Is Compassion Best Accomplished Face-to-Face? Compassion Recipients’ Channel Use, Preferences, and Impact in Hybrid and Remote Working Contexts
Journal of Business Communication
Published online on April 29, 2026
Abstract
International Journal of Business Communication, Ahead of Print.
How do we care for people during personal hardship at work? Research suggests that compassion helps individuals and organizations alike. But how do we effectively communicate compassion in mediated contexts, such as remote or hybrid workplaces? Compassion ...
How do we care for people during personal hardship at work? Research suggests that compassion helps individuals and organizations alike. But how do we effectively communicate compassion in mediated contexts, such as remote or hybrid workplaces? Compassion ...