Reframing the Performance and Ethics of Empathic AI: Wisdom of the Crowd and Placebos
Perspectives on Psychological Science
Published online on March 05, 2026
Abstract
Perspectives on Psychological Science, Ahead of Print.
Recently, claims have emerged that artificial intelligence (AI) is better at providing empathy than humans. These claims are based on experiments in which large language models were prompted to generate empathic responses to short emotional passages. ...
Recently, claims have emerged that artificial intelligence (AI) is better at providing empathy than humans. These claims are based on experiments in which large language models were prompted to generate empathic responses to short emotional passages. ...