Conceptualizing and Measuring Customer Luxury Experience in Hotels
Published online on August 26, 2025
Abstract
Journal of Travel Research, Ahead of Print.
Despite the growing significance of customer luxury experience in tourism and hospitality, research on defining and measuring it remains scarce. Existing studies fail to distinguish luxury from ordinary experiences or rely on unidimensional approaches ...
Despite the growing significance of customer luxury experience in tourism and hospitality, research on defining and measuring it remains scarce. Existing studies fail to distinguish luxury from ordinary experiences or rely on unidimensional approaches ...