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The moderating role of basic need satisfaction in the relationship between personality dimensions and citizenship behavior

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Tourism and Hospitality Research

Published online on

Abstract

Tourism and Hospitality Research, Ahead of Print.
This study examines the influence of core self-evaluations (CSE) and proactive personality (PP) on Organizational Citizenship Behavior (OCB) among frontline employees in the hospitality industry, specifically within the hotel sector in India. Utilizing ...