Cross-Channel Impacts of Platform-Based Online Promotions: Evidence From a Leading Restaurant Chain in China
Published online on December 26, 2025
Abstract
Cornell Hospitality Quarterly, Volume 67, Issue 2, Page 217-239, May 2026.
Food delivery platforms have fundamentally reshaped the restaurant industry, yet the impact of platform-based online promotions on offline and overall performance remains underexplored. Drawing on theories of consumer attention, anchoring effects, and cue ...
Food delivery platforms have fundamentally reshaped the restaurant industry, yet the impact of platform-based online promotions on offline and overall performance remains underexplored. Drawing on theories of consumer attention, anchoring effects, and cue ...