A Double-Edged Sword? The Consequences of Work-Related Instant Messaging Use for Employees
Published online on December 10, 2025
Abstract
Communication Research, Ahead of Print.
Amid growing concerns about employee misconduct within private WhatsApp groups, this study captures the dual nature of work-related group chats on external instant messaging platforms. We distinguish between employees’ prosocial (e.g., information sharing)...
Amid growing concerns about employee misconduct within private WhatsApp groups, this study captures the dual nature of work-related group chats on external instant messaging platforms. We distinguish between employees’ prosocial (e.g., information sharing)...