The influence of heritage designation on guest satisfaction in Spanish paradores: A text-mining analysis of online reviews
Tourism and Hospitality Research
Published online on June 01, 2026
Abstract
Tourism and Hospitality Research, Ahead of Print.
This study examines the role of legal heritage protection in shaping the guest experience and overall satisfaction in heritage hotels, using the Spanish Paradores network as a reference. An empirical analysis is conducted in three phases: (1) ...
This study examines the role of legal heritage protection in shaping the guest experience and overall satisfaction in heritage hotels, using the Spanish Paradores network as a reference. An empirical analysis is conducted in three phases: (1) ...