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From Victim to Perpetrator: The Cascading Impact of Perceived Negative Workplace Gossip on Hospitality Employees

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Cornell Hospitality Quarterly

Published online on

Abstract

Cornell Hospitality Quarterly, Ahead of Print.
Drawing on cognitive dissonance and social identity theories, this study examined how and why perceived negative workplace gossip influenced the counterproductive behavior of hospitality employees at work. Using time-lag data collected from hospitality ...