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Set up to fail: Explaining systemic problems in the business model of in-home aged care

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Australian Journal of Management

Published online on

Abstract

Australian Journal of Management, Volume 51, Issue 1, Page 117-146, February 2026.
We seek to explain the role of external environmental constraints in embedding systemic problems within a dominant industry business model. Using qualitative data from the 2019–2021 Australian Royal Commission into Aged Care Quality and Safety, we show ...