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Can I find it? Secret shopper study of wayfinding ease in public library facilities

Journal of Librarianship and Information Science

Published online on

Abstract

Journal of Librarianship and Information Science, Ahead of Print.
Wayfinding is how people figure out where they are (orient themselves) and how to get where they want to go (navigate). Cues that guide orientation and navigation in building include signage, maps, sight lines, open floor plans, color-coding, and more, ...