Hitting the nail on the head: Factors affecting employees’ intentions to quit and workplace incivility

Said Al Riyami, Hamed Almuhrzi, Waheed Ali Umrani, Zahed Ghaderi, Sania Usmani, College of Economics and Political Science, Sultan Qaboos University, Oman Tourism College, Department of Tourism College of Arts and Social Sciences, Sultan Qaboos University, Management Sciences Department

Tourism and Hospitality Research

Published online on October 22, 2025

Abstract

Tourism and Hospitality Research, Ahead of Print.
Drawing on the Conservation of Resources Theory, this study explores whether work overload and workplace ostracism impact workplace incivility and intention to quit (ITQ). We also test the mediating role of work–family conflict and the moderating role of ...