Connectivity and Surveillance: The Role of Communication Visibility in the Era of Digitalization and Remote Work

Ward van Zoonen, Anu E. Sivunen, Jeffrey W. Treem, Department of Communication Science, VU University, The Netherlands, Jyväskylä School of Business and Economics, University of Jyväskylä, Department of Language and Communication Studies, University of Jyväskylä, Medill School of Journalism, Integrated Marketing Communications, Northwestern University

Management Communication Quarterly

Published online on July 30, 2025

Abstract

Management Communication Quarterly, Volume 40, Issue 2, Page 250-279, May 2026.
In the era of digitalization and remote work, employee surveillance has surged, and many workers feel tethered to their work through various technological devices. This study explores how communication visibility mediates the relationship between remote ...