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Chat groups as local civic infrastructure: A case study of “Solidary neighborhood help” Telegram groups during the COVID-19 pandemic in Germany

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New Media & Society

Published online on

Abstract

New Media & Society, Volume 28, Issue 8, Page 3685-3710, August 2026.
Messaging groups are emerging as “meso-spaces”—digital environments that enable sustained dialogue and collective action through their distinct affordances. We examine how such spaces facilitate civic self-organization through their hybrid online/offline, ...