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Reducing Unrealistic Optimism: The Effects of Product Scarcity Cues on Early Hotel Booking Intentions

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Journal of Travel Research

Published online on

Abstract

Journal of Travel Research, Ahead of Print.
Hotel consumers’ unrealistic optimism leads them to postpone their bookings until the last minute, expecting a better price. However, the frequent use of last-minute deals can impact a hotel’s profitability, and little is known about how to reduce ...