Empathetic AI Encounters: Pathways to Prosocial Behavior
Published online on October 17, 2025
Abstract
Journal of Service Research, Volume 29, Issue 3, Page 391-407, August 2026.
The latest advancements in artificial intelligence (AI) not only highlight exceptional intelligence quotient but also emphasize remarkable emotional intelligence or emotional quotient. The current research investigates how interactions with empathetic AI ...
The latest advancements in artificial intelligence (AI) not only highlight exceptional intelligence quotient but also emphasize remarkable emotional intelligence or emotional quotient. The current research investigates how interactions with empathetic AI ...