Unfulfilled: Collaborative Robots and the Persistence of Tough Jobs in e-Commerce Warehousing
Published online on December 19, 2025
Abstract
Work and Occupations, Ahead of Print.
This paper investigates workers’ experiences with collaborative robots in e-commerce fulfillment centers (FCs). Powered by the latest algorithmic technologies, collaborative robots operate alongside their users rather than independently. There are ...
This paper investigates workers’ experiences with collaborative robots in e-commerce fulfillment centers (FCs). Powered by the latest algorithmic technologies, collaborative robots operate alongside their users rather than independently. There are ...