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Push–Pull–Mooring Effects on Travelers’ Switching Behavior from Online Travel Communities to Generative Artificial Intelligence Services: An Integrated Theoretical Framework

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Journal of Travel Research

Published online on

Abstract

Journal of Travel Research, Ahead of Print.
The rise of generative artificial intelligence (GenAI) is transforming how travelers seek tourism information and challenging traditional online travel communities (OTCs). Integrating push–pull–mooring theory with the stressor–strain–outcome and ...