The 2026 Service Research Priorities: AI-Driven Discovery, Interdisciplinary Influence Dynamics, and the “Interactive Service Scholarship Incubator” for Personalized Priorities
Published online on June 17, 2026
Abstract
Journal of Service Research, Volume 29, Issue 3, Page 339-359, August 2026.
This article presents the 2026 Service Research Priorities (SRPs), developed via a hybrid AI–human agenda-setting approach. We construct large-scale concept networks from more than 10,500 service-related articles in core service journals and Financial ...
This article presents the 2026 Service Research Priorities (SRPs), developed via a hybrid AI–human agenda-setting approach. We construct large-scale concept networks from more than 10,500 service-related articles in core service journals and Financial ...