How service users envision their engagement in processes of collaborative innovation: A Q-methodological study on user involvement in eHealth collaborations

Chesney Callens, Koen Verhoest, Politics and Public Governance of the University of Antwerp, Erik Hans Klijn, Department of Public Administration of Erasmus University Rotterdam, The Netherlands, Steven Nõmmik, Ragnar Nurkse Department of Innovation and Governance at Tallinn University of Technology , Vicente Pina, University of Zaragoza, Lena BrogaardPublic Administration and Politics at the Department of Social Sciences and Business, Roskilde University

Public Policy and Administration

Published online on April 18, 2023

Abstract

Public Policy and Administration, Ahead of Print.
Involving users in innovating public services is an increasingly common, but challenging practice, as users often have different viewpoints on their own role in the process. Particularly in complex innovation arrangements such as public-private ...