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“Hi, I’m Terri Towel. Please Reuse Me.” Can Anthropomorphizing Towels Prompt Tourists to Reuse Them?

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Journal of Travel Research

Published online on

Abstract

Journal of Travel Research, Ahead of Print.
We leverage anthropomorphism—attributing human-like characteristics (e.g., speech and emotions) to non-human objects (i.e., towels)—to communicate appeals from various theoretical perspectives to prompt hotel guests to reuse their towels. In survey ...