A framework for characterising the hows and whens of social media communication during crises
Journal of Information Science
Published online on August 22, 2025
Abstract
Journal of Information Science, Volume 52, Issue 3, Page 697-713, June 2026.
Communication strategies are essential during crises, as they can influence people’s behaviours. For governments, crises increase the need for timely communicating information and engaging with citizens. Communication is not only a matter of sharing the ...
Communication strategies are essential during crises, as they can influence people’s behaviours. For governments, crises increase the need for timely communicating information and engaging with citizens. Communication is not only a matter of sharing the ...