Appointments aren’t Access: The Hidden Work of Getting Care
Journal of Primary Care & Community Health
Published online on May 16, 2026
Abstract
Journal of Primary Care & Community Health, Volume 17, January-December 2026.
Primary care access is often judged by appointment supply, waiting times, and utilisation, yet patients experience access as a series of small obstacles that accumulate into delay, drop-off, and avoidable deterioration. Building on existing literature on ...
Primary care access is often judged by appointment supply, waiting times, and utilisation, yet patients experience access as a series of small obstacles that accumulate into delay, drop-off, and avoidable deterioration. Building on existing literature on ...