MetaTOC stay on top of your field, easily

A semiotic theory of institutionalization

The Academy of Management Review

Published online on

Abstract

Management theory emphasizes that what actors do is often not what they say, but tends to assume that what actors do is what they mean or that what they mean is what they say. These assumptions are problematic when studying the institutionalization process in which doing, saying, and meaning move from the micro level to the macro level. I argue that the three are distinct correlates of social reality that correspond to the semiotic triangle comprised of referent, signifier, and signified, which is key to understanding institutionalization. I combine the semiotic triangle and the chain of signification to conceptualize the process of institutionalization as the coevolution of the three correlates of the sign. Specifically, I identify two kinds of institutionalization: denotational and connotational. Whereas denotational institutionalization entails the coupling of the referent, signifier, and signified, connotational institutionalization involves decoupling among the three. Furthermore, decoupling not only occurs between doing and saying, as existing management studies assume, but also between doing and meaning as well as between meaning and saying. Based on this conceptualization, both kinds of institutionalization processes increase the taken-for-grantedness of the sign, but what is taken for granted differs drastically, which explains the heterogeneity in the institutionalization process.