acceptance of their sexuality, the exploration of new sexual possibilities, more assertive communication styles and, for a few, the occurrence of an excessive online behavior and diminished emotional availability towards others. Some also tended to be more suspicious of others both on- and offline. We believe our results help build a strong case for the existence of a subjectively perceived internet-related impact on these men’s selves and their perception of others.
This article interrogates the emerging modes of civic engagement connected to the mobile camera-phone, and the ways in which they require us to rethink what it is to bear witness to brutality in the age of fundamentally camera-mediated mass self-publication. I argue that the camera-phone permits entirely new performative rituals of bearing witness, such as dissenting bodies en masse recording their own repression and, via wireless global communication networks, effectively mobilizing this footage as graphic testimony in a bid to produce feelings of political solidarity. Critically, the performance of what I elect to call ‘citizen camera-witnessing’, as exemplified by contemporary street opposition movements including those in Burma, Iran, Egypt, Libya and Syria, derives its potency from the ways it reactivates the idea of martyrdom: that is, from its distinct claim to truth in the name of afflicted people who put their bodies on the line to record the injustice of oppression.
The empirical material of this article consists of interviews with politicians in Västerbotten, an area in the north of Sweden. The aim of the article is to identify and analyse how these politicians relate to digital information technology and new media. What democratic opportunities and risks of information technology and new media are reflected in interviews with the politicians? What does this technology and these media mean for politicians’ political strategies and for their identity production as professional politicians? We argue that the interview data reflect two partly contradictory political identities: on the one side a progressive and modern political identity, and on the other a ‘real’ and ‘authentic’ political identity. However, both identities are consistent with a digital discourse and are populist due to their pro-technological character.
This article expands the scope of agenda-building research, which has traditionally focused on the ability of press releases, press conferences, and political ads to influence media coverage. In-depth interviews with political reporters and editors at US newspapers during the 2012 campaign found that tweets from political leaders are used by journalists in ways that suggest first- and second-level agenda building. Participants gave examples of how political tweets have shaped their coverage in terms of the events they cover, the sources they interview, the quotes they use, and the background information they rely on to decide how to cover an issue. In addition, political tweets that contribute the most to coverage tend to have several elements in common.
The role of the internet in large-scale demonstrations, as witnessed in the Arab Spring, has been debated and reflects continued interest in the intermingling of social movements and digital technology. Yet behind these large photogenic events stand other less obvious social activities that may be equally profound, particularly in the form of alternative institutional frameworks that better meet the social needs of individuals than current models. We categorize these "dissident" frameworks as "parallel poleis" as developed by Czech philosopher and activist Vaclav Benda and offer two case studies to support this contention. At the heart of parallel poleis lies the notion that digital technologies are uniquely positioned to reflect and facilitate the political expressions of individuals due to low-cost transactions, ease of use and large social network reach possibilities. The sociopolitical ramifications of a parallel polis as conceptualizing the social–technical interaction warrants further discussion.
Most studies in the mobile communication field focus on the acceptance of the technology rather than the resistance of it, a trend that makes researchers try to understand only the powerful actors in society. Instead, this paper explores the socio-economic characteristics of mobile phone service have-nots. Based on an analysis of samples from three consecutive nationwide annual surveys in Sweden, this study finds that two socio-economic factors – age and the household income – remain significant to explain non-usage of mobile phone services. Other variables dynamically change over time without a significant effect. This finding supports the argument that most socio-economic factors are transient at different stages of the adoption of innovation. Since the benefits of mobile phones are related to social networks (the more people you know, the more beneficial), it is not surprising that, in the long run, elderly people with low income, who typically have a decreasing social network, find this technology no longer purposeful and finally refuse it. This indicates that the status of the have-nots may not reflect socio-economic inequalities in general, but rather individuals’ preference when managing their social situation. This is relevant with the argument that a universal service policy should be based on connectivity, that is, people’s need for communication rather than solely promoting subsidizing a particular technology or service. The policy, therefore, should consider the technological frame sharing – the interpretation of the technology shared by members of a relevant social group, that is, users, service providers and regulators, to bring a more socially constructed technology that can protect individuals with less socio-economic power from being socially excluded.
Internet governance is a difficult horse to catch. Far from being a coherent field of study, it presents itself as scattered across a range of disciplinary approaches that come with distinct theoretical, methodological and analytical preoccupations. In this paper, we critically review existing literatures on governance of, on and through the internet and draw attention to the ways in which they help perform the worlds in which they have their place. Retelling the case of the ‘Twitter Joke Trial’, we highlight the contingent and at times conflicting roles attributed to people, technologies and institutions, as well as the concerns that come with these. Rather than striving for a coherent definition of ‘internet governance’, we draw on recent work in science and technology studies to show that acknowledging the performativity and multiplicity of different modes of governance can open up a productive line of inquiry into the recursive relationship between governance research and practice.
This study examines American high school students’ school-related information-seeking. Comparing advantaged and disadvantaged students’ practices, the research illuminates three phases of their information-seeking activities: 1) learning-opportunities for digital skill building, 2) information-retrieval tactics, and 3) information-evaluation strategies. The inquiry delineates several distinct categories of practice corresponding to each of these phases. In successful information-seeking, learning-opportunities enhance skill acquisition for effective information-retrieval that is followed by discerning information-evaluation. In unsuccessful information-seeking, inadequate learning-opportunities result in ineffective information-retrieval that is followed by disengaged information-nonevaluation. Significantly, gendered differences emerge in this final part of the sequence. Findings indicate that unskilled female information-searcher are more likely to adopt an overtrusting stance. By contrast, unskilled male information-searcher are more likely to adopt an undertrusting attitude towards online content. Both groups of unsuccessful information-searcher truncate this necessary evaluative stage and end the information-seeking process before it can bear fruit.
Media scholars have studied and critiqued search engines – and in particular the dominant commercial actor, Google – for over a decade. Several conceptual and methodological problems, such as a lack of technological transparency, have made a detailed analysis of concrete power relations and their effects difficult. This paper argues that a microeconomic approach can aid media scholars in examining the complex interactions that underpin the dynamics of information visibility unfolding around the Google search engine. Using the concept of a ‘three-sided market’, we characterize the business model built around google.com as the foundation of the company’s success. We then argue that the combination of search and advertising services, and in particular advertising network services, creates powerful incentives to orient the results page in self-serving ways, leading to fundamental conflicts of interest exacerbated by Google’s dominant position in both markets. Based on search engines’ mass media-like capacity to shape public discourse, we consider the identification of economic forces both as a prerequisite for a robust critique of the current situation and as a starting point for thinking about regulatory measures.
More than any other form of online activity, the practices of online information search have been overwhelmingly associated with their straightforward utility and with the potential alterations in the socio-economic structure that the access to this information, or lack thereof, entails. However, even when afforded such an apparently instrumental role, several important elements of the Internet are based on, and oriented towards, culture, identity and collectivity, and relate to a symbolically un-fragmented system that remains largely unconscious. In this paper we appropriate the concept of ontological security to explore the autonomy of the cultural dimension of online search, which has gone largely unanalysed in the literature. Ontological security is the unconscious sense that individuals have about the continuity and order in events related to their lives. At the collective level, it relates to the stability of the symbolic structures of society, which are both inclusive and exclusionary. Through a series of qualitative and quantitative empirical exercises, we show that search engines (1) construct ontological meaning as much as they provide utility, (2) relate to unconscious individuation even more strongly than rational instrumentality and (3) help in dealing with existential questions about the informational chaos of reality generated during the realization of global events. Even in the seemingly individualistic information society, search brings a clearer sense of the position of the subject in relation to the collectivity.
Despite growing interest in search engines in China, relatively few empirical studies have examined their sociopolitical implications. This study fills several research gaps by comparing query results (N = 6320) from China’s two leading search engines, Baidu and Google, focusing on accessibility, overlap, ranking, and bias patterns. Analysis of query results of 316 popular Chinese Internet events reveals the following: (1) after Google moved its servers from Mainland China to Hong Kong, its results are equally if not more likely to be inaccessible than Baidu’s, and Baidu’s filtering is much subtler than the Great Firewall’s wholesale blocking of Google’s results; (2) there is low overlap (6.8%) and little ranking similarity between Baidu’s and Google’s results, implying different search engines, different results and different social realities; and (3) Baidu rarely links to its competitors Hudong Baike or Chinese Wikipedia, while their presence in Google’s results is much more prominent, raising search bias concerns. These results suggest search engines can be architecturally altered to serve political regimes, arbitrary in rendering social realities and biased toward self-interest.
In this paper we employ a conceptual repertoire from philosophical hermeneutics and literary aesthetics to examine people’s expectations of and trust in interactive media. Drawing on data from two projects, first, with young professionals on their perceptions of the informational value of various media, and second, with youthful users of the online genre of social networking sites, we present findings on perceptions of authorial presence and constructions of an imagined author. We conclude that an (imagined) author plays a key role in media users’ ability to critically use interactive media and evaluate the relevance and reliability of media content, rather than functioning as an authoritative originator of the meaning. We argue that this is important not only for contemporary research in critical digital literacies, but also for the intrinsic importance of trust in any act of communicative engagement.
Search has assumed a position of central importance in the way that people access and use online information and services. In this introduction we summarize the four articles constituting this themed section, and in so doing explore the ascendancy of search, the power it bestows upon those who control it, its role in shaping access to information, and its capacity to function as a mirror for society. We point to important outstanding questions and suggest some avenues for future work in this area.
Understanding class as a process of self-making in relation to a particular, historical form of capitalism, in this article we argue that media and communication (from face-to-face and old mediums such as radio to internet-powered tools) must be conceptualized as an emerging structural dimension for class formation. Based on ethnographic fieldwork on the Media Mobilizing Project in Philadelphia, a community-based media and communications infrastructure and a network of organizations across the region, we develop a conceptual approach we call concentric practices, which provides us with a framework of how contemporary class formation is occurring through the use of media and communications. Concentric practices we understand and analyze along three overlapping processes, which establish a "common" among the different fragments of the working class: communicative spaces, narrative practices and shared struggles. Analytically, these concentric practices describe a process of thickening and converging of the atomized and fractured neoliberal working class. This model can be employed as a heuristic framework for a host of similarly situated dynamics, aiding in teasing out and better understanding processes of class formation under neoliberal capitalism.
The growing usage of social media by a wider audience of citizens sharply increases the possibility of investigating the web as a device to explore and track political preferences. In the present paper we apply a method recently proposed by other social scientists to three different scenarios, by analyzing on one side the online popularity of Italian political leaders throughout 2011, and on the other the voting intention of French Internet users in both the 2012 presidential ballot and the subsequent legislative election. While Internet users are not necessarily representative of the whole population of a country’s citizens, our analysis shows a remarkable ability for social media to forecast electoral results, as well as a noteworthy correlation between social media and the results of traditional mass surveys. We also illustrate that the predictive ability of social media analysis strengthens as the number of citizens expressing their opinion online increases, provided that the citizens act consistently on these opinions.
Despite the impact that Internet-mediated advocacy organizations have had on American politics over the last decade, we are still learning about how they work. This is even truer for Internet-mediated issue specialists that focus on a single issue, such as climate change. Based on interviews with key staff members of two climate change advocacy campaigns, this article examines how these organizations communicate and mobilize citizens around their issue and the underlying assumptions behind their strategies. Interviews revealed a focus on like-minded issue public mobilization and online-to-offline social movement building strategies. The paper also examines how these organizations can influence policy debates by mobilizing issue publics, shifting debates to more favorable public arenas, and reframing them in ways more favorable to their causes. Implications for the future of climate policy and Internet-mediated advocacy research are discussed.
Spoof trailers are trailers for a non-existent film that typically has a parodic tone, changing the genre of the source film or films. They may combine materials from different films in the form of mash-ups or re-order scenes or shots of a single film, altering the original title cards and voiceover narration. They may also incorporate images and sound bites from popular media artefacts. Spoof trailers have also become one of the key manners through which Internet users inscribe their creativity on the Web, defy copyright laws and re-contextualize previously existing cultural material to challenge the distinction between producers and consumers. I seek to analyse what are the aesthetic characteristics of spoof trailers, the viewing environments in which they exist and the dominant logics at work within the Internet to account for this emerging, Web-specific, form of film culture.
The uprisings after the 2009 elections in Iran generated debate on new media’s potential to affect dissent in authoritarian countries. We surveyed 2800 young, educated, metropolitan, and technologically savvy Iranians over a year after the election and during the uprisings in the Middle East and North Africa to examine what sources these youth use for information, the extent to which they rely on new media for political exchanges, their experiences with online censorship, and political efficacy as related to new media. Although the Internet was stated as the most important news outlet, state-controlled television was often used, and Twitter was the least prevalent new media platform. Personal issues and IT/science were more often discussed via new media than politics. Further, it was using new media, not talking politics online, that predicted the frequency with which respondents encountered blocked websites online and also perceptions of their ownpolitical efficacy. Although our findings may support voices that are skeptical about technology’s ability to sustain revolution, we also identify what can be described as hubs of politicized Iranian youth.
This study aims to explore Turkish citizen-consumers’ understanding of and reactions to censorship of websites in Turkey by using in-depth interviews and online ethnography. In an environment where sites such as YouTube and others are increasingly being banned, the citizen-consumers’ macro-level understanding is that such censorship is part of a wider ideological plan and their micro-level understanding is that their relationship with the wider global network is reduced, in the sense that they have trouble accessing full information on products, services and experiences. The study revealed that citizen-consumers engage in two types of resistance strategies against such domination by the state: using irony as passive resistance, and using the very same technology used by the state to resist its domination.
The purpose of this article is to explore textism in English as adopted by American deaf adolescents, examining its features and social function within the under-represented population of deaf teens in growing research on texting. This case study collected a corpus of 370 text messages exchanged via cell phone between a high-school pair at a US residential school. Also included were survey responses from 35 high-school students and interviews with the texting pair and several teachers, all of which enhanced the understanding of how deaf adolescents at this school used texting for communication. The corpus was analyzed, along with the surveyed general characteristics of texting. The pair’s messages indicated that the deaf adolescents adopted various characteristics of textism used by the English-speaking hearing adolescents studied by other researchers. However, the corpus also showed incidents of characteristics unique to the deaf teens’ texting, such as structural transfer from sign language.
This article focuses on the concept of labor in co-creation, arguing that its definition needs to be expanded to include a process of intensity. Intensity foregrounds the different degrees in which participants involve themselves in a craft, and also the elements of time, effort, and affectivity. Using game modification as a case study, the article analyzes how automated, computerized systems of evaluations, embedded into webpages, can create grounds for a self-understanding of productive abilities. Maneuvering through the three registers of industry, websites, and game modders, it examines the discourses of evaluative systems and details how participants use these technologies to self-manage and calibrate their labor. Interviews showed that the increasingly competitive drive for optimal standards of production comes at a cost to the well-being of participants. Studies of labor therefore need to consider the "intense" aspect of participatory production, and the impact it may have on its participants.
This article explores implications of the transition to an environment in which users have become secondary gatekeepers of the content published on media websites. This expanded user role, facilitated by technology and enabled by digital news editors, includes assessment of contributions by other users; communication of the perceived value or quality of user- and journalist-produced content; and selective re-dissemination of that content. The result is a two-step gatekeeping process, in which initial editorial decisions to make an item part of the news product are followed by user decisions to upgrade or downgrade the visibility of that item for a secondary audience. Preliminary empirical evidence indicates these user gatekeeping capabilities are now pervasive on US newspaper sites.
Based on 17 in-depth interviews with people involved in the Occupy Wall Street (OWS) movement, we present a typology of how Twitter is used in the service of protest that draws attention to its utilization in conjunction with face-to-face actions. The OWS case study demonstrates how the rapid digital circulation of texts allows protestors to quickly build a geographically dispersed, networked counterpublic that can articulate a critique of power outside of the parameters of mainstream media. Furthermore, we find that the relay of pre-existing material was perceived to be just as meaningful a form of participation as drafting original compositions. By including these forwarding activities in their online efforts, these Twitter users worked to expand the circulation of information building and sustaining an OWS counterpublic. However, dependence on this external platform leaves protestors vulnerable to restrictions on their ability to communicate, as well as to unwanted surveillance from potentially hostile authorities.
China has become one of the biggest consumers and producers of online games in the world; however, little is known about a burgeoning secondary industry emerging out of the socioeconomic interaction between gamers and the online gaming industry. Through the lens of online gaming guilds—the intermediary institutions between the industry and gamers—this article discusses how the Chinese information economy’s dependence on consumer labor and the gamers’ entrepreneurial resourcefulness have produced a secondary industry. As the secondary industry has evolved, the gaming industry has come to depend on the productive play of consumers. This changing regime of value has given rise to bio-political control of consumer labor and, along with state control, is drawing gamers into the tug-of-war between entrepreneurial invention and labor exploitation. By depicting the complex negotiations between capital and labor, and community and commerce, on both subjective and institutional levels, this article re-examines and explicates the Western debate over consumer digital cultural production and its social, economic, and political implications.
With the emergence of the blogosphere, women have gained a unique opportunity to share their experiences. This study explored the formation of self and the conceptualization of sports in the "Sports Blog" directory of BlogHer, a women’s blog network. A content analysis of 449 profiles in the directory revealed that women bloggers tend to use blogging to document personal experiences of participation in sports and to provide resources for others about physical activity, health, and fitness. Women’s active and participatory relationship with sports defies both stereotypical representations of women in mainstream sports media and hegemonic masculine discourses replicated in the blogosphere. We suggest that women who blog about sports challenge assumptions about sports consumption and engagement in sports. This study offers an alternative conceptualization of sports blogging as well as a broader understanding of the role of sports in women’s lives.
Crucial to contemporary debates on political space is a common understanding of changing conditions, not least brought on by developments in communication and media, especially with regards to online activity, that are leading to a spatial ‘shift’ upwards to the global. This article seeks to contribute to the debate on new media technologies and political space by exploring the way in which space comes to matter in the context of alternative user-generated news sites. Drawing especially on the case of OhmyNews International and the difficulties this site has had with moving from a domestic space to a global space of activity, this article makes the case for a much more comprehensive integration of research into online practices into the often parallel debate on the globalization of politics.
This study examined multiple layers of private disclosure on the microblogging site Twitter. Survey data (N = 375) were collected from current Twitter users (N = 198), nonusers (N = 116), and dropouts (N = 61). Data from current Twitter users revealed the existence of multiple strata of private disclosure boundaries on Twitter. There were significant differences at the descriptive and inferential levels among the multiple dimensions of private information, including daily lives, social identity, competence, socio-economic status, and health. Private information regarding daily lives and entertainment was disclosed easily and located at the outermost layer of the disclosure onion. In contrast, health-related private information was concealed and located within the innermost layer of the disclosure onion. ANOVAs (N = 375) also indicated that there were significant differences among current Twitter users, nonusers, and dropouts with regard to personality traits and privacy concerns about Twitter. Theoretical implications were discussed.
The popularization of microblogging in China represents a new challenge to the state’s regime of information control. The speed with which information is diffused in the microblogosphere has helped netizens to publicize and express their discontent with the negative consequences of economic growth, income inequalities and official corruption. In some cases, netizen-led initiatives have facilitated the mobilization of online public opinion and forced the central government to intervene to redress acts of lower level malfeasance. However, despite the growing corpus of such cases, the government has quickly adapted to the changing internet ecology and is using the same tools to help it maintain control of society by enhancing its claims to legitimacy, circumscribing dissent, identifying malfeasance in its agents and using online public opinion to adapt policy and direct propaganda efforts. This essay reflects on microblogging in the context of the Chinese internet, and argues that successes in breaking scandals and mobilizing opinion against recalcitrant officials should not mask the reality that the government is utilizing the microblogosphere to its own advantage.
The paper examines Facebook’s ambition to extend into the entire web by focusing on social buttons and developing a medium-specific platform critique. It contextualises the rise of buttons and counters as metrics for user engagement and links them to different web economies. Facebook’s Like buttons enable multiple data flows between various actors, contributing to a simultaneous de- and re-centralisation of the web. They allow the instant transformation of user engagement into numbers on button counters, which can be traded and multiplied but also function as tracking devices. The increasing presence of buttons and associated social plugins on the web creates new forms of connectivity between websites, introducing an alternative fabric of the web. Contrary to Facebook’s claim to promote a more social experience of the web, this paper explores the implementation and technical infrastructure of such buttons to conceptualise them as part of a so-called ‘Like economy’.
Communication technologies are widely used to manage interpersonal relationships, but little is known about which media are most useful at different stages of relationship development, and how the pattern of usage may be influenced by contextual factors or users’ gender. Drawing on theories of relationship development, this study examined usage patterns among 34 college students participating in six geographically stratified focus group interviews. Analyses revealed a sequence of media use tied to stages of relationship development – from Facebook in early stages to instant messaging and then cell phones as a relationship progressed. Judgments about the efficacy and appropriateness of using a medium were based on how well its salient features matched prominent goals or addressed major concerns of a relationship at the given stage. International students added two technologies to the sequence to accommodate time differentials and distance from communication partners. Males were less explicit about the sequence, except when referring to cross-sex relationships.
Wikipedia is often presented within a foreshortened or idealized history of encyclopedia-making. Here we challenge this viewpoint by contextualizing Wikipedia and its modes of production on a broad temporal scale. Drawing on examples from Roman antiquity onward, but focusing on the years since 1700, we identify three forms of encyclopedic production: compulsive collection, stigmergic accumulation, and corporate production. While each could be characterized as a discrete period, we point out the existence of significant overlaps in time as well as with the production of Wikipedia today. Our analysis explores the relation of editors, their collaborators, and their modes of composition with respect to changing notions of authorship and originality. Ultimately, we hope our contribution will help scholars avoid ahistorical claims about Wikipedia, identify historical cases germane to the social scientist’s concerns, and show that contemporary questions about Wikipedia have a lifespan exceeding the past decade.
This article analyses the use of social media by both candidates and citizens in the 2011 Finnish parliamentary election campaign. Utilizing data on the candidates’ use of various social media sites, survey data from the 2011 Finnish election study, and survey data from a Finnish panel, the analyses reveal that the significance of social media was generally modest in the election campaign. The findings show that although candidates did use social media extensively, the on-line electoral patterns were found to be mostly normalized. The citizens’ use of social media in the campaign was also very low and its impact on their voting decision even smaller. However, the irrelevance of political interest in explaining extensive social media use, found in the analyses, break established patterns explaining political participation.
Since 2003, UNESCO has promoted and protected the function and values of intangible heritage. A method of safeguarding employed by UNESCO is the storage of videos of immaterial heritage on YouTube. Individuals have also been producing videos of the very practices sanctioned by UNESCO and uploading them to this website. The combining of UNESCO and user-generated heritage videos is producing informal archives of digital heritage. This exploration of YouTube as an archive of intangible heritage examines whether social archiving has the potential to counter official heritage narratives that can reproduce distinctions based upon gender. The capacity of social archiving to challenge gendered divisions is examined through the Mevlevi Sema (or whirling dervish) ceremony of Turkey, safeguarded by UNESCO in 2005. This research, which integrates social media and archive studies with actual and virtual ethnography, considers technical aspects including algorithms as well as social and cultural facets of digital media.
This article takes the political engagement of hackers as a prism for examining the relations between technological determinist thinking and collective action. The concept ‘collective action framing’ is borrowed from social movement theory to describe how hackers have appropriated notions of a post-industrial, information society in their struggles against intellectual property laws and state censorship. Hackers have reintroduced an element of conflict and antagonism into otherwise politically innocuous visions of post-industrialism. This residual of antagonism can be traced back to the roots of the post-industrial myth in Marxist, historical materialist theory. By exploring these origins, the article proceeds to compare the hopes invested by hackers in the emancipatory force of information technology with the earlier beliefs of labour movements that the forces of history were on their side. Building on this comparison it is argued that technological determinism does not always lead to political resignation, but can also serve as a foundation for collective action.
The proportionality of the UK Digital Economy Act 2010 which aims to curtail illegal peer-to-peer file-sharing is examined in this paper in the light of changes in online norms and culture. Based on an analysis of recent studies and a critical reflection on the nature of changes in digital media production and file-sharing behaviour, we conclude that the Digital Economy Act introduces disproportionate social costs for UK Internet users, with uncertain prospects for improving creative industry revenues. The wider implications of these developments for the emerging online culture are also considered.
Much of the work performed by the global translation industry is handled by freelance labor. This segment of the industry has seen a radical structural transformation that has accompanied a radical transformation in the media environment that supports its work. The emergence of online freelance translation marketplaces has married the logics of standardization, automation, and protocol to casual labor, motivated by incremental profit and lubricated by entrepreneurialism. Customs and practices native to contemporary internet culture generate a freelance translation machine made of equal parts flesh and silicon that manages skilled labor algorithmically. In parallel with the specific case of freelance translation practices, this article develops and deploys a notion of algorithmic culture that accounts for the integration of human cognition in computational processes. Consequently, the possibility emerges that users instrumentalize algorithms even as algorithms instrumentalize users.
The role that emotions play in shaping mass political behavior is increasingly well researched. This study refocuses the debate to explore the effect that the emotions expressed by candidates (target affect) through new media have on participation, rather than the effect of emotions felt by voters (observer affect). A unique experiment embedded in a nationally representative online survey demonstrates that appeals invoking target affect can strongly increase citizens’ political participation both online and offline. Contrary to fears that the use of emotions by political elites will agitate the least knowledgeable citizens, however, the results demonstrate that it is the most politically-engaged citizens who are mobilized by such appeals. These findings have significant implications for our understanding of the participatory consequences of emotional political messages on the Internet.
This study examined the effect of smartphone and social networking service (SNS) usage on various aspects of social capital, including trust, organizational participation, political participation, and network resources. The study further examined whether SNS usage moderates the relationship between smartphones and social capital. A cross-sectional survey data (N = 339) from a random sample of university students was gathered. The results demonstrated that smartphone and SNS usage have direct effects on all social capital dimensions. In addition, the intensity of smartphone usage has an indirect effect on various social capital dimensions, except organizational participation. These results provide evidence that smartphone and SNS usage is not intrinsically harmful to one’s social capital and may in fact broaden social capital among its users.
We examine how an Irish stigmatised neighbourhood is represented by Google Street View. In spite of Google’s claims that Street View allows for ‘a virtual reflection of the real world to enable armchair exploration’ (McClendon, 2010). We show how it is directly implicated in the politics of representations. We focus on the manner in which Street View has contributed to the stigmatisation of a marginalised neighbourhood. Methodologically, we adopt a rhetorical/structuralist analysis of the images of Moyross present on Street View. While Google has said the omissions were ‘for operational reasons’, we argue that a wider social and ideological context may have influenced Google’s decision to exclude Moyross. We examine the opportunities available for contesting such representations, which have significance for the immediate and long-term future of the estate, given the necessity to attract businesses into Moyross as part of the ongoing economic aspect of the regeneration of this area.
This article advances a sociological approach to computational journalism. By "computational journalism" the article refers to the increasingly ubiquitous forms of algorithmic, social scientific, and mathematical forms of newswork adopted by many 21st-century newsrooms and touted by many educational institutions as "the future of news." By "sociological approach," the article endorses a research model that brackets, at least temporarily, many of the current industry concerns with the practical usability of newsroom analysis. The bulk of the article outlines a series of six lenses through which such an approach to computational journalism might be carried out. Four of these lenses are drawn from Schudson’s classic typology of the sociology of news—economic, political, cultural, and organizational approaches. In addition, the author adds Bordieuean field approaches and technological lenses to the mix. In each instance, the author discusses how particular approaches might need to be modified in order to study computational journalism in the digital age.
Information technology is ever-changing. Information and communication technology (ICT) journalists play a significant part in diffusing, explaining and interpreting these new technologies and in forging the societal understanding of future trends, influencing both their audience and the developers they cover. They are important gatekeepers and their coverage is – most likely – decisive for the success or failure of new products. To explore this function of ICT journalism, an online survey of 102 ICT journalists in Germany was conducted, including 32 journalists in managing roles. This study focuses on two research questions: (a) how do ICT journalists perceive their relationship to and their effects on the audience; (b) how do journalists perceive their relationship with and their effects on ICT manufacturers? Our findings suggest that ICT journalists picture themselves in a key role as clandestine deciders who shape the audience’s consuming behaviour, as well as developers’ strategies for designing products.
Comparing new media to older media can help identify fundamental uses and perceived effects of communication technology. This study analyzes one soldier’s milblog (military blog) and one Civil War soldier’s letters and diaries to understand how milblogs compare to older forms of soldier correspondence. Despite the overt distinction in technical systems utilized, this analysis demonstrated that the communications through the milblog and letters/diaries share tremendous similarities. In composing their correspondence through these distinct media, each soldier maintained similar anxieties over technological affordances, perceptions of their audience, and motivations for corresponding. Though there were certainly differences in style and content, little that was done or accomplished via the milblog was without direct precedent in the Civil War letters and diaries.
This article explores how a new generation of smartphones, social software, GPS and other location-based technologies offer the ability to create new cultural spaces and publication models. These technologies allow us to digitally superimpose information on the physical world which, in turn, allows for the re-imagining of places and even identity. In this article a locative and social media art project is presented that engages with Melbourne’s status as the second UNESCO City of Literature. The project brings poetry into the street while, at the same time, occupying the floating worlds of social media. By pinning community-generated poetry to site-specific spaces on Google Maps, the article argues that a layer of narrative can be added to the readers’ perceptions of their immediate surroundings when viewing the site-specific poems through their mobile phones. Finally, the article considers the implications of Web 2.0, smartphones and location-based technologies for creative writing and arts practices.
This paper is a study of consumer resistance among active abstainers of the Facebook social network site. I analyze the discourses invoked by individuals who consciously choose to abstain from participation on the ubiquitous Facebook platform. This discourse analysis draws from approximately 100 web and print publications from 2006 to early 2012, as well as personal interviews conducted with 20 Facebook abstainers. I conceptualize Facebook abstention as a performative mode of resistance, which must be understood within the context of a neoliberal consumer culture, in which subjects are empowered to act through consumption choices – or in this case non-consumption choices – and through the public display of those choices. I argue that such public displays are always at risk of misinterpretation due to the dominant discursive frameworks through which abstention is given meaning. This paper gives particular attention to the ways in which connotations of taste and distinction are invoked by refusers through their conspicuous displays of non-consumption. This has the effect of framing refusal as a performance of elitism, which may work against observers interpreting conscientious refusal as a persuasive and emulable practice of critique. The implication of this is that refusal is a limited tactic of political engagement where media platforms are concerned.
Online news production is guided by journalists’ institutional orientation such as monitoring and imitation, which can result from power relations among popular news websites. Bourdieu suggested that news media are positioned within a set of economic and symbolic power relations. Given this framework, this study investigates how 13 popular Korean news websites respond to headlines of top online stories on their competitor websites by tracking the headlines on an hourly basis during one consecutive week. The results indicate that the top-ranked news websites often initiate the posting of headlines, whereas others simply follow the headlines by posting similar headlines. But symbolic power relations are not straightforward, because the leading news websites imitate the headlines posted by intermediary or following news websites. Power relations for the production of online news are a complex and fast phenomenon.
The interest in social virtual worlds with multiple functions has mushroomed during the past few years. The key challenge social virtual worlds face while attempting to anchor and serve the masses is to reflect the core beliefs of their users. As existing research lacks insight into these core beliefs, this study aims to contribute to the existing knowledge base by proposing and testing a model grounded on the decomposed theory of planned behavior. Predicated on the multipurpose nature of social virtual worlds, the model proposes medium-specific attitudinal, normative and control beliefs as determinants of continual use intention. The model is tested with a sample of 2175 users who inhabit Habbo Hotel – one of the largest social virtual worlds in the industry. The results indicate significant though different influences of attitudinal and control beliefs. The most fundamental finding is the irrelevance of normative beliefs, which puts the social character of social virtual worlds into perspective.
This study developed a research model of mobile voice communication on the basis of the social skills deficit hypothesis. In the model, poor social skills were related to less face-to-face and mobile voice communication, which was linked to greater loneliness. Structural equation modeling analyses of survey responses from 374 adults supported the social skills deficit hypothesis in that poor social skills were related to less involvement in face-to-face communication and greater loneliness. Also, as expected, more face-to-face interactions were associated with lower levels of loneliness; however, more cell phone calling was associated with greater loneliness. Additional regression analyses revealed that the positive relationship between mobile voice communication and loneliness was more pronounced for those who have more friends than those who have fewer friends.
This article intervenes in video game studies’ recent turn to (and enthusiasm for) player-centered approaches to understanding video games’ social, cultural, political, and economic implications. Such approaches repudiate ostensibly formalist or ‘structural’ game studies and insist that analyses of gaming situations emphasize ways in which gaming subjects’ playful acts of appropriation or subversion allow those subjects to resist complete determination by game-structures and act ultimately as arbiters of a video game’s meaning, utility, or effectivity. The author demonstrates how player-centered discourses in video game studies participate in a rich history of ‘active audience’ research in media and cultural studies. Arguing that research on player practices does not completely escape the forms of reductionism it sets out to avoid, the author offers additional conceptual tools for engaging the complexity of contemporary gaming situations. The article concludes with a discussion of ways in which one such situation – gold farming – might be examined as an assemblage through an approach that responds to this complexity and avoids a particularly constraining model of agency inherent in player-centric game studies.
This paper examines how the use of social media affects participation in offline demonstrations. Using individual web survey data from Norway, we ask whether social media usage serves to re-affirm or transcend socioeconomic divides in participation. In addition to data on demonstration participation in general, we also use the data on the Rose Marches that were organized after the 22/7 terror events as a critical case. Our results show that the type of participant mobilized via the social media is characterized by lower socioeconomic status and younger age than those mobilized via other channels. We also show that connections to information structures through social media exert a strong and independent effect on mobilization. Our findings thus appear to corroborate the mobilization thesis: social media represent an alternative structure alongside mainstream media and well-established political organizations and civil society that recruit in different ways and reach different segments of the population.
This study examines the effects of presence when respondents played a golf game using virtual golf simulators. The respondents were able to use real golf clubs and accurate swing-and-ball-tracking technology for a realistic experience. The perceived enjoyment, perceived value, and behavioral intention were measured. Data were collected using a convenience sample of 275 virtual golf simulator players. Multiple regression analyses revealed that social presence had a pivotal role in explaining perceived enjoyment, perceived value, and behavioral intention. However, telepresence was not a significant predictor for those variables. Results of simple regression showed that perceived enjoyment was significantly associated with perceived value and behavioral intention. The results also showed that perceived value significantly predicted behavioral intention. The findings imply that the success of virtual golf simulators may be more related to an enhanced sense of socialization with other players, rather than the virtual reality technology itself.
While emerging research illuminates how youth engage with digital media, relatively little attention has been given to moral and ethical issues. Drawing on interviews with 61 teens and young adults, we explored the extent to which youth’s approaches to online life include moral or ethical considerations. We report the prevalence of three ways of thinking about use of social networks, massive multiplayer games, Wikipedia, and downloading. We found that individualistic thinking (focusing on consequences for oneself) dominated participants’ thinking; moral thinking (considering known others) was somewhat prevalent; and ethical thinking (acknowledging unknown others and communities) was least prevalent. We explore the targets and triggers of these approaches to online life, discuss ethical lapses observed, and consider theoretical and practical implications.
Since the mid-2000s, some US and British news organizations have hired programmers to design data-driven news projects within the newsroom. But how does the rise of these "programmer-journalists," armed with their skills and technical artifacts, really affect the way journalism can contribute to the public good? Based on an empirical study in Chicago, we show in this article that although they have built on previous historical developments, these programmer-journalists have also partly challenged the epistemology conveyed by the computer-assisted reporting tradition in the US, grounded in the assumption that data can help journalists to set the political agenda through the disclosure of public issues. Involved in open source communities and open government advocacy, these programmers and their technical artifacts have conveyed challenging epistemological propositions that have been highly controversial in the journalism community.
The most heated public debates on the subject of violent computer games in Germany take place following incidents of school shootings. Such reactions are often conceptualized as moral panics and signs of underlying social conflict. Focus is rarely on the violent computer games themselves. Actor-network theory allows for an analysis of how phenomena are sequentially drawn together, contingent upon the material available for the press at specific times, to which violent computer games can be related. Six months of press coverage following the 2006 school shooting in the German town of Emsdetten were not a continuous narrative of violent computer games, but divided into six distinct phases. In these, violent computer games achieved several different identities. Both the way the material was brought together in the press and the contingent events beyond the context of publishing houses were decisive for which identities were generated in the press, and which of these became the most enduring.
The article examines how the challenge of participation is becoming a part of professional journalism culture in a newsroom where news policy relies on articulating the plurality of its ethnically diverse audiences. This study moreover attempts to understand the dynamics of the organizational and professional discourses and practices determining how the culture of journalism evolves. The article relies on conceptualizations from critical discourse analysis and cultural historical activity theory. The data analyzed consists of in-depth interviews with journalists from the Australian Special Broadcasting Service. Two discourses are analyzed: those of participation and objectivity. The case study illustrates through the merging of the discourses and the emergence of hybrid news ideals how the process of change is inherently complex and contradictory and suggests how the notions of participation and objectivity need to be explored as historical and contextual constructions.