This article draws on research with young NEETs (not in education, employment or training) in Leeds in order to contest the assumption that technological qualities informing new media devices (here mobile phones) simply or transparently translate into social or ontological categories. We draw on a long-term ethnographic study of NEET individuals to argue that one of the underpinning principles of mobile phones – that they pertain to mobility and that mobility is positive and agential – is called into question. Our aim is not only to unpack a number of concepts and assumptions underpinning the mobile phone but also to suggest that these concepts unhelpfully (and even detrimentally) locate mobile phones in relation to the technological possibilities on offer without taking into account what is simultaneously made impossible and immobile, and for whom. Finally, when we set the digital experiences of NEETs alongside the discourses around mobile phones, we find that mobility is restricted – not enabling, and that it is forged in, and articulated as part of an everyday life that is dominated by the social and economic horizons set by the groups status as NEET.