Understanding user switch of information seeking: From search engines to generative AI
Journal of Librarianship and Information Science
Published online on April 11, 2024
Abstract
Journal of Librarianship and Information Science, Volume 58, Issue 1, Page 696-708, March 2026.
Generative AI products such as ChatGPT have changed the way people seek and obtain information. Users may gradually switch from search engines to generative AI for information seeking. This may lead to their defection from search services. Based on the ...
Generative AI products such as ChatGPT have changed the way people seek and obtain information. Users may gradually switch from search engines to generative AI for information seeking. This may lead to their defection from search services. Based on the ...