Sustainability or instant gratification? A study on Chinese perspectives of ‘pay-as-you-use’ smart energy meters in budget hotels

Lan LuSchool of Hospitality Administration , Boston University, Chang MaWhite Lodging-J.W. Marriott, School of Hospitality and Tourism Management, Purdue University, West Lafayette, Michael HallDepartment of Management, Marketing and Tourism, University of Canterbury, New ZealandGeography Research Unit, University of Oulu, FinlandDepartment of Service Management and Service Studies, Lund University, SwedenDepartment of Organisation and Entrepreneurship, School of Business and Economics, Linnaeus University, SwedenCentre for Research and Innovation in Tourism, s University, Subang Jaya, MalaysiaCollege of Hospitality and Tourism Management, Kyung Hee University, South Korea

Tourism and Hospitality Research

Published online on December 18, 2024

Abstract

Tourism and Hospitality Research, Ahead of Print.
In response to the growing demand for sustainable practices in the hospitality industry, many hotels have concentrated on operational measures to reduce energy consumption. However, the potential for promoting voluntary customer-initiated energy-saving ...