Crafting workforce stability: Divergent mechanisms of individual and collaborative job crafting to job embeddedness in restaurants

Han Chen, Rui Qi, The Lester E. Kabacoff School of Hotel, Restaurant and Tourism Administration, University of New Orleans, New Orleans, Kemmons Wilson School of Hospitality and Resort Management, The University of Memphis

Tourism and Hospitality Research

Published online on June 05, 2026

Abstract

Tourism and Hospitality Research, Ahead of Print.
Job crafting, an employee-initiated proactive behavior, is increasingly crucial in the hospitality industry for enhancing employee performance and managing human resource challenges amidst technological shifts. Grounded in Conservation of Resources (COR) ...