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The Future of AI Support in Health Care: Understanding Informal Caregivers’ Multidimensional Expectations of AI Chatbots

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Science Communication: Linking Theory and Practice

Published online on

Abstract

Science Communication, Ahead of Print.
This study examines how informal caregivers of older adults form expectations of artificial intelligence-based chatbots (AI chatbots) for caregiving support, drawing on the human–machine communication framework. Findings from six focus group discussions ...