Logics of categorization at the frontline: Stereotyped and investigative categorization
Public Policy and Administration
Published online on April 18, 2026
Abstract
Public Policy and Administration, Ahead of Print.
When frontline workers interact with citizens, they often need to categorize individuals and decide who receives what and how. Previous research highlights that some frontline workers rely on negative stereotypes when evaluating certain social groups, ...
When frontline workers interact with citizens, they often need to categorize individuals and decide who receives what and how. Previous research highlights that some frontline workers rely on negative stereotypes when evaluating certain social groups, ...