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Let Us Not Wallow in the Valley of Despair: The Role of Emotion, Panic, and Sympathy Discourses in Promoting Productive Actions

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Journal of Business Communication

Published online on

Abstract

International Journal of Business Communication, Ahead of Print.
Facing severe public crises, individuals might fall into a valley of despair as they navigate overwhelming positive and negative emotions. The Communication Theory of Resilience (CTR) highlights the significance of legitimizing negative emotions and ...